Questions and CORRECT Answers
what main 8 things must you verify of the patient information - CORRECT ANSWER - full
name
DOB
address
phone #
allergies
insurance info
any medical info
safety cap preference
Are you allowed to ask the customer for their SSN? - CORRECT ANSWER - no, never
What are the 3 colored baskets and their uses - CORRECT ANSWER - Yellow: waiters
Blue: acute
Black: all others
When is the best time to have two people on pickup? - CORRECT ANSWER - when there are
3 or more people in line
How many families (batches) should you print at a time - CORRECT ANSWER - up to 3
What does each section of an NDC # stand for? - CORRECT ANSWER - First 5:
manufacturer
Middle 4: medication, strength, dosage
, Last 2: package size
Where should completed rx's be placed after finishing? - CORRECT ANSWER - In the RED
ZONE or "to be verified" area with the labels UPRIGHT
What is the Omnibus Budget Reconciliation Act (OBRA)? - CORRECT ANSWER - A law
that required record-keeping for all used medications to ensure that they have an opportunity to
get info regarding their medications
What is the Health Insurance Portability and Accountability Act (HIPAA)? - CORRECT
ANSWER - It's a federal law that was passed in 1996 and establishes national standards to
protect patients' medical records and other personal health information.
How would you dispose of patient information? - CORRECT ANSWER - Blue bags: paper
items containing patient info
Green bags: non-paper items containing patient info (like vials)
List the controlled substances schedules and their meaning - CORRECT ANSWER - C1: high
potential for abuse and is illegal (meth)
C2: high potential for abuse and psychological/physical dependence (adderall)
C3: moderate potential for abuse and moderate physiological/physical dependence
C4: low potential for abuse and low physiological/physical dependence (xanax)
C5: limited potential for abuse