D351 EXAMINATION QUESTIONS AND VERIFIED
ANSWERS
Implicit HR Objectives - Ensure legal compliance
Improve productivity
Improve quality of work life
Foster ethical behavior
How to Improve Productivity - Work organization and design
Enforcing laws and regulations related to: Hiring, Pay, Promotion, Health & Safety
How to Foster Ethical Behavior - Creating and sustaining a positive work environment
that provides employees with greater involvement, autonomy, and a chance to contribute
more to the organization.
HR Competencies - Provide transformational leadership
Collaborate and resolve strategic challenges within the firm
Encourage employee involvement
Empower and facilitate learning as well as change and decision-making
Design process and performance systems
Maintain a global business perspective
Ethics - Rules of Conduct recognized in respect to a particular class of human actions,
group, or culture.
Morals - Principles or habits with respect to right or wrong conduct; a PERSONAL
compass of right and wrong.
At-Will Employment Exceptions - Public Policy
Implied Contract
Covenant of Good Faith
HR Generalist - An HR professional with a broad understanding of all functions.
, HR Specialist - An HR professional who focuses on one or two specific functions and has
deep knowledge in those areas.
Civil Rights Act of 1964 - • Prohibited discrimination in public places
• Provided for the integration of schools and other public facilities
• Made employment discrimination illegal
Title VII of the Civil Rights Act of 1964 - Prohibits employers from discriminating against
employees on the basis of:
Race, Color, Religion, National Origin, and Sex.
Equal Employment Opportunity Commission (EEOC) - Federal agency created by the
Civil Rights Act of 1964 that ENFORCES anti-discrimination and oversees all federal
employment regulations.
What is Affirmative Action? - A U.S. practice of remedying the effects of past
discrimination in employment matters such as recruitment, hiring, training, promotions, and
termination.
Includes expanded outreach to groups the employer has not generally made an effort to
reach.
Race - Title VII - Skin color, hair texture, or certain facial features
Color - Title VII - Shade of skin
Religion - Title VII - Closely held beliefs
National Origin - Title VII - Where a person is born
Groups covered by Affirmative Action - American Indians
African Americans
Alaska Native
Asian American
Pacific Islander
Women
Veterans
People with Disabilities
ANSWERS
Implicit HR Objectives - Ensure legal compliance
Improve productivity
Improve quality of work life
Foster ethical behavior
How to Improve Productivity - Work organization and design
Enforcing laws and regulations related to: Hiring, Pay, Promotion, Health & Safety
How to Foster Ethical Behavior - Creating and sustaining a positive work environment
that provides employees with greater involvement, autonomy, and a chance to contribute
more to the organization.
HR Competencies - Provide transformational leadership
Collaborate and resolve strategic challenges within the firm
Encourage employee involvement
Empower and facilitate learning as well as change and decision-making
Design process and performance systems
Maintain a global business perspective
Ethics - Rules of Conduct recognized in respect to a particular class of human actions,
group, or culture.
Morals - Principles or habits with respect to right or wrong conduct; a PERSONAL
compass of right and wrong.
At-Will Employment Exceptions - Public Policy
Implied Contract
Covenant of Good Faith
HR Generalist - An HR professional with a broad understanding of all functions.
, HR Specialist - An HR professional who focuses on one or two specific functions and has
deep knowledge in those areas.
Civil Rights Act of 1964 - • Prohibited discrimination in public places
• Provided for the integration of schools and other public facilities
• Made employment discrimination illegal
Title VII of the Civil Rights Act of 1964 - Prohibits employers from discriminating against
employees on the basis of:
Race, Color, Religion, National Origin, and Sex.
Equal Employment Opportunity Commission (EEOC) - Federal agency created by the
Civil Rights Act of 1964 that ENFORCES anti-discrimination and oversees all federal
employment regulations.
What is Affirmative Action? - A U.S. practice of remedying the effects of past
discrimination in employment matters such as recruitment, hiring, training, promotions, and
termination.
Includes expanded outreach to groups the employer has not generally made an effort to
reach.
Race - Title VII - Skin color, hair texture, or certain facial features
Color - Title VII - Shade of skin
Religion - Title VII - Closely held beliefs
National Origin - Title VII - Where a person is born
Groups covered by Affirmative Action - American Indians
African Americans
Alaska Native
Asian American
Pacific Islander
Women
Veterans
People with Disabilities
