CALP EXAM questions and answers
Fair Housing Testers ✔✔ppl hired by independent housing group or agency
to investigate fair housing laws
Avoid Discrimination by... ✔✔-Treating everyone fairly & consistently
-maintaining good records or documentation as proof that discrimination did
not occur (memos)
americans w/ disabilities act (ADA) ✔✔provides protection under the law
for persons w/ disabilities
5 titles of ADA ✔✔-employment
-public services
-public accomodations & services operated by private entities
-telecommunications
-miscellaneous provisions
, Fair Credit Reporting Act (FCRA) of 1996 ✔✔designed to protect the
privacy & ensure the accuracy of consumer report info
-provide applicants w/ an adverse action notice
laws of contracts ✔✔1) the offer
2) the acceptance
3)consideration
4) capacity
key steps in relatioship sales process ✔✔-needs assessment
-presentation
-close
features vs. benefits ✔✔features is an item or an amenity
benefits are reasons why the features accomodate them
Fair Housing Testers ✔✔ppl hired by independent housing group or agency
to investigate fair housing laws
Avoid Discrimination by... ✔✔-Treating everyone fairly & consistently
-maintaining good records or documentation as proof that discrimination did
not occur (memos)
americans w/ disabilities act (ADA) ✔✔provides protection under the law
for persons w/ disabilities
5 titles of ADA ✔✔-employment
-public services
-public accomodations & services operated by private entities
-telecommunications
-miscellaneous provisions
, Fair Credit Reporting Act (FCRA) of 1996 ✔✔designed to protect the
privacy & ensure the accuracy of consumer report info
-provide applicants w/ an adverse action notice
laws of contracts ✔✔1) the offer
2) the acceptance
3)consideration
4) capacity
key steps in relatioship sales process ✔✔-needs assessment
-presentation
-close
features vs. benefits ✔✔features is an item or an amenity
benefits are reasons why the features accomodate them
