ERP Business Processes Exam 1 UPDATED
ACTUAL Exam Questions and CORRECT
Answers
What are 2 examples of Business Functions in the Marketing and Sales functional area of
operation? - CORRECT ANSWER - Marketing a product
Taking sales orders
What are the basic features and functionality of Microsoft Dynamics 365 FO that differentiate
Microsoft Dynamics 365 FO from other Tier One ERP systems? - CORRECT ANSWER -
ERP integration with MS tools: Outlook, Word, Excel
Usability by large companies
Lower cost, more configurable than SAP
Automation of data updates
Summarize ongoing developments in ERP (SAP and Dyn 365) - CORRECT ANSWER -
Software-as-a-Service/Cloud
Mobile Devices
Workflow Automation
Intelligent Analytics
Most companies have what 4 main functional areas of operation? - CORRECT ANSWER -
Marketing and Sales (M/S)
Supply Chain Management (SCM)
Accounting and Finance (A/F)
Human Resources (HR)
What are 2 examples of Business Functions in the Supply Chain Management functional area of
operation? - CORRECT ANSWER - Purchasing goods and raw materials
Transportation and logistics
, Understand and explain the benefits (what does this do for the company) of a production
planning process in an ERP system - CORRECT ANSWER - Efficiency begins with
Marketing sharing a sales forecast
Production plan is created based on sales forecast and shared with Purchasing so raw materials
can be ordered properly
Discuss sales and distribution in an ERP system (we looked at SAP and Microsoft Dynamics 365
FO.) Explain how integrated data sharing increases company-wide efficiency - CORRECT
ANSWER - Data is only entered once
Data can be shared up and down the supply chain
What are 2 examples of Business Functions in the Accounting and Finance functional area of
operation? - CORRECT ANSWER - Financial accounting of payments from customers and to
suppliers
Cost allocation and control
What are 2 examples of Business Functions in the Human Resources functional area of
operation? - CORRECT ANSWER - Recruiting and hiring
Training
Differentiate between a business process and a business function - CORRECT ANSWER -A
business process usually involves multiple business functions
Outputs for Marketing and Sales include: - CORRECT ANSWER - Sales strategies
Product pricing
Employment needs
Outputs for Supply Chain Management include: - CORRECT ANSWER - Raw material
orders
Packaging orders
ACTUAL Exam Questions and CORRECT
Answers
What are 2 examples of Business Functions in the Marketing and Sales functional area of
operation? - CORRECT ANSWER - Marketing a product
Taking sales orders
What are the basic features and functionality of Microsoft Dynamics 365 FO that differentiate
Microsoft Dynamics 365 FO from other Tier One ERP systems? - CORRECT ANSWER -
ERP integration with MS tools: Outlook, Word, Excel
Usability by large companies
Lower cost, more configurable than SAP
Automation of data updates
Summarize ongoing developments in ERP (SAP and Dyn 365) - CORRECT ANSWER -
Software-as-a-Service/Cloud
Mobile Devices
Workflow Automation
Intelligent Analytics
Most companies have what 4 main functional areas of operation? - CORRECT ANSWER -
Marketing and Sales (M/S)
Supply Chain Management (SCM)
Accounting and Finance (A/F)
Human Resources (HR)
What are 2 examples of Business Functions in the Supply Chain Management functional area of
operation? - CORRECT ANSWER - Purchasing goods and raw materials
Transportation and logistics
, Understand and explain the benefits (what does this do for the company) of a production
planning process in an ERP system - CORRECT ANSWER - Efficiency begins with
Marketing sharing a sales forecast
Production plan is created based on sales forecast and shared with Purchasing so raw materials
can be ordered properly
Discuss sales and distribution in an ERP system (we looked at SAP and Microsoft Dynamics 365
FO.) Explain how integrated data sharing increases company-wide efficiency - CORRECT
ANSWER - Data is only entered once
Data can be shared up and down the supply chain
What are 2 examples of Business Functions in the Accounting and Finance functional area of
operation? - CORRECT ANSWER - Financial accounting of payments from customers and to
suppliers
Cost allocation and control
What are 2 examples of Business Functions in the Human Resources functional area of
operation? - CORRECT ANSWER - Recruiting and hiring
Training
Differentiate between a business process and a business function - CORRECT ANSWER -A
business process usually involves multiple business functions
Outputs for Marketing and Sales include: - CORRECT ANSWER - Sales strategies
Product pricing
Employment needs
Outputs for Supply Chain Management include: - CORRECT ANSWER - Raw material
orders
Packaging orders
