Questions and CORRECT Answers
According to the "Succeeding with SAP" video presented by Michael Hammer, which of the
following does NOT happen when you implement SAP? - CORRECT ANSWER - Jobs
Narrow
According to the "Succeeding with SAP" video presented by Michael Hammer, the technical
problems are the hard problems when implementing SAP. - CORRECT ANSWER - False
ERP is an acronym for - CORRECT ANSWER - Enterprise Resource Planning
Which term refers to a system in which workers complete their tasks in separate departments
without regard to the consequences for the other components of the process? - CORRECT
ANSWER - Silo Effect
Which term refers to all of the activities involved in an organization's buying or acquiring
materials externally (from a vendor), such as raw materials needed to make products? -
CORRECT ANSWER - Procurement Process (buying)
Which term refers to all of the activities involved in an organization's acquiring materials
internally, through manufacture or assembly of goods (i.e., making the final products)? -
CORRECT ANSWER - Production Process (production)
Which term refers to all of the steps involved in selling and delivering the products to the
organization's customers? - CORRECT ANSWER - Fulfillment Process
A business process is a set of tasks or activities that produces desired business outcomes. -
CORRECT ANSWER - True
____________ is concerned with the storage and movement of materials. - CORRECT
ANSWER - Inventory warehouse management
, Which of the following is NOT a business process? - CORRECT ANSWER - Inventory
The three layers of the three-tier client server architecture are the presentation layer, windows
layer, and data layer. - CORRECT ANSWER - False
Which of the following is an example of a plant? - CORRECT ANSWER - All of the above
are examples of a plant.
ERP systems focus primarily on operations that are performed within an organization. -
CORRECT ANSWER - True
The highest organizational level in SAP ERP is the - CORRECT ANSWER - Client
What type of materials is purchased from a vendor and resold to customers? - CORRECT
ANSWER - Trading Goods (HAWA)
SAP is an abbreviation for the following: - CORRECT ANSWER - Systems, Aplications, and
Products in Data processing
Which system connects a company's ERP system to those of its customers? - CORRECT
ANSWER - Customer Relationship Management
The following is an example of a transaction document: - CORRECT ANSWER - All of the
above
In an ERP system, which of the following is/are used to represent the structure of an enterprise? -
CORRECT ANSWER - Organizational Data