EXAM WITH EXCELLENT ANSWERS
GUARANTEED TO PASS.
Diversity - ANSWER Responding to the needs of different cultures and occupational
groups,maximaizing rentention and productivity
Managing Diversity - ANSWER Maintain diverse workforce that works together in
harmony
The benefits of a diverse workforce - ANSWER Attract highly qualified candidates,
retains develop and advances the best talent in the organization, increases
productivity and efficiency, creates an environment that works for everyone, makes
Bureau of Prison and employee of choice, Support BOP mission statement
3 Diversity influences our impressions - ANSWER Make observation, Draw
conclusion based on observations, stereotype,meaning you see a person based
upon past experiences, values and attitude
6 strategies for dealing with diversity - ANSWER Realize the impact of decision and
actions, Examine assumption before actions, Treat people as individuals, Approach
diversity as a Win-Win opportunity, No racial profiling, BOP policy-Non discrimination
and standards and of employee conduct
10 qualities of culturally skilled correctional officers - ANSWER Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking - ANSWER Intellectually disciplined process of actively
applying,analyzing, and evaluating information gathered by observation,experience,
reflection
7 virtues of critical thinkers - ANSWER 1. Intellectually honest, well informed, want
to get it right,no code of silence
2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right
reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the
threat level of our environment C.O is internally motivated
, GLYNCO STUDY GUIDE BOP MIDTERM
EXAM WITH EXCELLENT ANSWERS
GUARANTEED TO PASS.
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
2. Self Regulation
3.Motivation - ANSWER 1. Emotional awareness: knowing internal states,
preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises
and admits mistakes, adaptability-smoothly handles multiple demands and shifts
priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your
emotional attachment to an organization. Initiative and optimism-seizes
opportunities,not afraid to work hard ,positive responses to any situation
2 Social Intelligence competencies - ANSWER 1. Empathy: understand others
feelings and perspectives, Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command,
Collaboration and Cooperation
objectives of Correctional Supervision - ANSWER 1. Legal and human control of
inmates, ex. Conducting ,count