D351 EXAMINATION QUESTIONS AND VERIFIED
ANSWERS
What role does the planning function of human resource management play within
organizations? - Planning and knowing what employees are needed and how to train
them in order to hit the organization's goals.
What role does the staffing function of human resource management play within the
organizations? - Recruiting and selecting employees.
What are the types of employee compensation - direct and indirect.
What is the role of performance appraisals? - Measure and monitor employee
contribution. Basis for promotions, training, raises, and termination.
How does HRM enhance human potential? - Through training and development
HRM's work on improving the workplace environment focuses on what two environments? -
Physical and psychological
What must management be aware of in order to maintain effective work relationships? -
Observe employee's rights
What impact has globalization had on HR practices? - HR policies need international
applicability and be cognizant (and inclusive) of other cultures
What are the four implicit HR objectives? - 1. Improve productivity
2. Improve work life quality - .
3. Ensure legal compliance
4. Ensure ethical behavior
How can HR managers make a significant contribution toward productivity improvements? -
Through work organization and design.
How do organizations improve quality of work life? How have employees' attitudes regarding
involvement with their work shifted? - More autonomy and chance to make greater
contributions. employees' prefer to have greater involvement than in the past.
Why is it important that HR managers and personnel be familiar with the laws and
regulations? - To protect employees and organizations. Liability.
,Define the term "moral philosophy." - Principles, rules, and values people use when
deciding what is right or wrong
How can HR professionals create a culture where ethical behaviors is encouraged? -
Create a positive work environments, model ethical behavior, code of ethics, hiring
ethical people, and have an open-door policy.
Define the term "business ethics". - Values and principles used to decide whether the
collective behavior of an organization's members is appropriate
What is the consequentialist theory? - That something is right or wrong based off of the
consequences of an action.
What is the deontological theory? - There is a set of rules to define what is right and
wrong.
Why is it important to HR to foster a culture of diversity, equity, and inclusion (DEI)? -
Innovation and creativity.
What is the strategic nature of HR? - How the organization is going to compete
What are the six major trends that have been identified as influencing the work environment?
- 1. Increased competition
2. Cost and benefits associated with HR
3. Productivity changes
4. Increasing pace and complexity of social, cultural, legal, demographics, and education.
5. Symptoms of dysfunction.
6. Societal trends of the 21st century.
Internal Environment: Define culture and identify who shapes and organization's culture. -
Culture - Organization's value system.
The who - Top management
Internal environment: Define technology - Equipment and knowledge used to produce
goods and services
Internal environment: How does technology influence HR activities? - Higher
technology use makes organization structure flat. Fewer managers and ability to work more
places during more times.
Internal Environment: Organizational size is an important factor in determining
________________. - HR activities
, External Environment: How does the economy influence HR activities? - Influences the
unemployment rates, wages, how competitive recruitment is, and training and development.
External Environment: How does international competition influence HR activities? -
Laws are dependent on country and region, labor force more diverse, and economic
developments.
Define the term "SWOT". - Strength
Weakness
Opportunity
Threats
What is the purpose of a SWOT analysis? - To identify the organizations internal
abilities and vulnerabilities to external factors.
What are the five HRM strategies? - 1. Talent acquisition
2. employee development
3. performance management
4. employee engagement
5. succession planning.
What are the four HRM Structures? - 1. centralized
2. decentralized
3. shared service
4. outsourced
What is the difference between a Centralized HR structure and a Decentralized HR structure? -
Centralized - One unit that handles HR functions.
Decentralized - HR functions delegated to a unit or department.
What is a Shared Services Model? - Hybrid of central and decentralized structures.
Why does HR sometimes outsource HR functions? - Allows organization to focus on
core business values.
How does HR stay in compliance? - Labor Laws
equal employment opportunity laws
ANSWERS
What role does the planning function of human resource management play within
organizations? - Planning and knowing what employees are needed and how to train
them in order to hit the organization's goals.
What role does the staffing function of human resource management play within the
organizations? - Recruiting and selecting employees.
What are the types of employee compensation - direct and indirect.
What is the role of performance appraisals? - Measure and monitor employee
contribution. Basis for promotions, training, raises, and termination.
How does HRM enhance human potential? - Through training and development
HRM's work on improving the workplace environment focuses on what two environments? -
Physical and psychological
What must management be aware of in order to maintain effective work relationships? -
Observe employee's rights
What impact has globalization had on HR practices? - HR policies need international
applicability and be cognizant (and inclusive) of other cultures
What are the four implicit HR objectives? - 1. Improve productivity
2. Improve work life quality - .
3. Ensure legal compliance
4. Ensure ethical behavior
How can HR managers make a significant contribution toward productivity improvements? -
Through work organization and design.
How do organizations improve quality of work life? How have employees' attitudes regarding
involvement with their work shifted? - More autonomy and chance to make greater
contributions. employees' prefer to have greater involvement than in the past.
Why is it important that HR managers and personnel be familiar with the laws and
regulations? - To protect employees and organizations. Liability.
,Define the term "moral philosophy." - Principles, rules, and values people use when
deciding what is right or wrong
How can HR professionals create a culture where ethical behaviors is encouraged? -
Create a positive work environments, model ethical behavior, code of ethics, hiring
ethical people, and have an open-door policy.
Define the term "business ethics". - Values and principles used to decide whether the
collective behavior of an organization's members is appropriate
What is the consequentialist theory? - That something is right or wrong based off of the
consequences of an action.
What is the deontological theory? - There is a set of rules to define what is right and
wrong.
Why is it important to HR to foster a culture of diversity, equity, and inclusion (DEI)? -
Innovation and creativity.
What is the strategic nature of HR? - How the organization is going to compete
What are the six major trends that have been identified as influencing the work environment?
- 1. Increased competition
2. Cost and benefits associated with HR
3. Productivity changes
4. Increasing pace and complexity of social, cultural, legal, demographics, and education.
5. Symptoms of dysfunction.
6. Societal trends of the 21st century.
Internal Environment: Define culture and identify who shapes and organization's culture. -
Culture - Organization's value system.
The who - Top management
Internal environment: Define technology - Equipment and knowledge used to produce
goods and services
Internal environment: How does technology influence HR activities? - Higher
technology use makes organization structure flat. Fewer managers and ability to work more
places during more times.
Internal Environment: Organizational size is an important factor in determining
________________. - HR activities
, External Environment: How does the economy influence HR activities? - Influences the
unemployment rates, wages, how competitive recruitment is, and training and development.
External Environment: How does international competition influence HR activities? -
Laws are dependent on country and region, labor force more diverse, and economic
developments.
Define the term "SWOT". - Strength
Weakness
Opportunity
Threats
What is the purpose of a SWOT analysis? - To identify the organizations internal
abilities and vulnerabilities to external factors.
What are the five HRM strategies? - 1. Talent acquisition
2. employee development
3. performance management
4. employee engagement
5. succession planning.
What are the four HRM Structures? - 1. centralized
2. decentralized
3. shared service
4. outsourced
What is the difference between a Centralized HR structure and a Decentralized HR structure? -
Centralized - One unit that handles HR functions.
Decentralized - HR functions delegated to a unit or department.
What is a Shared Services Model? - Hybrid of central and decentralized structures.
Why does HR sometimes outsource HR functions? - Allows organization to focus on
core business values.
How does HR stay in compliance? - Labor Laws
equal employment opportunity laws
