OTP Terms UPDATED Exam Questions
and CORRECT Answers
P.E.D - CORRECT ANSWER - Payment Entry Device
C.O.D. - CORRECT ANSWER - Customer Order Display
K.V.S. - CORRECT ANSWER - Kitchen Video System
Where is register 1 located in store? - CORRECT ANSWER - It's the register located furthest
from the drive thru window on the front counter.
Why is register 1 important? - CORRECT ANSWER - Register 1 acts as a temporary backup
to the POS server responsible for sending orders to the KVS
Dual Point - CORRECT ANSWER - The system used in order to allow customers to view
wether their order is currently in progress or ready for pickup.
Mini O.R.B. - CORRECT ANSWER - It is a small touch display located under the front
counter used to display to the staff the current orders.
O.R.B. - CORRECT ANSWER - Order Ready Board
K.V.S. 1 - CORRECT ANSWER - Usually located at the furthest end of the prep table from
the H.L.Z. (Hot Landing Zone).
- Sends orders to the kitchen lunch monitors
- Prints grill slips
- Provides power to the lunch bump bars
, K.V.S. 2 - CORRECT ANSWER - Usually located on the fry side of the kitchen just over the
U.H.C. cabinet.
- Sends orders to the kitchen breakfast monitors
- Prints grill slips to side 2 printers when using side specific grill printing
- Provides power to you breakfast bump bars
K.V.S. 3 - CORRECT ANSWER - Usually attached to the front counter expo monitor.
- Displays orders for the front counter expo monitor and drive thru expo monitor
- Also provides communication and power to you front counter and drive thru expo runner bump
bars
- If using Dual Point 2.0 will control the barcode receipt printer
K.V.S. 4 - CORRECT ANSWER - Normally located on the small wall dividing the front
counter and drive thru areas.
- Controls video for the C.B.B. and drive thru monitors
- Provides communication to the CBB bump bar, printer and drive thru bump bar as
A/B Switch Box - CORRECT ANSWER - Changes from breakfast to lunch for grill slip
printing
H.O.T.G - CORRECT ANSWER - Hot Off The Grill
- Used for describing the monitor, bump bar, controller and speaker in the kitchen responsible for
notifying (a bell sound) the staff that a fresh beef order is ready or had been taken.
Biscuit Box - CORRECT ANSWER - Term used to describe a network hub/ jacks
Patch Panel / Technology Rack - CORRECT ANSWER - Main hub for the networking in the
store
- Usually found in the back office either mounted to a wall or in a technology closet
and CORRECT Answers
P.E.D - CORRECT ANSWER - Payment Entry Device
C.O.D. - CORRECT ANSWER - Customer Order Display
K.V.S. - CORRECT ANSWER - Kitchen Video System
Where is register 1 located in store? - CORRECT ANSWER - It's the register located furthest
from the drive thru window on the front counter.
Why is register 1 important? - CORRECT ANSWER - Register 1 acts as a temporary backup
to the POS server responsible for sending orders to the KVS
Dual Point - CORRECT ANSWER - The system used in order to allow customers to view
wether their order is currently in progress or ready for pickup.
Mini O.R.B. - CORRECT ANSWER - It is a small touch display located under the front
counter used to display to the staff the current orders.
O.R.B. - CORRECT ANSWER - Order Ready Board
K.V.S. 1 - CORRECT ANSWER - Usually located at the furthest end of the prep table from
the H.L.Z. (Hot Landing Zone).
- Sends orders to the kitchen lunch monitors
- Prints grill slips
- Provides power to the lunch bump bars
, K.V.S. 2 - CORRECT ANSWER - Usually located on the fry side of the kitchen just over the
U.H.C. cabinet.
- Sends orders to the kitchen breakfast monitors
- Prints grill slips to side 2 printers when using side specific grill printing
- Provides power to you breakfast bump bars
K.V.S. 3 - CORRECT ANSWER - Usually attached to the front counter expo monitor.
- Displays orders for the front counter expo monitor and drive thru expo monitor
- Also provides communication and power to you front counter and drive thru expo runner bump
bars
- If using Dual Point 2.0 will control the barcode receipt printer
K.V.S. 4 - CORRECT ANSWER - Normally located on the small wall dividing the front
counter and drive thru areas.
- Controls video for the C.B.B. and drive thru monitors
- Provides communication to the CBB bump bar, printer and drive thru bump bar as
A/B Switch Box - CORRECT ANSWER - Changes from breakfast to lunch for grill slip
printing
H.O.T.G - CORRECT ANSWER - Hot Off The Grill
- Used for describing the monitor, bump bar, controller and speaker in the kitchen responsible for
notifying (a bell sound) the staff that a fresh beef order is ready or had been taken.
Biscuit Box - CORRECT ANSWER - Term used to describe a network hub/ jacks
Patch Panel / Technology Rack - CORRECT ANSWER - Main hub for the networking in the
store
- Usually found in the back office either mounted to a wall or in a technology closet
