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D353: Strategic Training and Development
Task 1 Completion Guide
The same scenario applies to all three tasks in this course. This guide is not meant to
replace the instructions for the task but will guide you through the task prompts to
provide additional guidance and resources applicable to each prompt. For an overview
of Training Plan design and evaluation, see Section 2 of your course materials and
Chapters 2 – 4 of the textbook. There are also live cohorts and recordings available for
each of the tasks in the course resources.
Each prompt is explained below; an asterisk (*) indicates a discussion prompt for which
you should aim for at least 2-3 sentences to fully develop your response. There are notes
below that will help guide you in creating substantive responses. A good rule of thumb is
to include the “why” or “because” in your explanations to add substance to these
discussion prompts.
Training Needs Assessment
Prompt A1. Explain how you will assess the furniture company’s training needs for
the new floor associates.
Read the Task Directions / Rubric / Task Scenario.
Go to Course Material -> Section 1, Lessons 5.2, 5.3, 5.4. Chapter 3 in the
text.
Capture all three levels of needs.
2-3 sentences to “explain” each level of need.
Prompt A2. Conduct a strengths, weaknesses, opportunities, and threats (SWOT)
analysis of the company’s training needs for the floor agents by doing the following:
A2a-A2di: Identify one strength, weakness, opportunity, and threat
Explain how each affects training needs and outcomes for the floor agents.
Refer to Section 1, Lesson 2, Chapter 3 in text.
One sentence to “identify” each one.
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2-3 sentences to “explain” each one.
Total for the SWOT section about 12-15 sentences.
A3. Describe how one learning theory would inform the development of the training
program.
Refer to Section 2, Lesson 1, Chapter 4 in text.
2-3 sentences to “describe” the theory.
1-2 sentences to address how the theory “informs” or directs putting
together training.
A3a. Identify two strategies from the chosen learning theory for shaping the learning
outcomes of the training program.
Think about how your chosen learning theory can be applied to training.
How might you design the training program based on the theory you chose
in A3?
1-2 sentences to identify each strategy.
A4. Describe one legal obligation the employer in the scenario has for the training
program, according to one of the following laws:
Americans with Disabilities Act (ADA) of 1990
Title VII of Civil Rights Act of 1964
Age Discrimination in Employment Act of 1967
Refer to Section 1, Lesson 4, Chapter 2 in text.
1-2 sentences to “describe” the requirements of the law.
1-2 sentences to “describe” how your training program will abide by the
law.
B. Acknowledge sources, using in-text citations and references, for content that is
quoted, paraphrased, or summarized. Resource: WGU Writing Studio
There is no need to cite the resources provided within the task materials. If you
directly quote any portion of the textbook, cite on the reference page including
title, author, date, and source. Include in-text citations as well (author, date).
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If your submission is identified as 30% or higher duplicated from sources based on
the similarity report, or higher than a 10% match to one individual or closely
paraphrased from sources it may be returned.
C. Demonstrate professional communication in the content and presentation of your
submission. Resource: WGU Writing Studio
Please be sure to proofread and spell-check your paper for accuracy.
In your responses, use professional language appropriate for a business
environment and academic writing.
If in doubt, contact your course instructor or anyone on the course instructor team at
. We are here to support your efforts and are happy to help.
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D353 Cohort Notes
Notes for A1.
Possible scenario to include new hires (or newest) have not been trained.
Focusing on Analyze or Analyzing part of the ADDIE Model.
A1. Use the 3 Levels of Needs Analysis in A1 (focus on explaining how we asses training needs).
First level is Organization Level of Needs Analysis
• Consistency with organization's mission, strategy and culture
Next level of Needs Analyzes is the Job Analysis.
• Task based or competency based.
• Methods
○ Record
○ Employee interviews
○ Questionnaires
○ Observations
○ Job logs, critical incident reports
Third level is the Person Level Needs Analysis
• Is training or development appropriate for individual?
○ Is training needed?
○ Is person trainable
• Trainability
○ Prepared/ready/capable
○ Motivated
• Ways to determine
○ Performance evaluations
○ Tests - Assessment Centers
Focus on how we asses on training needs.
Notes for A2
Use SWOT (Strengths, Weaknesses, Opportunities, Threats) for Items A2a through A2i
Strengths: Internal, what is done well. Ex: Great customer service, strong leadership
Weaknesses: Internal, not done well, reduce/correct. Ex: Spending too much on supplies=waste,
absenteeism
Opportunities: External, chances to grow, profit, take advantage. Ex: Struggling competitor,
prime location opens.
Threats: External, usually industry specific, some general. Ex: regulatory, competition, tech
advances.
Notes for A3:
Focus on Learning Theories.
• Behaviorism
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D353: Strategic Training and Development
Task 1 Completion Guide
The same scenario applies to all three tasks in this course. This guide is not meant to
replace the instructions for the task but will guide you through the task prompts to
provide additional guidance and resources applicable to each prompt. For an overview
of Training Plan design and evaluation, see Section 2 of your course materials and
Chapters 2 – 4 of the textbook. There are also live cohorts and recordings available for
each of the tasks in the course resources.
Each prompt is explained below; an asterisk (*) indicates a discussion prompt for which
you should aim for at least 2-3 sentences to fully develop your response. There are notes
below that will help guide you in creating substantive responses. A good rule of thumb is
to include the “why” or “because” in your explanations to add substance to these
discussion prompts.
Training Needs Assessment
Prompt A1. Explain how you will assess the furniture company’s training needs for
the new floor associates.
Read the Task Directions / Rubric / Task Scenario.
Go to Course Material -> Section 1, Lessons 5.2, 5.3, 5.4. Chapter 3 in the
text.
Capture all three levels of needs.
2-3 sentences to “explain” each level of need.
Prompt A2. Conduct a strengths, weaknesses, opportunities, and threats (SWOT)
analysis of the company’s training needs for the floor agents by doing the following:
A2a-A2di: Identify one strength, weakness, opportunity, and threat
Explain how each affects training needs and outcomes for the floor agents.
Refer to Section 1, Lesson 2, Chapter 3 in text.
One sentence to “identify” each one.
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2-3 sentences to “explain” each one.
Total for the SWOT section about 12-15 sentences.
A3. Describe how one learning theory would inform the development of the training
program.
Refer to Section 2, Lesson 1, Chapter 4 in text.
2-3 sentences to “describe” the theory.
1-2 sentences to address how the theory “informs” or directs putting
together training.
A3a. Identify two strategies from the chosen learning theory for shaping the learning
outcomes of the training program.
Think about how your chosen learning theory can be applied to training.
How might you design the training program based on the theory you chose
in A3?
1-2 sentences to identify each strategy.
A4. Describe one legal obligation the employer in the scenario has for the training
program, according to one of the following laws:
Americans with Disabilities Act (ADA) of 1990
Title VII of Civil Rights Act of 1964
Age Discrimination in Employment Act of 1967
Refer to Section 1, Lesson 4, Chapter 2 in text.
1-2 sentences to “describe” the requirements of the law.
1-2 sentences to “describe” how your training program will abide by the
law.
B. Acknowledge sources, using in-text citations and references, for content that is
quoted, paraphrased, or summarized. Resource: WGU Writing Studio
There is no need to cite the resources provided within the task materials. If you
directly quote any portion of the textbook, cite on the reference page including
title, author, date, and source. Include in-text citations as well (author, date).
Downloaded by madiba South Africa stuvia ()
, lOMoARcPSD|44532475
3
If your submission is identified as 30% or higher duplicated from sources based on
the similarity report, or higher than a 10% match to one individual or closely
paraphrased from sources it may be returned.
C. Demonstrate professional communication in the content and presentation of your
submission. Resource: WGU Writing Studio
Please be sure to proofread and spell-check your paper for accuracy.
In your responses, use professional language appropriate for a business
environment and academic writing.
If in doubt, contact your course instructor or anyone on the course instructor team at
. We are here to support your efforts and are happy to help.
Downloaded by madiba South Africa stuvia ()
, lOMoARcPSD|44532475
D353 Cohort Notes
Notes for A1.
Possible scenario to include new hires (or newest) have not been trained.
Focusing on Analyze or Analyzing part of the ADDIE Model.
A1. Use the 3 Levels of Needs Analysis in A1 (focus on explaining how we asses training needs).
First level is Organization Level of Needs Analysis
• Consistency with organization's mission, strategy and culture
Next level of Needs Analyzes is the Job Analysis.
• Task based or competency based.
• Methods
○ Record
○ Employee interviews
○ Questionnaires
○ Observations
○ Job logs, critical incident reports
Third level is the Person Level Needs Analysis
• Is training or development appropriate for individual?
○ Is training needed?
○ Is person trainable
• Trainability
○ Prepared/ready/capable
○ Motivated
• Ways to determine
○ Performance evaluations
○ Tests - Assessment Centers
Focus on how we asses on training needs.
Notes for A2
Use SWOT (Strengths, Weaknesses, Opportunities, Threats) for Items A2a through A2i
Strengths: Internal, what is done well. Ex: Great customer service, strong leadership
Weaknesses: Internal, not done well, reduce/correct. Ex: Spending too much on supplies=waste,
absenteeism
Opportunities: External, chances to grow, profit, take advantage. Ex: Struggling competitor,
prime location opens.
Threats: External, usually industry specific, some general. Ex: regulatory, competition, tech
advances.
Notes for A3:
Focus on Learning Theories.
• Behaviorism
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