INTUIT QUICKBOOKS CERTIFIED USER
(QBCU) EXAM QUESTIONS AND
ANSWERS
How do you use QuickBooks in single-user and multi-user mode? (page 70) - Answer-
File pull-down menu --> Switch to Multi-User or Single-User mode
What versions and editions of QuickBooks are available for a specific year? (page 2) -
Answer-QuickBooks, QuickBooks Pro, QuickBooks Pro/Premier, and QuickBooks
Enterprise
How do you use a password to protect QuickBooks? (page 61) - Answer-1. Company
menu
2. Set Up Users and Passwords
3. Set up Users
4. Password/Confirm Password
How and why do you use preferences? (page 49) - Answer-They can be set in a new or
existing company to make your work in QuickBooks function more efficiently.
1. Edit pull down menu, Preferences, General
2. My Preferences tab
3. Edit preferences then click OK to leave Preferences
How do you merge entries? (page 38, 105, 117) - Answer-"Customer Center", right click
on Customer List, New Customer, create new customer, open different customer and
change to same name, the merge prompt will appear, "Yes"
What are the different types of items and when do you use each type? (page 141) -
Answer-Service (repairs/installation), non-inventory part (tangible that you purchase
and/or sell and do not track inventory), inventory part (tangible that you track inventory),
inventory assembly (individual items combined and sold as one), other charge (freight,
shipping, etc.), and sales tax (tax on item)
Who should be listed in the Customer Center? (page 94) - Answer-Any person who
pays the company for services rendered or items purchased
How do you navigate and use the customer center? (page 95) - Answer-"Customer
Center", click inside the Search box, type, click the X to return to the customer list
How do you complete the workflow from the sale making the deposit for invoicing (A/R)?
(page 125) - Answer-Enter bill, pay bill, write check
(QBCU) EXAM QUESTIONS AND
ANSWERS
How do you use QuickBooks in single-user and multi-user mode? (page 70) - Answer-
File pull-down menu --> Switch to Multi-User or Single-User mode
What versions and editions of QuickBooks are available for a specific year? (page 2) -
Answer-QuickBooks, QuickBooks Pro, QuickBooks Pro/Premier, and QuickBooks
Enterprise
How do you use a password to protect QuickBooks? (page 61) - Answer-1. Company
menu
2. Set Up Users and Passwords
3. Set up Users
4. Password/Confirm Password
How and why do you use preferences? (page 49) - Answer-They can be set in a new or
existing company to make your work in QuickBooks function more efficiently.
1. Edit pull down menu, Preferences, General
2. My Preferences tab
3. Edit preferences then click OK to leave Preferences
How do you merge entries? (page 38, 105, 117) - Answer-"Customer Center", right click
on Customer List, New Customer, create new customer, open different customer and
change to same name, the merge prompt will appear, "Yes"
What are the different types of items and when do you use each type? (page 141) -
Answer-Service (repairs/installation), non-inventory part (tangible that you purchase
and/or sell and do not track inventory), inventory part (tangible that you track inventory),
inventory assembly (individual items combined and sold as one), other charge (freight,
shipping, etc.), and sales tax (tax on item)
Who should be listed in the Customer Center? (page 94) - Answer-Any person who
pays the company for services rendered or items purchased
How do you navigate and use the customer center? (page 95) - Answer-"Customer
Center", click inside the Search box, type, click the X to return to the customer list
How do you complete the workflow from the sale making the deposit for invoicing (A/R)?
(page 125) - Answer-Enter bill, pay bill, write check
