PALMR Test Questions with Correct Answers Latest Update 2025
Management - Answers "GOAL"
Art of getting things done with and through people so that the goals of the organization can be achieved
→ GOAL REALIZATION! → Definition, function, purpose → Towards goal accomplishment/realization
Leadership - Answers The use of one's "skills to influence others" to perform to the best of their ability
toward goals achievement
Different Influence Tactics of Leaders - Answers "AIRCUBES"
1. Assertiveness
2. Ingratiation
3. Rationality
4. Coalition
5. Upward Appeal
6. Blocking
7. Exchange
8. Sanction
Different Influence Tactics of Leaders: Assertiveness - Answers Sending direct messages/standing up for
your own rights without stepping the rights of others
Different Influence Tactics of Leaders: Ingratiation - Answers Making others feel good or look good
before making a request
Different Influence Tactics of Leaders: Rationality - Answers Relying on a detailed plan, reason, or logic
Different Influence Tactics of Leaders: Coalition - Answers Backing up a request together with co-
members
Different Influence Tactics of Leaders: Upward Appeal - Answers Using the name of a superior formally
or informally
Different Influence Tactics of Leaders: Blocking - Answers Threatening somebody to damage his
opportunity for advancement or not being friendly to another person until he grants the request →
"Blackmail"
Different Influence Tactics of Leaders:
Exchange - Answers Reminding somebody of a previous favor or return o favor
,Different Influence Tactics of Leaders:
Sanction - Answers Giving or preventing incentives, benefits, or promotion
Types of Leaders - Answers 2 Types
1. Formal Leaders
[1] Top Leaders
[2] Middle Leaders
[3] First Level
2. Informal Leaders
Type of Leader:
Formal Leaders - Answers Leaders who hold position in the organization → 3 Levels [Top, Middle, First]
Type of Formal Leader:
Top Leaders - Answers Focuses on organization
→ President, CEO, Chairman, VP
→ Nursing Directors, Chief Nurse, Assistant Chief Nurse
Type of Formal Leader:
Middle Leaders - Answers Coordinates to the Top and First Level Leaders
→ Middle Man
→ Supervisors, Department Heads, Coordinators
Type of Formal Leader:
First Level - Answers Focuses on the operations, Concerned with specific unit's workflow
→ Head Nurses, Unit manager
, Type of Leader:
Informal Leaders - Answers Do not hold position in the organization but can motivate members to
perform
→ Senior staff
→ E.g. Charge Nurse (Staff)
4 Styles of Leadership - Answers 1. Autocratic (directive, controlling, authoritarian)
2. Democratic (participative)
3. Laissez-Faire (permissive or nondirective)
4. Bureaucratic
What is the best style of leadership? - Answers Contingency Theory
→ A leadership style or may not be effective depending on the situation
Style of Leadership:
Autocratic (directive, controlling, or authoritarian) - Answers Leader focused
→ Best used: Emergency, Crisis situations
→Why? Level of anxiety: Increased, therefore, incapable of decision making, needs the supervision of
the leader
Stypl of Leadership:
Democratic (participative) - Answers Members have a voice in decision making, Leader acts as a
facilitator
→ Best to use when you need compliance of the member
Style of Leadership:
Laissez-Faire (permissive or nondirective) - Answers Member-focused, Leader
Management - Answers "GOAL"
Art of getting things done with and through people so that the goals of the organization can be achieved
→ GOAL REALIZATION! → Definition, function, purpose → Towards goal accomplishment/realization
Leadership - Answers The use of one's "skills to influence others" to perform to the best of their ability
toward goals achievement
Different Influence Tactics of Leaders - Answers "AIRCUBES"
1. Assertiveness
2. Ingratiation
3. Rationality
4. Coalition
5. Upward Appeal
6. Blocking
7. Exchange
8. Sanction
Different Influence Tactics of Leaders: Assertiveness - Answers Sending direct messages/standing up for
your own rights without stepping the rights of others
Different Influence Tactics of Leaders: Ingratiation - Answers Making others feel good or look good
before making a request
Different Influence Tactics of Leaders: Rationality - Answers Relying on a detailed plan, reason, or logic
Different Influence Tactics of Leaders: Coalition - Answers Backing up a request together with co-
members
Different Influence Tactics of Leaders: Upward Appeal - Answers Using the name of a superior formally
or informally
Different Influence Tactics of Leaders: Blocking - Answers Threatening somebody to damage his
opportunity for advancement or not being friendly to another person until he grants the request →
"Blackmail"
Different Influence Tactics of Leaders:
Exchange - Answers Reminding somebody of a previous favor or return o favor
,Different Influence Tactics of Leaders:
Sanction - Answers Giving or preventing incentives, benefits, or promotion
Types of Leaders - Answers 2 Types
1. Formal Leaders
[1] Top Leaders
[2] Middle Leaders
[3] First Level
2. Informal Leaders
Type of Leader:
Formal Leaders - Answers Leaders who hold position in the organization → 3 Levels [Top, Middle, First]
Type of Formal Leader:
Top Leaders - Answers Focuses on organization
→ President, CEO, Chairman, VP
→ Nursing Directors, Chief Nurse, Assistant Chief Nurse
Type of Formal Leader:
Middle Leaders - Answers Coordinates to the Top and First Level Leaders
→ Middle Man
→ Supervisors, Department Heads, Coordinators
Type of Formal Leader:
First Level - Answers Focuses on the operations, Concerned with specific unit's workflow
→ Head Nurses, Unit manager
, Type of Leader:
Informal Leaders - Answers Do not hold position in the organization but can motivate members to
perform
→ Senior staff
→ E.g. Charge Nurse (Staff)
4 Styles of Leadership - Answers 1. Autocratic (directive, controlling, authoritarian)
2. Democratic (participative)
3. Laissez-Faire (permissive or nondirective)
4. Bureaucratic
What is the best style of leadership? - Answers Contingency Theory
→ A leadership style or may not be effective depending on the situation
Style of Leadership:
Autocratic (directive, controlling, or authoritarian) - Answers Leader focused
→ Best used: Emergency, Crisis situations
→Why? Level of anxiety: Increased, therefore, incapable of decision making, needs the supervision of
the leader
Stypl of Leadership:
Democratic (participative) - Answers Members have a voice in decision making, Leader acts as a
facilitator
→ Best to use when you need compliance of the member
Style of Leadership:
Laissez-Faire (permissive or nondirective) - Answers Member-focused, Leader
