Corporate1–6
Communications
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Corporate
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Corporate Communications Chapters
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Corporate Communications Chapters
Corporate1–6
Communications
Questions and
Chapters
Corporate
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1–6
Communications
Latest
Questions
2026_2027
and
Chapters
Version.pdf
Answers
1–6
Latest
Questions
2026_2027
and Version.pdf
Answers Latest 2026_2027 Version.pdf
,corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf
Terms in this set (82)
corporate communication - effects what other people think and how they spend their time.
- lack of control throughout the company's reputation
- identifying the customer's needs and wants.
- corporate strategy and the development of messages for a variety of
purposes for inside and outside the organization.
- a management function.
- with stakeholder groups upon which the organization is dependent
Corporate Social Responsibility (CSR) A business's concern for the welfare of society.
(what the company does to give back to its community).
examples - charity, donations etc.
corporate social strategy. - Helping people
- A plan the organisation carries to achieve its goals.
corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf
,corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf
Mission Overriding purpose in line with the values and expectations of stakeholders
vision Desired future state: the aspiration of the organization
Corporate objectives statement of overall aims in line with the overall purpose
Strategies The ways or means in which the corporate objectives are to be achieved and
put into effect
corporate identity The profile and values communicated by an organization
'The world's favorite airline' (This corporate identity with its associated brand
values of service, quality, innovation, cosmopolitanism and Britishness is
carried through in positioning, design, livery, and communications).
- identity that the company pushes out
corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf
, corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf
corporate image the immediate set of associations of an individual in response to one or more
signals or messages from or about a particular organization at a single point in
time.
- varies of things that are good or bad.
Corporate Reputation An individual's collective representation of past images of an organization
(induced through either communication or past experiences) established over
time.
- images that become solid - fairly fixed images (changes sometimes).
Stakeholders Any group or individual who can affect or is affected by the achievement of
the organisation's objectives.
- customers, suppliers. employees, education affiliations, government, charity,
and environmental groups and customer support.
Market A defined group for whom a product is or may be in demand (and for whom
an organization creates and maintains products and services)
corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf corporate communications - chapter 1,2,3,4,5,6.pdf