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Exam (elaborations)

BUAD 331 Exam 1 with Complete Solutions| Latest Update

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BUAD 331 Exam 1 with Complete Solutions| Latest Update

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BUAD 331 Exam 1 with Complete Solutions|
Latest Update

How come quantitative metrics don't always tell the whole story? - Sometimes we focus
too much on the metric- What is the morale of the team?- How is a leaders soft skills?



Examples of types of metrics • Safety Metrics

• Customer Service Metrics

• Cost Metrics

• Asset Management Metrics

• People Development, Management, and Morale Metrics

• Time Metrics

• Innovation Metrics



what is benchmarking The comparison of a process, goal or area with a similar feature
somewhere else. (looking to the outside world for influence)



types of benchmarking internal, competitive, process or best in class




what is internal benchmarking comparison of a process or activity within the same firm




what is competitive benchmarking comparing a process or area across competitive firms

, what is process or best in class benchmarking focus on a single process and identify a firm
that is best in class at that process



what is Supply Chain Planning Discipline The supply chain organizational discipline that
prescribes methodologies for excellence in planning. This includes the development of standards
for skills, training, qualifications, planning work processes, systems (including planning systems
such as MRP, MPS, WMS, DRP), planning scorecards, and culture. In some benchmark supply
chains, planning is grouped within a larger logistics discipline.



what is Supply chain planning The forward looking process of coordinating assets to
optimize the delivery of goods, services and information from supplier to customer, balancing
supply and demand.



the basic premise of planning includes meeting customer demand ___________ excess inventory
or capacity without




STUDY MAKING SUPPLY MATCH DEMAND CHART




customer order happens after source, make, and deliver ship to stock (ex. grocery store)




source, make (customer order), deliver make to stock




source, make/customer order, deliver assemble to order (hold in generic state until
customer order)

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