Questions and CORRECT Answers
A B C - CORRECT ANSWER - Systems have... (check all that apply)
A. Inputs
B. Outputs
C. Throughputs
D. None of the above
A - CORRECT ANSWER - Which of the following is not a tip for hiring?
A. Avoiding conflict to spare feelings
B. Hiring carefully
C. Learning from others
D. Using data
A - CORRECT ANSWER - Comparing Delta and American Airlines represents which
external force?
A. Competitors
B. Threat of Substitution
C. Globalization
D. Geography
B - CORRECT ANSWER - Which of the following is not an example of an internal force?
A.Turnover
B.Labor market
C.Employee development
D.Current labor profile
,D - CORRECT ANSWER - Which is not one of the paths of competitive advantage that
were talked about?
A. Product Leadership
B. Customer Intimacy
C. Operational Excellence
D. Brand Recognition
B - CORRECT ANSWER - Walmart has which competitive advantage?
A. None of the above
B. Operational Excellence
C. Customer Intimacy
D. Product Leadership
B - CORRECT ANSWER - What is the first step in workforce planning?
A.Data Collection
B. Strategy
C. Evaluation
D. Data Analysis
B - CORRECT ANSWER - Which is not an advantage of an internal approach?
A. Less Expensive
B. New Ideas
C. Motivating
D. Train for specific needs
E - CORRECT ANSWER - Which of the following are solutions to labor shortages?
A. Temporary labor
, B. Outsource
C. Reassign Work
D. Replace with Technology
E. All of the Above
D - CORRECT ANSWER - What factors should you consider when deciding how to
handle labor shortage?
A. How many workers?
B. What job did they work?
C. The reason people left
D. How many workers? -and- What job did they work?
B - CORRECT ANSWER - What are examples of trends in the workforce?
A. Lack of Workforce Diversity
B. Workforce Skills Gap
C. National Competition
A B C D - CORRECT ANSWER - Select all of the examples of a core competency
A. Relationship Management
B. Leadership and Navigation
C. Ethical Practice
D. Communication
C - CORRECT ANSWER - Which of the following is not a method of job analysis?
A. Critical Incident Analysis
B. Job Observation
C. Training
D. Job performance