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PHCLE Performance Excellence Flashcards with 100% Correct Solutions

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PHCLE Performance Excellence Flashcards with 100% Correct Solutions

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PHCLE Performance Excellence
Flashcards with 100% Correct Solutions

Human Capital Leader - ANSWER Anyone in an organization who hires, grows, leads,
or evaluates staff.



Human Capital Management - ANSWER A system by which organizations make and
implement "human capital decisions, such as decisions on preparation,
recruitment, hiring, placement, retention, dismissal, compensation, professional
development, tenure, and promotion." (ESSA definition)



Resource - ANSWER A source of supply or support: an available means —usually used
in plural; a natural source of wealth or revenue —often used in plural; a natural feature
or phenomenon that enhances the quality of human life.



Strategic Alignment - ANSWER The process of developing and connecting goals
throughout an organization—of division, department, sub-department and individual—
to focus all staff members on their contribution to overall organizational objectives.



Strategic HR - ANSWER The management of human resources-related practices and
processes in a proactive way that aligns to the long-term and short-term goals of
the organization. This management philosophy tends to be more forward-thinking
and future focused. (Strategic or Transactional HR)



Transactional HR - ANSWER The process and practices that support the day-to-day
activities of the human resources function. These practices tend to be more
administrative and reactive. Often activities such as revising workplace policies,
benefits enrollment, and the processes of paperwork. (Strategic or Transactional HR)

,Strategic HR - ANSWER Proactive, strategy-aligned, data-driven, customer focused,
and leadership. (Strategic or Transactional HR)



Transactional HR - ANSWER Reactive, compliance-focused, and management. (Strategic
or Transactional HR)


Comprehensive HCMS - ANSWER Strategic and transactional HR.



Care-Based Principle - ANSWER A decision-making process rooted in empathy in which
you consider how you would want to be treated in that situation.



Ethical Dilemma - ANSWER A situation in which an individual or organization must make
a decision when none of the options are clearly acceptable or ideal because they
involve competing values. Also referred to as a right-vs-right dilemma.



Ends-Based Principle - ANSWER A decision-making process that attempts to select
an outcome.



Ethics - ANSWER Attitudes and beliefs that guide the actions and decisions
of organizations and individuals.



Right-vs-Right Dilemma - ANSWER Situations which require decisions to be made
between two paths that can both be justified. Typically fall into four categories: (1)
Individual vs. Community, (2) Truth vs. Loyalty, (3) Short Term vs. Long Term, and
(4) Justice vs. Mercy,


Truth Ethics - ANSWER Honesty, adhering to facts.

, Loyalty Ethics - ANSWER Keeping promises, maintaining allegiances.


Individual Ethics - ANSWER Interests of one or a few.


Community Ethics - ANSWER Interests of many or the majority.


Short-Term Ethics - ANSWER Concern for the present.


Long-Term Ethics - ANSWER Investment in the future.


Justice Ethics - ANSWER Fair and equal application of rules.


Mercy Ethics - ANSWER Compassion for the individual.



Right-vs-Wrong Dilemma - ANSWER Situations which require decision between a "right"
or moral choice and a "wrong" or unethical choice. These dilemmas often involve
circumstances in which one choice would create a personal advantage for yourself
while disadvantaging others.



Rule-Based Principle - ANSWER A decision-making process that considers the impact a
decision would have if it became a universal standard and everyone were to act or
behave in a similar way.


Ends-Based Principle - ANSWER Impact. (what has the greatest good for most people?)



Rule-Based Principle - ANSWER Universal standard. (What if everyone were to
behave that way?)

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