C954 Information Technology Management Exam
Study Material with Verified Solutions
fact
The confirmation or validation of an event or object
information age
A time when infinite quantities of facts are widely available to anyone who can use a computer
internet of things (IoT)
A world where interconnected Internet-enabled devices or "things" have the ability to collect
and share data without human intervention
machine-to-machine (M2M)
refers to devices that connect directly to there devices
data aggregation
The collection of data from various sources for the purpose of data processing
structured data
data that has defined length, type and format and includes numbers, dates, or strings such as
Customer Address
ambient digital experience
a blend of the physical, virtual, and electronic environments creating a real-time ambient
environment that changes as the user moves form one place to another
Internet of Everything (IoE)
a concept that extends the Internet of Things (IoT) emphasis on machine-to-machine
communications to describe a more complex system that also encompasses people and
processes
,autonomous agent
software that carries out some set of operations on behalf of a user or another program with
some degree of independence or autonomy, and employ some knowledge or representation of
the user's goals or desires
autonomic computing
a self-managing computing model named after, and patterned on, the human body's
autonomic nervous system
transformation process
the technical core, especially in manufacturing organizations; the actual conversion of inputs to
outputs
value-added
the term used to describe the difference between the cost of inputs and the value of price of
outputs
strategic business units (SBUs)
consists of several stand alone businesses
materials requirement planning (MRP) system
sales forecasts to make sure that needed parts and materials are available at the right time and
place in a specific company
tactical planning
focuses on producing goods and services as efficiently as possible within the strategic plan
operational planning and control (OP&C)
deals with the day to day procedures for performing work, including scheduling, inventory, and
process management
,International Organization for Standardization (ISO)
a non-governmental organization established in 1947 to promote the development of world
standards to facilitate the international exchange of goods and services
process quality
main goal is to produce defect free products
six sigma quality
the goal is to detect potential problems to prevent their occurrence and achieve no more than
3.4 defects per million opportunities
malcolm baldric national quality awards
1987 U.S. standard awarding quality awards in seven key areas: leadership, strategic planning,
customer/market focus, information and analysis, human resources focus, process
management, and business results
ISO 900
international organization for standardization (1947) requiring a company to determine
customer needs, including regulatory and legal requirements including communication
arrangements. Other standards involve process control, product testing, storage and delivery.
ISO 14000
collection of best practices for managing an organizations impact on the environment
CMMI
capability maturity integration is a framework for best practices. Does not describe the
processes themselves; it describes the characteristics of good processes, thus providing
efficient guidelines.
inputs
land, labor, capital, information
, transformation
conversion process
outputs
goods & services
storage virtualization
combines multiple network storage devices so that they appear to be a single storage device
network virtualization
combines networks by splitting the available bandwidth into independent channels that an be
assigned in real time to a specific device
server virtualization
combines the physical resources, such as servers, processors, and operating systems, from the
applications
system virtualization
the ability to present the resources of a single computer as if it is a collation of separate
computers (virtual machines)
multi-tenancy
a single instance of a system serves multiple customers
cloud fabric controller
an individual who monitors and provisions cloud resources similar to a server administrator at
an individual company
cloud fabric
the software that makes the benefits of cloud computing possible
hybrid cloud
Study Material with Verified Solutions
fact
The confirmation or validation of an event or object
information age
A time when infinite quantities of facts are widely available to anyone who can use a computer
internet of things (IoT)
A world where interconnected Internet-enabled devices or "things" have the ability to collect
and share data without human intervention
machine-to-machine (M2M)
refers to devices that connect directly to there devices
data aggregation
The collection of data from various sources for the purpose of data processing
structured data
data that has defined length, type and format and includes numbers, dates, or strings such as
Customer Address
ambient digital experience
a blend of the physical, virtual, and electronic environments creating a real-time ambient
environment that changes as the user moves form one place to another
Internet of Everything (IoE)
a concept that extends the Internet of Things (IoT) emphasis on machine-to-machine
communications to describe a more complex system that also encompasses people and
processes
,autonomous agent
software that carries out some set of operations on behalf of a user or another program with
some degree of independence or autonomy, and employ some knowledge or representation of
the user's goals or desires
autonomic computing
a self-managing computing model named after, and patterned on, the human body's
autonomic nervous system
transformation process
the technical core, especially in manufacturing organizations; the actual conversion of inputs to
outputs
value-added
the term used to describe the difference between the cost of inputs and the value of price of
outputs
strategic business units (SBUs)
consists of several stand alone businesses
materials requirement planning (MRP) system
sales forecasts to make sure that needed parts and materials are available at the right time and
place in a specific company
tactical planning
focuses on producing goods and services as efficiently as possible within the strategic plan
operational planning and control (OP&C)
deals with the day to day procedures for performing work, including scheduling, inventory, and
process management
,International Organization for Standardization (ISO)
a non-governmental organization established in 1947 to promote the development of world
standards to facilitate the international exchange of goods and services
process quality
main goal is to produce defect free products
six sigma quality
the goal is to detect potential problems to prevent their occurrence and achieve no more than
3.4 defects per million opportunities
malcolm baldric national quality awards
1987 U.S. standard awarding quality awards in seven key areas: leadership, strategic planning,
customer/market focus, information and analysis, human resources focus, process
management, and business results
ISO 900
international organization for standardization (1947) requiring a company to determine
customer needs, including regulatory and legal requirements including communication
arrangements. Other standards involve process control, product testing, storage and delivery.
ISO 14000
collection of best practices for managing an organizations impact on the environment
CMMI
capability maturity integration is a framework for best practices. Does not describe the
processes themselves; it describes the characteristics of good processes, thus providing
efficient guidelines.
inputs
land, labor, capital, information
, transformation
conversion process
outputs
goods & services
storage virtualization
combines multiple network storage devices so that they appear to be a single storage device
network virtualization
combines networks by splitting the available bandwidth into independent channels that an be
assigned in real time to a specific device
server virtualization
combines the physical resources, such as servers, processors, and operating systems, from the
applications
system virtualization
the ability to present the resources of a single computer as if it is a collation of separate
computers (virtual machines)
multi-tenancy
a single instance of a system serves multiple customers
cloud fabric controller
an individual who monitors and provisions cloud resources similar to a server administrator at
an individual company
cloud fabric
the software that makes the benefits of cloud computing possible
hybrid cloud
