For Communication In Nursing 9th Edition
By Julia Balzer Riley Latest Update Graded A+
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, Table Of Contents
Chapter 1: Responsible, Assertive, Caring Communication In Nursing.......................................................................................... 3
Chapter 2: The Client-Nurse Relationship: A Helping Relationship ............................................................................................... 5
Chapter 3: Solving Problems Together ........................................................................................................................................... 8
Chapter 4: Understanding Each Other: Communication And Culture .......................................................................................... 11
Chapter 5: Demonstrating Warmth ............................................................................................................................................... 13
Chapter 6: Showing Respect ........................................................................................................................................................ 16
Chapter 7: Being Genuine ............................................................................................................................................................ 18
Chapter 8: Being Empathetic........................................................................................................................................................ 19
Chapter 9: Using Self-Disclosure ................................................................................................................................................. 20
Chapter 10: Being Specificity ...................................................................................................................................................... 22
Chapter 11: Asking Questions ...................................................................................................................................................... 24
Chapter 12: Expressing Opinions ................................................................................................................................................. 25
Chapter 13: Using Humor ............................................................................................................................................................ 26
Chapter 14: Embracing The Spiritual Journey Of Health Caring…Meaning Making .................................................................. 28
Chapter 15: Requesting Support................................................................................................................................................... 29
Chapter 16: Overcoming Evaluation Anxiety............................................................................................................................... 31
Chapter 17: Working With Feedbacktest Bank............................................................................................................................... 1
Chapter 18: Using Relaxation Techniques ...................................................................................................................................... 4
Chapter 19: Incorporating Imagery In Professional Practice Andself-Care .................................................................................... 6
Chapter 20: Relaxation ................................................................................................................................................................. 11
Chapter21: Incorporating Positive Self-Talk................................................................................................................................. 13
Chapter 22: Navigating The Changing World Of Electronic Communication .............................................................................. 15
Chapter 23: Learning Confrontation Skills ................................................................................................................................... 18
Chapter 24: Refusing Unreasonable Requests .............................................................................................................................. 19
Chapter 25: Communicating Assertively And Responsibly With Distressed Clientsand Colleagues ........................................... 20
Chapter 26: Communicating Assertively And Responsibly With Aggressive Clients And Colleagues ......................................... 23
Chapter 27: Communicating Assertively And Responsibly With Unpopular Clients.................................................................... 25
Chapter 28: Managing Team Conflict Assertively And Responsibly ........................................................................................... 27
Chapter 29: Communicating At The End Of Life......................................................................................................................... 29
Chapter 30: Continuing The Commitment To The Journey.......................................................................................................... 32