managing operations across the supply chain
5th edition by morgan swink and Steven Melnyk
All Chapters 1-16 Covered
, TABLE OF CONTENT
K K
PartK1:KSUPPLYKCHAIN:KAKPERSPECTIVEKFORKOPERATIONSKMANAGEMENT
ChapterK1:KIntroductionKtoKManagingKOperationsKAcrossKtheKSupplyKChain
ChapterK2:KOperationsKandKSupplyKChainKStrategy
PartK2:KFOUNDATIONSKOFKOPERATIONSKMANAGEMENT
ChapterK3:KManagingKProcessesKandKCapacity
ChapterK3:KChapterKSupplement:KProcessKMappingKandKAnalysis
ChapterK4:KProduct/ProcessKInnovation
ChapterK5:KManufacturingKandKServiceKProcessKStructures
ChapterK6:KManagingKQuality
ChapterK6:KChapterKSupplement:KQualityKImprovementKTools
ChapterK7:KManagingKInventories
ChapterK8:KLeanKSystems
K
PartK3:KINTEGRATINGKRELATIONSHIPSKACROSSKTHEKSUPPLYKCHAIN
ChapterK9:KCustomerKServiceKManagement
ChapterK10:KSourcingKandKSupplyKManagement
ChapterK11:KLogisticsKManagement
,K
PartK4:KPLANNINGKFORKINTEGRATEDKOPERATIONSKACROSSKTHEKSUPPLYKCHAIN
ChapterK12:KDemandKPlanning:KForecastingKandKDemandKManagement
ChapterK13:KSalesKandKOperationsKPlanning
ChapterK14:KMaterialsKandKResourceKRequirementsKPlanning
, ManagingKOperationsKAcrossKtheKSupplyKChain,K5thKEditionKSwink
ChapterK1-16
ChapterK1
IntroductionKtoKManagingKOperationsKAcrossKtheKSupplyKChain
Suggested Answers to Discussion Questions
K K K K
1. ReviewKFortuneKmagazine’sK―MostKAdmired‖KAmericanKcompaniesKforK1959,K1979,
K 1999,KandKtheKmostKcurrentKyear.K(TheKissueKnormallyKappearsKinKAugustKeachKyear.)K
WhichKcompaniesKhaveKremainedKonKtheKtopKthroughoutKthisKperiod?KWhichKonesKhave
K disappeared?KWhatKdoKyouKthinkKledKtoKtheKsurvivalKorKdemiseKofKtheseKcompanies?K
TheKcompaniesKthatKhaveKstayedKonKtopKthroughoutKthisKperiodKareKSouthwest,KBerkshireK H
athaway,KandKProctorKandKGamble.KUPS,KCocaKCola,KandKGEKwereKsomeKofKtheKcompanies
thatKdisappeared.KTheKcompaniesKthatKwereKableKtoKstayKatKtheKtopKofKtheKlistKwereKtheKonesKabl
eK toKdealKwithKmajorKchangesKinKtheKindustryKeasily.KInKorderKtoKstayKafloatKinKharderKtimes,Kthey
K wereKmanagedKbyKpeopleKwhoKunderstoodKoperationsKmanagement;KtheyKhadKaKwinningKvalue
K propositionKthatKwasKcontinuallyKrevitalizedKbyKtheKintroductionKofKnewKproductsKandKservices.
K TheKcompaniesKthatKdidKnotKstayKatKtheKtopKunableKtoKmakeKtheKnecessaryKchangesKsoKeasily;K
perhapsKtheirKoperationsKmanagementKwasKnotKatKtheKcaliberKofKtheKotherKcompaniesKableKtoKst
ayK atKtheKtopKofKtheKlist.
2. SelectKtwoKproductsKthatKyouKhaveKrecentlyKpurchased;KoneKshouldKbeKaKserviceKandKt
heK otherKaKmanufacturedKgood.KThinkKaboutKtheKprocessKthatKyouKusedKtoKmakeKtheKdecisi