TEST BANK for Operations Management,
h h h h
14th Edition by William J Stevenson
h h h h h
Chapters 1 - 19
h h h
,Table hof hContents
Chapter h01 hIntroduction hto hOperations hManagement
h Chapter h02 hCompetitiveness, hStrategy, hand
h ProductivityhChapter h03 hForecasting
Chapter h04 hProduct hand hService
hDesignhChapter h04S hReliability
Chapter h05 hStrategic hCapacity hPlanning hfor hProducts hand
h ServiceshChapter h05S hDecision hTheory
Chapter h06 hProcess hSelection hand hFacility
hLayouthChapter h07 hWork hDesign hand
h Measurement hChapter h07S hLearning hCurves
Chapter h08 hLocation hPlanning hand
hAnalysishChapter h08S hThe hTransportation
h Model hChapter h09 hManagement hof
h Quality hChapter h10 hQuality hControl
Chapter h10S hAcceptance hSampling
Chapter h11 hAggregate hPlanning hand hMaster
hSchedulinghChapter h12 hMRP hand hERP
Chapter h13 hInventory hManagement
h Chapter h14 hJIT hand hLean
hOperationshChapter h14S
h Maintenance
Chapter h15 hSupply hChain
hManagementhChapter h16 hScheduling
Chapter h17 hProject hManagement
,Chapter h18 hManagement hof hWaiting
hLineshChapter h19 hLinear hProgramming
Chapter 01 Introduction to Operations Management
h h h h h
Student:
1. Operations hmanagers hare hresponsible hfor hassessing hconsumer hwants hand hneeds hand hselling
handhpromoting hthe horganization's hgoods hor hservices.
True False
2. Often, hthe hcollective hsuccess hor hfailure hof hcompanies' hoperations hfunctions hwill himpact
hthehability hof ha hnation hto hcompete hwith hother hnations.
True False
3. Companies hare heither hproducing hgoods hor hdelivering hservices. hThis hmeans hthat honly hone hof
hthehtwo htypes hof hoperations hmanagement hstrategies hare hused.
True False
4. Operations, hmarketing, hand hfinance hfunction hindependently hof heach hother hin
hmosthorganizations.
True False
5. The hgreater hthe hdegree hof hcustomer hinvolvement, hthe hmore hchallenging hthe hdesign
handhmanagement hof hoperations.
True False
, 6. Goods hproducing horganizations hare hnot hinvolved hin hservice
hactivities.hTrue False
7. Service hoperations hrequire hadditional hinventory hbecause hof hthe hunpredictability hof
hconsumerhdemand.
True False
8. The hvalue hof houtputs his hmeasured hby hthe hprices hcustomers hare hwilling hto hpay hfor hgoods
horhservices.
True False
9. The huse hof hmodels hwill hguarantee hthe hbest hpossible
hdecisions.hTrue False
10. People hwho hwork hin hthe hfield hof hoperations hshould hhave hskills hthat hinclude hboth
hknowledgeh and hpeople hskills.
True False
11. Assembly hlines hachieved hproductivity hbut hat hthe hexpense hof hstandard hof
hliving.hTrue False
12. The hoperations hmanager hhas hprimary hresponsibility hfor hmaking hoperations hsystem
hdesignhdecisions, hsuch has hsystem hcapacity hand hlocation hof hfacilities.
True False
13. The hword h"technology" his hused honly hto hrefer hto h"information htechnology".
True False
h h h h
14th Edition by William J Stevenson
h h h h h
Chapters 1 - 19
h h h
,Table hof hContents
Chapter h01 hIntroduction hto hOperations hManagement
h Chapter h02 hCompetitiveness, hStrategy, hand
h ProductivityhChapter h03 hForecasting
Chapter h04 hProduct hand hService
hDesignhChapter h04S hReliability
Chapter h05 hStrategic hCapacity hPlanning hfor hProducts hand
h ServiceshChapter h05S hDecision hTheory
Chapter h06 hProcess hSelection hand hFacility
hLayouthChapter h07 hWork hDesign hand
h Measurement hChapter h07S hLearning hCurves
Chapter h08 hLocation hPlanning hand
hAnalysishChapter h08S hThe hTransportation
h Model hChapter h09 hManagement hof
h Quality hChapter h10 hQuality hControl
Chapter h10S hAcceptance hSampling
Chapter h11 hAggregate hPlanning hand hMaster
hSchedulinghChapter h12 hMRP hand hERP
Chapter h13 hInventory hManagement
h Chapter h14 hJIT hand hLean
hOperationshChapter h14S
h Maintenance
Chapter h15 hSupply hChain
hManagementhChapter h16 hScheduling
Chapter h17 hProject hManagement
,Chapter h18 hManagement hof hWaiting
hLineshChapter h19 hLinear hProgramming
Chapter 01 Introduction to Operations Management
h h h h h
Student:
1. Operations hmanagers hare hresponsible hfor hassessing hconsumer hwants hand hneeds hand hselling
handhpromoting hthe horganization's hgoods hor hservices.
True False
2. Often, hthe hcollective hsuccess hor hfailure hof hcompanies' hoperations hfunctions hwill himpact
hthehability hof ha hnation hto hcompete hwith hother hnations.
True False
3. Companies hare heither hproducing hgoods hor hdelivering hservices. hThis hmeans hthat honly hone hof
hthehtwo htypes hof hoperations hmanagement hstrategies hare hused.
True False
4. Operations, hmarketing, hand hfinance hfunction hindependently hof heach hother hin
hmosthorganizations.
True False
5. The hgreater hthe hdegree hof hcustomer hinvolvement, hthe hmore hchallenging hthe hdesign
handhmanagement hof hoperations.
True False
, 6. Goods hproducing horganizations hare hnot hinvolved hin hservice
hactivities.hTrue False
7. Service hoperations hrequire hadditional hinventory hbecause hof hthe hunpredictability hof
hconsumerhdemand.
True False
8. The hvalue hof houtputs his hmeasured hby hthe hprices hcustomers hare hwilling hto hpay hfor hgoods
horhservices.
True False
9. The huse hof hmodels hwill hguarantee hthe hbest hpossible
hdecisions.hTrue False
10. People hwho hwork hin hthe hfield hof hoperations hshould hhave hskills hthat hinclude hboth
hknowledgeh and hpeople hskills.
True False
11. Assembly hlines hachieved hproductivity hbut hat hthe hexpense hof hstandard hof
hliving.hTrue False
12. The hoperations hmanager hhas hprimary hresponsibility hfor hmaking hoperations hsystem
hdesignhdecisions, hsuch has hsystem hcapacity hand hlocation hof hfacilities.
True False
13. The hword h"technology" his hused honly hto hrefer hto h"information htechnology".
True False
