COMMUNICATION IN NURSING
JULIE BALZER RILEY
10TH EDITION
COMMUNICATION IN NURSING
10TH EDITION
JULIE BALZER RILEY
EVOLVE STUDYING MATERIALS [Company address]
, Communication in Nursing 10th Edition by Julia
Balzer Riley | 100% Verified With Rationales
The nurse is providing care to a patient who was admitted with heart failure. The patient
has not been following the prescribed diet or taking the prescribed medications. Which
type of communication approach is most important for the nurse to use with this patient
to facilitate a change in self-care behaviour?
a. Authoritative, honest, and outright communication
b. Assertive, responsible, and caring communication
c. Aggressive, sympathetic, and realistic communication
d. Positive, expert, and focused communication
B
Which are examples of a nurse who is communicating responsibly? (Select all that apply)
a. The nurse uses profanity to respond to a client who is intoxicated and verbally abusive.
b. The nurse helps a client talk to family members about discontinuing chemotherapy.
c. The nurse uses interpersonal strategies to help a client develop methods of coping.
d. The nurse provides a client's health information to a close relative who is visiting.
e. The nurse listens carefully to the client's concern about inadequate pain relief.
B, C, E
According to Swanson's theory, there are five caring processes, one of which is "being
with." Which of the responses by the nurse portrays an understanding of the concept of
"being with" a client? a. The nurse charting in the room to spend more time with the
client
b. The nurse wearing locator badge so you can quickly respond any time patient would call
front desk and ask to page you
c. The nurse requesting one-on-one nurse staffing
d. The nurse being emotionally present to the client
, D
According to Swanson's theory, there are five caring processes, one of which is "knowing."
What are the other four?
a. Communication, assertiveness, responsibility, and caring
b. Maintaining belief, being with, doing for, and enabling
c. Understanding, action, information, and comfort
d. Maintaining belief, being with, enabling, and supporting
B
The charge nurse informs a staff nurse that it is her turn to float to another unit. Which
response by the staff nurse is aggressive?
a. "I had such a bad experience last time. Please send another nurse instead of me."
b. "I will miss working with you today, but I understand that it is my turn to float."
c. "I will not survive on the other unit. The staff are always too busy to help me."
d. "I will float, but you'll be sorry. You cannot handle emergencies without me."
D
A client has high blood pressure and needs to learn about a low-sodium diet. Which
question if asked by the client would be an indirect request for information?
a. "How should I prepare food without adding salt?"
b. "What will I do to make food taste better?"
c. "What diet changes are needed to control my blood pressure?"
d. "What foods should I avoid that are high in sodium?"
B
The nurse plans to delegate a client's personal hygiene to a nursing assistant. Which
statement if made by the nurse to the nursing assistant is assertive?
a. "Would you mind helping the client with a bath when you have time? If not, I will skip
my lunch and do it myself."
b. "You never get your work done and are always on the phone. You need to help the
client right now with a bath, or I will write you up."
c. "The client needs help with bathing. I want you to assist the client now, and you can go
JULIE BALZER RILEY
10TH EDITION
COMMUNICATION IN NURSING
10TH EDITION
JULIE BALZER RILEY
EVOLVE STUDYING MATERIALS [Company address]
, Communication in Nursing 10th Edition by Julia
Balzer Riley | 100% Verified With Rationales
The nurse is providing care to a patient who was admitted with heart failure. The patient
has not been following the prescribed diet or taking the prescribed medications. Which
type of communication approach is most important for the nurse to use with this patient
to facilitate a change in self-care behaviour?
a. Authoritative, honest, and outright communication
b. Assertive, responsible, and caring communication
c. Aggressive, sympathetic, and realistic communication
d. Positive, expert, and focused communication
B
Which are examples of a nurse who is communicating responsibly? (Select all that apply)
a. The nurse uses profanity to respond to a client who is intoxicated and verbally abusive.
b. The nurse helps a client talk to family members about discontinuing chemotherapy.
c. The nurse uses interpersonal strategies to help a client develop methods of coping.
d. The nurse provides a client's health information to a close relative who is visiting.
e. The nurse listens carefully to the client's concern about inadequate pain relief.
B, C, E
According to Swanson's theory, there are five caring processes, one of which is "being
with." Which of the responses by the nurse portrays an understanding of the concept of
"being with" a client? a. The nurse charting in the room to spend more time with the
client
b. The nurse wearing locator badge so you can quickly respond any time patient would call
front desk and ask to page you
c. The nurse requesting one-on-one nurse staffing
d. The nurse being emotionally present to the client
, D
According to Swanson's theory, there are five caring processes, one of which is "knowing."
What are the other four?
a. Communication, assertiveness, responsibility, and caring
b. Maintaining belief, being with, doing for, and enabling
c. Understanding, action, information, and comfort
d. Maintaining belief, being with, enabling, and supporting
B
The charge nurse informs a staff nurse that it is her turn to float to another unit. Which
response by the staff nurse is aggressive?
a. "I had such a bad experience last time. Please send another nurse instead of me."
b. "I will miss working with you today, but I understand that it is my turn to float."
c. "I will not survive on the other unit. The staff are always too busy to help me."
d. "I will float, but you'll be sorry. You cannot handle emergencies without me."
D
A client has high blood pressure and needs to learn about a low-sodium diet. Which
question if asked by the client would be an indirect request for information?
a. "How should I prepare food without adding salt?"
b. "What will I do to make food taste better?"
c. "What diet changes are needed to control my blood pressure?"
d. "What foods should I avoid that are high in sodium?"
B
The nurse plans to delegate a client's personal hygiene to a nursing assistant. Which
statement if made by the nurse to the nursing assistant is assertive?
a. "Would you mind helping the client with a bath when you have time? If not, I will skip
my lunch and do it myself."
b. "You never get your work done and are always on the phone. You need to help the
client right now with a bath, or I will write you up."
c. "The client needs help with bathing. I want you to assist the client now, and you can go
