Medi-Cal Peer Support Specialist
Certification Guide-Latest 2024/2025
Job Analysis - ANSWER The process of defining tasks, knowledge, and skills required for
competent job performance.
Likert Scale - ANSWER A scale used to rate statements based on frequency, importance, or
agreement, typically ranging from '1 = Strongly Disagree' to '5 = Strongly Agree'.
Job Task Analysis Survey - ANSWER A survey conducted to determine critical
knowledge and job skills statements needed for a specific job role.
Active Listening - ANSWER A communication technique where the listener
fully concentrates, understands, responds, and remembers what is being said.
Motivational Interviewing - ANSWER A counseling approach that helps individuals find
motivation to make positive decisions and changes in their behavior.
Self-Disclosure - ANSWER The act of revealing personal information about oneself
to others in a controlled manner.
Resiliency - ANSWER The ability to recover from setbacks, adapt well to change,
and keep going in the face of adversity.
Empathy - ANSWER The ability to understand and share the feelings of another.
Self-Care - ANSWER Activities and practices performed to maintain and
enhance physical, mental, and emotional well-being.
, Recovery Support - ANSWER Assistance provided to individuals in their journey
towards recovery from mental health or substance use challenges.
Harm Reduction Models - ANSWER Strategies and practices aimed at reducing
the negative consequences associated with risky behaviors.
Self-Advocacy - ANSWER The action of representing oneself or one's views or interests.
Stigma - ANSWER Negative attitudes or beliefs towards individuals based on
specific characteristics or traits.
Peer Support Practices - ANSWER Practices used to increase social networks, deepen
relationships, and cultivate meaningful roles for individuals.
Social Support Networks - ANSWER Networks of relatives, friends, and significant
others that provide support to individuals.
Interpersonal Skills - ANSWER Skills that enable individuals to interact effectively
with others in the community and access professional resources.
Liaison - ANSWER A person who facilitates collaboration between individuals,
agency staff, family, friends, and community partners.
Empowerment - ANSWER The process of enabling individuals to take advantage
of opportunities at different levels of involvement in community-based activities.
Community Services - ANSWER Services provided within the community, including
social service benefits like Medicaid, public assistance, and housing.
Certification Guide-Latest 2024/2025
Job Analysis - ANSWER The process of defining tasks, knowledge, and skills required for
competent job performance.
Likert Scale - ANSWER A scale used to rate statements based on frequency, importance, or
agreement, typically ranging from '1 = Strongly Disagree' to '5 = Strongly Agree'.
Job Task Analysis Survey - ANSWER A survey conducted to determine critical
knowledge and job skills statements needed for a specific job role.
Active Listening - ANSWER A communication technique where the listener
fully concentrates, understands, responds, and remembers what is being said.
Motivational Interviewing - ANSWER A counseling approach that helps individuals find
motivation to make positive decisions and changes in their behavior.
Self-Disclosure - ANSWER The act of revealing personal information about oneself
to others in a controlled manner.
Resiliency - ANSWER The ability to recover from setbacks, adapt well to change,
and keep going in the face of adversity.
Empathy - ANSWER The ability to understand and share the feelings of another.
Self-Care - ANSWER Activities and practices performed to maintain and
enhance physical, mental, and emotional well-being.
, Recovery Support - ANSWER Assistance provided to individuals in their journey
towards recovery from mental health or substance use challenges.
Harm Reduction Models - ANSWER Strategies and practices aimed at reducing
the negative consequences associated with risky behaviors.
Self-Advocacy - ANSWER The action of representing oneself or one's views or interests.
Stigma - ANSWER Negative attitudes or beliefs towards individuals based on
specific characteristics or traits.
Peer Support Practices - ANSWER Practices used to increase social networks, deepen
relationships, and cultivate meaningful roles for individuals.
Social Support Networks - ANSWER Networks of relatives, friends, and significant
others that provide support to individuals.
Interpersonal Skills - ANSWER Skills that enable individuals to interact effectively
with others in the community and access professional resources.
Liaison - ANSWER A person who facilitates collaboration between individuals,
agency staff, family, friends, and community partners.
Empowerment - ANSWER The process of enabling individuals to take advantage
of opportunities at different levels of involvement in community-based activities.
Community Services - ANSWER Services provided within the community, including
social service benefits like Medicaid, public assistance, and housing.
