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Answers.
Behaving ethically means doing more than just not breaking the law. Businesses must also adhere to
standards of moral behavior; that is, behavior accepted by society as right versus wrong. These standards
are called
Multiple Choice:
ethics.
Correct
litigation.
customs.
courtesy.
empathy. - Answer ethics.
Cell Phones for Soldiers is a nonprofit organization with a long-term commitment to one cause. Suppose
that FedEx volunteered to transport all of the program's donated phones for free. Cell Phones for
Soldiers would be the beneficiary of FedEx's corporate
Multiple Choice:
inclusion program.
investment.
policy.
social initiative.
Correct
compliance. - Answer social initiative.
The video lists the six steps that companies can take to improve their ethical behavior. Suppose one of
the Cell Phones for Soldiers' volunteers violated the program's ethics code. Since Brittany and Robbie
,have already adopted an explicit code of conduct and trained all volunteers regarding their expectations
for ethical behavior, they must now
Multiple Choice:
reevaluate the ethics code.
seek government approval.
report code to FDIC.
make the code permanent.
enforce the ethics code. - Answer enforce the ethics code.
How can organizations judge how well they are helping others and making social responsibility an
integral part of top management's decision making? One way is through a __________, which
systematically evaluates an organization's progress toward implementing socially responsible and
responsive programs.
Multiple Choice:
social audit
Correct
responsibility quotient
program compliance index
payback progress program
contribution index - Answer social audit
The three major factors associated with Corporate Social Responsibility are
Multiple Choice:
acting ethically, always using environmentally friendly products, and acting in the organization's best
interest in returning a profit.
, maximizing negative societal impact, minimizing positive societal impact, and returning a profit to
shareholders. using ethically sourced materials, adding diversity to the workplace, and seeking to break
even with profits.
using ethically sourced materials, adding diversity to the workplace, and seeking to return a profit to the
shareholders.
maximizing positive societal impact, minimizing negative societal impact, and acting in the organization's
best interest in returning a profit. - Answer maximizing positive societal impact, minimizing negative
societal impact, and acting in the organization's best interest in returning a profit.
When companies follow the key factors of Corporate Social Responsibility, a __________ usually results,
thus __________.
Multiple Choice:
positive public image; attracting more customers
tax benefit; increasing profits
negative public image; repelling more customers
negative public image; attracting more customers
positive public image; repelling more customers - Answer positive public image; attracting more
customers
Is following a model of Corporate Social Responsibility required? What is the rationale?
Multiple Choice:
Yes, because it leads to higher profits in the future. Yes, but many businesses only follow this model in
order to appeal to niche customers.