GUARANTEED PASS
Post-Dispatch (PDI's) instructions are: - ACCURATE ANSWERS✔✔
Basic level instructions given to the caller immediately after initiating
dispatch
The best definition for "wake-effect collision" - ACCURATE
ANSWERS✔✔ A traffic accident caused by the passage of an
emergency vehicle that does not directly involve the emergency vehicle
During a disaster, the Incident Command System (ICS) provides an
important framework for: - ACCURATE ANSWERS✔✔ Maintaining
command, managing resources, and coordinating efforts
What is the definition of "repetitive persistence"? - ACCURATE
ANSWERS✔✔ A calming technique in which the calltaker repeats a
phrase verbatim using a firm but caring tone. The phrase should contain
both an action and a reason for the action.
A fire/rescue apparatus is: - ACCURATE ANSWERS✔✔ A mobile
fire/rescue unit that responds to the scene of fire/rescue incidents
Give an example of a trauma incident - ACCURATE ANSWERS✔✔ A
report of a burned patient
, Burnout is described as: - ACCURATE ANSWERS✔✔ A type of
exhaustion (or inability to function normally) resulting from a buildup of
long term stress
What is Post Traumatic Stress Disorder? - ACCURATE ANSWERS✔✔
A disorder that occurs when a person's normal response to a traumatic
event does not fade over the course of a few days or weeks
Quality assurance specialists listen to audio recordings of randomly
selected calls in order to do what? - ACCURATE ANSWERS✔✔
Compare ETC performance with specific protocol and customer service
performance standards
In the context of the communication process, the "medium" is what? -
ACCURATE ANSWERS✔✔ The channel or means of communication
If a caller reports heavy black smoke coming from the window of a
nearby building what should the call be classified? - ACCURATE
ANSWERS✔✔ Structure fire
In recent years, the total number of emergency calls has increased
dramatically due to what? - ACCURATE ANSWERS✔✔ Wireless
technology