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IICRC CCT Study Guide questions and solutions

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IICRC CCT Study Guide questions and solutionsIICRC CCT Study Guide questions and solutionsIICRC CCT Study Guide questions and solutionsIICRC CCT Study Guide questions and solutions

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IICRCCCTStudyGuide q, q, q,




1. What was added to 5th generation nylon fibers?: Stain resistance
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2. A rotary shampoo machine helps deliver?:Agitation
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3. A single strand of fiber is called a
q, : Filament
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4. A tightly twisted cut pile carpet usually 1/2 to 1" in height is called a
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: Saxony q,




5. Adding a pattern to the carpet after it is made is called
q, q, :Print dyeing q, q, q, q, q, q, q, q, q, q, q, q,




6. What is not allowed on 5th generation carpeting?: Cationic
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7. What might be found around edges,under doorways?:Filtration soil.Black line
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, q,




8. Reducing agents remove color by?:Removing oxygen from the dye q, q, q, q, q, q, q, q, q,




9. Oxidizing agents add color by?: Adding oxygen q, q, q, q, q, q,




10. Carpet manufacturers require what chemicals on 5th generation nylon to
q, q, q, q, q, q, q, q, q,




not void warranties: pH <10. Non-cationic
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11. What causes cellulosic browning?:Over wetting, slow drying, alkalinity and
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age
q,




12. Chlorine bleach will dissolve?:Wool and Silk q, q, q, q, q, q,




13. Common medication that causes color loss it?:Benzoyl Peroxide q, q, q, q, q, q, q, q,




14. What are tufted carpet major components? (4):Pile, Primary backing, Latex
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adhesive, 2nd Backing
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15. During hot water extraction,how is vacuum efficiency measured?:Inches of
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lift, cubic feet airflow gauge
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16. Filtration soiling occurs when...?:Concentrated air volume flows through q, q, q, q, q, q, q, q,




confined space
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17. Fluorochemicals increases what?:Surface tension q, q, q, q,




18. What is the primary function of fluorochemicals:Resist penetration and
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improve vacuum
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19. Coffee and tea are what kind of stains?: Tannin
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20. How big is a micron?: 1 millionth of a meter
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21. How canmostproblemsonthejobsitebeavoided?: Pre-understandingwith the
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customer
q,




22. How is fusion bonded carpet created:Tufting between 2 tiles, then cut.
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23. How can I reduce wicking in carpets?:Thorough cleaning with fast dry time
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24. Burn test smell: Celery: Nylon
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25. Burn test: Burnt meat: Acrylic
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26. Burn test: Burning hair: Woolq, q, q, q,




27. Burn test: Sweet and fruity: Polyester
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28. What was added to 4th generation nylon?: Fluorochemical
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29. Where will you find the most dry soil in a home?: Entrances
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30. Most soils are ? (Acidic, basic, alkaline): Acidic
q, q, q, q, q, q, q,

, IICRCCCTStudyGuide q, q, q,




31. Most cleaning agents are ? (Acidic, basic, alkaline): Alkaline
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32. What are the 5 methods of carpet cleaning?: 1.Absorbent Compound
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, q,




2. Absorbent pad/bonnet cleaning q, q,




3. Dry Foam/Encapsulation
q,




4. Shampoo
5. HotWater Extraction
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33. Polyester is a by product of?:Plastic bottle recycling q, q, q, q, q, q, q, q,




34. Powdercleaningworksthroughaprocesscalled: Absorptionandadsorption q, q, q, q, q, q, q, q, q,




35. Stain blockers prevent stains from becoming:Permanent
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36. The ability of a carpet to spring back to it's original shape after traffic is
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called
q, : Resiliency
q, q,




37. The most common dye used in nylon is:Acid dye- continuous process
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38. The 4 fundamentals of a good cleaning process: 1.Dry Soil Removal
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, q, q,




2. Soil Suspension
q,




3. Extraction
4. Drying
39. What is the numerical range of the pH scale: 0-14
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40. The pH shows relative strength but not the
q, :Concentration or dilution
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41. What % of dry soil is in the carpet?: 74-79%q, q, q, q, q, q, q, q, q,




42. What are the fundamentals of soil suspension? (4):Chemicals
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Heat
q,




Agitation
Time
q,




43. What are the 3 categories of soil?: 1.Insoluble
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2. Water soluble q,




3. Solvent soluble q,




44. What can cause streaks to occur in carpet cleaning?:Not overlapping
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strokes, plugged jets, plugged valves
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45. What causes reappearing spots?: Detergent residue or wicking
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46. What changes when indicator dyes appear visible?:Rapid pH change (pH
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shock)
q,




47. What color will the carpet be with color loss?: Lighter
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48. What component extends the life of carpet?: Padding
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49. What prevents the dye blockers' ability in 5th generation nylon?:Cationic or
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ph>10
q,




50. What does heat do for cleaning processes?:Speed it up
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51. What is the most permanent dyeing method?:Solution dyeing (adding color
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when it is a liquid)
q, q, q, q, q,

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