ABQAURP: QUALITY
IMPROVEMENT, MANAGEMENT
AND ASSURANCE ACTUAL
EXAM 2025/2026 QUESTIONS WITH
CORRECT DETAILED ANSWERS ||
100% GUARANTEED PASS!!
<BRAND NEW VERSION>
1. Quality Assurance - ANSWER ✔ Addresses primarily negative outcomes
(sentinel events). Seeks opportunities for improvement by monitoring bad
events.
2. This quality focus area has a long history of being associated with
punishment of peers. - ANSWER ✔ Quality Assurance.
3. Quality Improvement (Performance Improvement) - ANSWER ✔ Seeks
opportunities to improve care by improving upon outcomes that are
currently considered satisfactory.
4. This is associated with the concept of getting better at what is already done
well. - ANSWER ✔ Quality Improvement
,5. Continuous Quality Improvement - ANSWER ✔ Builds on previous
improvements and uses a systematic process including data analysis to
continuously enhance performance.
6. Total Quality Management - ANSWER ✔ encompasses Quality Assurance
(improve through monitoring bad events), Quality Improvement (get better
at what is already done well) and Continuous Quality Improvement (use of
systematic processes and data analysis to continuously enhance
performance). Adds to the dimension of organizational improvement and a
focus on customer desires.
7. Quality focus that includes a focus on customer desires. - ANSWER ✔ Total
Quality Management
8. Focuses on negative events to identify opportunities for improvement. -
ANSWER ✔ Quality Assurance.
9. Strength of Quality Assurance - ANSWER ✔ Focuses on events we want to
never occur.
10.Weakness of Quality Assurance. - ANSWER ✔ The negative events focused
on only affect a small portion of patients.
11.This is at risk if quality assurance is the only approach utilized. - ANSWER
✔ Care will not be improved for the majority of patients.
12.Sentinel events - ANSWER ✔ Subcategory of negative events representing
major negative outcomes for which even a single occurrence requires an
immediate in-depth analysis and corrective actions so as to promptly protect
against a reoccurrence.
13.Examples of Sentinel Events - ANSWER ✔ Unanticipated death, unrelated
major loss of function, inpatient suicide, actual rape, infant abduction,
hemolytic transfusion reaction, wrong site surgery
14.This quality focus type deals with both positive and negative outcomes. -
ANSWER ✔ Quality Improvement
,15.This quality focus is more likely to focus on processes and systems than
individuals because improvements for good performance are most often
achieved through improved systems. - ANSWER ✔ Quality Improvement
16.Continuous Quality Improvement - ANSWER ✔ Revisits already improved
areas and focuses on a continuous cycle of enhanced achievement.
17.Quality focus that focuses on analyzing updated data and information to spot
new opportunities to improve processes that have already been addressed. -
ANSWER ✔ Continuous Quality Improvement
18.Represents an aggregation of the basic principles of Quality Improvement
and Continuous Quality Improvement. - ANSWER ✔ Total Quality
Management
19.Uses a systems based approach to focus on the organization and the need for
organizational support. - ANSWER ✔ Total Quality Management.
20.Driven by customer desires for improvements to current processes and
outcomes. - ANSWER ✔ Total Quality Management
21.Culmination of the quality process. - ANSWER ✔ Total Quality Mangement
22.Lean - ANSWER ✔ Approach to Quality Improvement originating in Japan
with a focus on production systems (grounded in analysis of the actual
processes that produce the outcome). Data based and is continuous.
Improvements achieved by improving process flow and eliminating
unnecessary steps or steps that do not "add value". Findings and
improvements target process improvements that can be integrated into daily
work.
23.Six Sigma - ANSWER ✔ Quality approach using data-driven information to
eliminate defects in order to achieve a theoretical six standard deviations
between the mean and the nearest specification limit. To achieve a six sigma
performance, a process must not produce more 3.4 defects per million
opportunities. Customer driven like total quality management. Aims to both
improve process flow as well as reduce process variation. Expands the focus
beyond lean process flow to include process management.
, 24.Six Sigma Defect - ANSWER ✔ Not meeting the customer specifications.
25.Lean Six Sigma 5 Phases - ANSWER ✔ 1. Define 2. Measure 3. Analyze 4.
Improve 5. Control (follow-up) AKA DMAIC (pronounced duh-may-ik)
26.Credentialing - ANSWER ✔ Assures that the correct individual with the
correct skills, correct knowledge, and the correct performance is put in the
correct position.
27.Quality Assurance and Peer Review are less important in the quality process
when this is a cornerstone. - ANSWER ✔ Credentialling
28.Credentialing allows for variances in outcomes to be investigated with the
primary focus on these. - ANSWER ✔ The environment and the systems
within which qualified people work.
29.When credentialing is performed, the quality approach has more latitude to
be - ANSWER ✔ Supportive rather than punitive if the personnel are
competent.
30.System approach seeks to introduce these to avoid lapses of judgment by
qualified individuals from having negative results. - ANSWER ✔
Safeguards.
31.Risk Management - ANSWER ✔ Relates to the quality process as it focuses
on preventing monetary loss by eliminating negative outcomes. Includes
insurance, patient satisfaction, and legal issues.
32.Analyzes areas in which an organization or provider may lose money in
order to identify opportunities for improvement. - ANSWER ✔ Risk
Mangement
33.Focuses on improving the documentation of care as a means to protect the
providers if a question arises regarding services provided. - ANSWER ✔
Risk Management
IMPROVEMENT, MANAGEMENT
AND ASSURANCE ACTUAL
EXAM 2025/2026 QUESTIONS WITH
CORRECT DETAILED ANSWERS ||
100% GUARANTEED PASS!!
<BRAND NEW VERSION>
1. Quality Assurance - ANSWER ✔ Addresses primarily negative outcomes
(sentinel events). Seeks opportunities for improvement by monitoring bad
events.
2. This quality focus area has a long history of being associated with
punishment of peers. - ANSWER ✔ Quality Assurance.
3. Quality Improvement (Performance Improvement) - ANSWER ✔ Seeks
opportunities to improve care by improving upon outcomes that are
currently considered satisfactory.
4. This is associated with the concept of getting better at what is already done
well. - ANSWER ✔ Quality Improvement
,5. Continuous Quality Improvement - ANSWER ✔ Builds on previous
improvements and uses a systematic process including data analysis to
continuously enhance performance.
6. Total Quality Management - ANSWER ✔ encompasses Quality Assurance
(improve through monitoring bad events), Quality Improvement (get better
at what is already done well) and Continuous Quality Improvement (use of
systematic processes and data analysis to continuously enhance
performance). Adds to the dimension of organizational improvement and a
focus on customer desires.
7. Quality focus that includes a focus on customer desires. - ANSWER ✔ Total
Quality Management
8. Focuses on negative events to identify opportunities for improvement. -
ANSWER ✔ Quality Assurance.
9. Strength of Quality Assurance - ANSWER ✔ Focuses on events we want to
never occur.
10.Weakness of Quality Assurance. - ANSWER ✔ The negative events focused
on only affect a small portion of patients.
11.This is at risk if quality assurance is the only approach utilized. - ANSWER
✔ Care will not be improved for the majority of patients.
12.Sentinel events - ANSWER ✔ Subcategory of negative events representing
major negative outcomes for which even a single occurrence requires an
immediate in-depth analysis and corrective actions so as to promptly protect
against a reoccurrence.
13.Examples of Sentinel Events - ANSWER ✔ Unanticipated death, unrelated
major loss of function, inpatient suicide, actual rape, infant abduction,
hemolytic transfusion reaction, wrong site surgery
14.This quality focus type deals with both positive and negative outcomes. -
ANSWER ✔ Quality Improvement
,15.This quality focus is more likely to focus on processes and systems than
individuals because improvements for good performance are most often
achieved through improved systems. - ANSWER ✔ Quality Improvement
16.Continuous Quality Improvement - ANSWER ✔ Revisits already improved
areas and focuses on a continuous cycle of enhanced achievement.
17.Quality focus that focuses on analyzing updated data and information to spot
new opportunities to improve processes that have already been addressed. -
ANSWER ✔ Continuous Quality Improvement
18.Represents an aggregation of the basic principles of Quality Improvement
and Continuous Quality Improvement. - ANSWER ✔ Total Quality
Management
19.Uses a systems based approach to focus on the organization and the need for
organizational support. - ANSWER ✔ Total Quality Management.
20.Driven by customer desires for improvements to current processes and
outcomes. - ANSWER ✔ Total Quality Management
21.Culmination of the quality process. - ANSWER ✔ Total Quality Mangement
22.Lean - ANSWER ✔ Approach to Quality Improvement originating in Japan
with a focus on production systems (grounded in analysis of the actual
processes that produce the outcome). Data based and is continuous.
Improvements achieved by improving process flow and eliminating
unnecessary steps or steps that do not "add value". Findings and
improvements target process improvements that can be integrated into daily
work.
23.Six Sigma - ANSWER ✔ Quality approach using data-driven information to
eliminate defects in order to achieve a theoretical six standard deviations
between the mean and the nearest specification limit. To achieve a six sigma
performance, a process must not produce more 3.4 defects per million
opportunities. Customer driven like total quality management. Aims to both
improve process flow as well as reduce process variation. Expands the focus
beyond lean process flow to include process management.
, 24.Six Sigma Defect - ANSWER ✔ Not meeting the customer specifications.
25.Lean Six Sigma 5 Phases - ANSWER ✔ 1. Define 2. Measure 3. Analyze 4.
Improve 5. Control (follow-up) AKA DMAIC (pronounced duh-may-ik)
26.Credentialing - ANSWER ✔ Assures that the correct individual with the
correct skills, correct knowledge, and the correct performance is put in the
correct position.
27.Quality Assurance and Peer Review are less important in the quality process
when this is a cornerstone. - ANSWER ✔ Credentialling
28.Credentialing allows for variances in outcomes to be investigated with the
primary focus on these. - ANSWER ✔ The environment and the systems
within which qualified people work.
29.When credentialing is performed, the quality approach has more latitude to
be - ANSWER ✔ Supportive rather than punitive if the personnel are
competent.
30.System approach seeks to introduce these to avoid lapses of judgment by
qualified individuals from having negative results. - ANSWER ✔
Safeguards.
31.Risk Management - ANSWER ✔ Relates to the quality process as it focuses
on preventing monetary loss by eliminating negative outcomes. Includes
insurance, patient satisfaction, and legal issues.
32.Analyzes areas in which an organization or provider may lose money in
order to identify opportunities for improvement. - ANSWER ✔ Risk
Mangement
33.Focuses on improving the documentation of care as a means to protect the
providers if a question arises regarding services provided. - ANSWER ✔
Risk Management
