10th Edition by Kendall Kenneth and Kendall Julie,
All Chapters 1 - 16
,TABLE OF CONTENTS
P P
I.PSystemsPAnalysisPFundamentals
1. Systems,PRoles,PandPDevelopmentPMethodologies
2. UnderstandingPandPModelingPOrganizationPSystems
3. ProjectPManagement
II.PInformationPRequirementsPAnalysis
4. InformationPGathering:PInteractivePMethods
5. InformationPGathering:PUnobtrusivePMethods
6. AgilePModeling,PPrototyping,PandPScrum
III.PThePAnalysisPProcess
7. UsingPDataPFlowPDiagrams
8. AnalyzingPSystemsPUsingPDataPDictionaries
9. ProcessPSpecificationsPandPStructuredPDecisions
10. Object-OrientedPSystemsPAnalysisPandPDesignPUsingPUML
IV.PThePEssentialsPofPDesign
11. DesigningPEffectivePOutput
12. DesigningPEffectivePInput
13. DesigningPDatabases
14. Human-ComputerPInteractionPandPUXPDesign
V.PQualityPAssurancePandPImplementation
15. DesigningPAccuratePDataPEntryPProcedures
16. QualityPAssurancePandPImplementation
,Chapter 2 P
Understanding and Modeling Organizational Systems
P P P P
Key Points and Objectives
P P P
1. OrganizationsParePcomplexPsystemsPcomposedPofPinterrelatedPandPinterdependentPsubsystems.
2. SystemPandPsubsystemPboundariesPandPenvironmentsPhavePanPimpactPonPinformationPsystemPanalysisPandPdesign.
3. SystemsParePdescribedPasPeitherPopen,PwithPfreePflowingPinformation,PorPclosedPwithPrestrictedPaccessPtoPinformati
on.
4. APvirtualPorganizationPisPonePthatPhasPpartsPofPthePorganizationPinPdifferentPphysicalPlocations.PTheyPusePcomputer
PnetworksPandPcommunicationsPtechnologyPtoPworkPonPprojects.PAdvantagesPofPaPvirtualPorganizationPare:
A. ReducedPcostsPofPphysicalPfacilities
B. MorePrapidPresponsePtoPcustomerPneeds
C. FlexibilityPforPemployeesPtoPcarePforPchildrenPorPagingPparents
5. EnterprisePsystemsPorPEnterprisePResourcePPlanningP(ERP)PdescribesPanPintegratedPorganizationalPinformationPsys
tem.PThePsoftwarePhelpsPthePflowPofPinformationPbetweenPthePfunctionalPareasPwithinPthePorganization.
6. ERPPcanPaffectPeveryPaspectPofPthePorganization,PsuchPas:
A. DesignPofPemployees’Pwork
B. SkillsPrequiredPforPjobPcompetency
C. StrategicPpositioningPofPthePcompany
7. ManyPissuesPmustPbePovercomePforPthePERPPinstallationPisPtoPbePdeclaredPaPsuccess:
A. UserPacceptance
B. IntegrationPwithPlegacyPsystemsPandPthePsupplyPchain
C. UpgradingPfunctionalityP(andPcomplexity)PofPERPPmodules
D. ReorganizingPworkPlifePofPusersPandPdecisionPmakers
E. ExpandedPreachPacrossPseveralPorganizations
F. StrategicPrepositioningPofPthePcompany
8. APcontext-
levelPdataPflowPdiagramPisPanPimportantPtoolPforPshowingPdataPusedPandPinformationPproducedPbyPaPsystem.PItPprovidesP
anPoverviewPofPthePsettingPorPenvironmentPthePsystemPexistsPwithin—
whichPentitiesPsupplyPandPreceivePdata/information.
9. ThePcontext-
levelPdataPflowPdiagramPisPonePwayPtoPshowPscope,PorPwhatPisPtoPbePincludedPinPthePsystem.PThePprojectPhasPaPbudgetPt
hatPhelpsPtoPdefinePscope.
, 10. Entity-
relationshipPdiagramsPhelpPthePanalystPunderstandPthePorganizationalPsystemPandPthePdataPstoredPbyPthePorganization.
11. ThereParePthreePtypesPofPentities:
A. FundamentalPentity,PdescribingPaPperson,Pplace,PorPthing.
B. AssociativePentityP(alsoPcalledPaPgerund,Pjunction,Pintersection,PorPconcatenatedPentity),PjoiningPtwoPentities.
PItPcanPonlyPexistPbetweenPtwoPentities.
C. AttributivePentity,PtoPdescribePattributesPandPrepeatingPgroups.
12. RelationshipsParePshownPwithPaPzeroPorPcirclePrepresentingPnone,PaPverticalPlinePrepresentingPone,PorPcrow’sPfootPrep
resentingPmanyPandPcanPbe:
A. OnePtoPone
B. OnePtoPmany
C. ManyPtoPmany
13. APusePcasePdiagramPreflectsPthePviewPofPthePsystemPfromPthePperspectivePofPaPuserPoutsidePofPthePsystem.
14. APusePcasePmodelPpartitionsPthePwayPthePsystemPworksPintoPbehaviors,Pservices,PandPresponsesPthatParePsignifican
tPtoPthePusersPofPthePsystem.
15. APusePcasePdiagramPhasPsymbolsPfor:
A. AnPactor,PtheProlePofPaPuserPofPthePsystem
B. ThePusePcasePrepresentingPaPsequencePofPtransactionsPinPaPsystem
16. ThereParePtwoPkindsPofPusePcases:
A. Primary,PthePstandardPflowPofPeventsPwithinPaPsystemPthatPdescribePaPstandardPsystemPbehavior
B. UsePcasePscenariosPthatPdescribePvariationsPofPthePprimaryPusePcase
17. ThereParePfourPactivePbehavioralPrelationships:
A. Communicates—usedP toP connectP anP actorP toP aP useP case.
B. Includes—
describesPthePsituationP wherePaP useP caseP containsP aP behaviorP thatP isP commonPtoPmorePthanPonePusePcase.
C. Extends—
describesP thePsituationP whereP onePuseP caseP possessesP theP behaviorP thatP allowsPthePnewPusePcasePtoPhandlePaPv
ariationPorPexception.
D. Generalizes—impliesP thatP onePthingP isP moreP typicalP thanP theP otherP thing.