1
HPRS-3309 final exam review Questions and
Correct Detailed Answers (Verified Answers)
Question: To improve health in their community, healthcare
managers and their healthcare organizations (HCOs) often improve
________?
Ans: Social environment
Healthcare services
Individual behavior
Question: A stakeholder analysis can help managers better
understand
Ans: What is expected of their HCO.
Question: The external environment affecting healthcare
organizations includes ________.
Ans: Competitors
Governments
Economic forces
Master01 | 2025/2026 | Latest update
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Question: Compare to the average of all jobs, the number of jobs in
medical and health services management is expected to grow
______ between 2019 ad 2029.
Ans: more than average
Question: The Institute for Healthcare Improvement advocates for
the Triple Aim that emphasizes three broad goals: improving the
patient's experience of care, improving the health of populations,
and _______.
Ans: reducing per capita cost of healthcare
Question: True or false: As defined by the World Health
Organization, health is the absence of disease or infirmity.
Ans: False
Question: For which reason are hospitals developing continuums of
care?
Ans: To adapt to new payment methods for care.
Master01 | 2025/2026 | Latest update
, 3
Question: In order to have the range of services needed to fully
care for a person or population, an HCO may
Ans: provide a continuum of care
Question: The health outcomes of a group of individuals, including
the distribution of outcomes within the group, is known as
Ans: population health
Question: True or false: An HCO must be concerned about
stakeholders because stakeholders have an interest in what the HCO
does.
Ans: True
Question: According to Robert Katz, managers use three basic types
of skills to perform work with things, peoples, and ideas. Which of
the following is not one of the three skills identified by Katz?
Conceptual skill
Technical skill
Master01 | 2025/2026 | Latest update
, 4
Informational skill
Human skill
Conceptual skill
Ans: Informational skill
Question: The study of individual and group dynamics within an
organizational setting is known as
Ans: organizational behavior
Question: Mayo and the Hawthorne studies in the 1920s and 1930s
led to which of the following approaches in management?
Ans: Human relationship approach
Question: Which of the following is not a fundamental principle of
bureaucracy?
Ans: Control is based on personal relationships rather than authority.
Question: A set of interrelated parts that function as a whole to
achieve a common purpose is known as
Master01 | 2025/2026 | Latest update
HPRS-3309 final exam review Questions and
Correct Detailed Answers (Verified Answers)
Question: To improve health in their community, healthcare
managers and their healthcare organizations (HCOs) often improve
________?
Ans: Social environment
Healthcare services
Individual behavior
Question: A stakeholder analysis can help managers better
understand
Ans: What is expected of their HCO.
Question: The external environment affecting healthcare
organizations includes ________.
Ans: Competitors
Governments
Economic forces
Master01 | 2025/2026 | Latest update
, 2
Question: Compare to the average of all jobs, the number of jobs in
medical and health services management is expected to grow
______ between 2019 ad 2029.
Ans: more than average
Question: The Institute for Healthcare Improvement advocates for
the Triple Aim that emphasizes three broad goals: improving the
patient's experience of care, improving the health of populations,
and _______.
Ans: reducing per capita cost of healthcare
Question: True or false: As defined by the World Health
Organization, health is the absence of disease or infirmity.
Ans: False
Question: For which reason are hospitals developing continuums of
care?
Ans: To adapt to new payment methods for care.
Master01 | 2025/2026 | Latest update
, 3
Question: In order to have the range of services needed to fully
care for a person or population, an HCO may
Ans: provide a continuum of care
Question: The health outcomes of a group of individuals, including
the distribution of outcomes within the group, is known as
Ans: population health
Question: True or false: An HCO must be concerned about
stakeholders because stakeholders have an interest in what the HCO
does.
Ans: True
Question: According to Robert Katz, managers use three basic types
of skills to perform work with things, peoples, and ideas. Which of
the following is not one of the three skills identified by Katz?
Conceptual skill
Technical skill
Master01 | 2025/2026 | Latest update
, 4
Informational skill
Human skill
Conceptual skill
Ans: Informational skill
Question: The study of individual and group dynamics within an
organizational setting is known as
Ans: organizational behavior
Question: Mayo and the Hawthorne studies in the 1920s and 1930s
led to which of the following approaches in management?
Ans: Human relationship approach
Question: Which of the following is not a fundamental principle of
bureaucracy?
Ans: Control is based on personal relationships rather than authority.
Question: A set of interrelated parts that function as a whole to
achieve a common purpose is known as
Master01 | 2025/2026 | Latest update
