PROSERVE CERTIFICATION ACTUAL EXAM QUESTIONS
WITH ANSWERS 2025/2026 GRADED A+
alcohol/liquor - beverages that are intended for human consumption containing over 1%
alcohol by volume (e.g., spirits, wine, liqueur, cider or beer
alcohol poisoning - caused by drinking too much alcohol at one time; can cause coma
and/or death
blood alcohol concentration (BAC) - measurement of pure alcohol in a person's blood;
measured as milligrams percent (mg %)
when is someone legally impaired - if their BAC is over .08%
binge drinking - men: drinking five or more alcoholic drinks at one sitting
women: four or more drinks
blackouts - a temporary condition that affects memory and is characterized by a sense
of lost time; it is often caused by drinking a large amount of alcohol on one occasion
duty of care - an obligation to ensure liquor is sold, served or delivered in safe and
responsible ways
bootlegging - the act of making of transporting alcoholic liquor for sale illegally; buying
alcohol from a store and selling it as a second-party sale to a minor or an intoxicated
person
You can exercise duty of care to your customers by - Preventing them from getting
intoxicated.
Keeping them safe from harm and preventing them from doing harm to other people.
liability - being legally responsible for damage or harm to another person or property
last call - the last chance for a person to get an alcoholic drink before the establishment
closes
incapacitate - making someone unable to do things in a normal way, or in the way they
intend
intoxicant - smth that causes a person to become intoxicated
common carriers - transportation companies that provide service to the public
how many drinks are you allowed to serve after 1 am - a maximum of two (2) standard
servings may be sold or served to a patron after 1:00 a.m
, standard liquor servings - a. spirits and liqueurs - 28.5 mL (1 oz);
b. wine - 142 mL (5 oz);
c. bottled/canned beer - 341 mL/bottle or 355 mL/can;
d. draught beer - 341 mL (12 oz); and
e. cider/coolers - 341 mL/bottle or 355 mL/can.
licensee - one who receives a license to use, or enter onto, another's property
spirits - rum, vodka, rye, scotch, gin, whiskey
what places can offer liquor as a prize in a contest - only retail liquor stores can offer
SEALED liquor as a prize`
A minor working at a restaurant or at a private special event, such as a wedding, may
sell liquor to customers - false
Liquor may be delivered to a place where minors are present. - true, can be delivered
where minors are present just not TO a minor
A liquor licence lists all areas where liquor can be sold, served and consumed - true
Customers are allowed to take a partially full bottle of liquor home from a restaurant if
the bottle has been sealed by staff and put into a bag - true
A parent can provide liquor to their children during a private non-sale special event,
such as a wedding or family reunion. - false, you cannot give your child any alcohol
during a licensed event
A liquor inspector cannot make copies of a licensee's liquor records or remove any
liquor - false, Liquor inspectors are allowed to review and make copies of all liquor
records. They can also remove liquor samples from the premises.
A customer has just arrived at your place of work and appears intoxicated. How can you
do your duty of care? - Call a taxi or a sober friend or family member and ask them to
give the customer a ride home.
I can be legally responsible or liable for what I do or do not do to keep customers,
property and others safe.
True - true
It is a very busy night at a family restaurant. A 17-year-old server is near the till. A
customer is in a hurry to leave and asks the server to ring up the bill. The server notices
that two bottles of wine are on the bill.
What must the server do? - Ask a server aged 18 or older to complete the sale.
WITH ANSWERS 2025/2026 GRADED A+
alcohol/liquor - beverages that are intended for human consumption containing over 1%
alcohol by volume (e.g., spirits, wine, liqueur, cider or beer
alcohol poisoning - caused by drinking too much alcohol at one time; can cause coma
and/or death
blood alcohol concentration (BAC) - measurement of pure alcohol in a person's blood;
measured as milligrams percent (mg %)
when is someone legally impaired - if their BAC is over .08%
binge drinking - men: drinking five or more alcoholic drinks at one sitting
women: four or more drinks
blackouts - a temporary condition that affects memory and is characterized by a sense
of lost time; it is often caused by drinking a large amount of alcohol on one occasion
duty of care - an obligation to ensure liquor is sold, served or delivered in safe and
responsible ways
bootlegging - the act of making of transporting alcoholic liquor for sale illegally; buying
alcohol from a store and selling it as a second-party sale to a minor or an intoxicated
person
You can exercise duty of care to your customers by - Preventing them from getting
intoxicated.
Keeping them safe from harm and preventing them from doing harm to other people.
liability - being legally responsible for damage or harm to another person or property
last call - the last chance for a person to get an alcoholic drink before the establishment
closes
incapacitate - making someone unable to do things in a normal way, or in the way they
intend
intoxicant - smth that causes a person to become intoxicated
common carriers - transportation companies that provide service to the public
how many drinks are you allowed to serve after 1 am - a maximum of two (2) standard
servings may be sold or served to a patron after 1:00 a.m
, standard liquor servings - a. spirits and liqueurs - 28.5 mL (1 oz);
b. wine - 142 mL (5 oz);
c. bottled/canned beer - 341 mL/bottle or 355 mL/can;
d. draught beer - 341 mL (12 oz); and
e. cider/coolers - 341 mL/bottle or 355 mL/can.
licensee - one who receives a license to use, or enter onto, another's property
spirits - rum, vodka, rye, scotch, gin, whiskey
what places can offer liquor as a prize in a contest - only retail liquor stores can offer
SEALED liquor as a prize`
A minor working at a restaurant or at a private special event, such as a wedding, may
sell liquor to customers - false
Liquor may be delivered to a place where minors are present. - true, can be delivered
where minors are present just not TO a minor
A liquor licence lists all areas where liquor can be sold, served and consumed - true
Customers are allowed to take a partially full bottle of liquor home from a restaurant if
the bottle has been sealed by staff and put into a bag - true
A parent can provide liquor to their children during a private non-sale special event,
such as a wedding or family reunion. - false, you cannot give your child any alcohol
during a licensed event
A liquor inspector cannot make copies of a licensee's liquor records or remove any
liquor - false, Liquor inspectors are allowed to review and make copies of all liquor
records. They can also remove liquor samples from the premises.
A customer has just arrived at your place of work and appears intoxicated. How can you
do your duty of care? - Call a taxi or a sober friend or family member and ask them to
give the customer a ride home.
I can be legally responsible or liable for what I do or do not do to keep customers,
property and others safe.
True - true
It is a very busy night at a family restaurant. A 17-year-old server is near the till. A
customer is in a hurry to leave and asks the server to ring up the bill. The server notices
that two bottles of wine are on the bill.
What must the server do? - Ask a server aged 18 or older to complete the sale.
