Which of the following is NOT one of the classifications of healthcare organizations discussed in this
chapter?
a. proprietary or for-profit
b. not-for-profit
c. government-supported
d. individual healthcare - Correct Answers Individual healthcare
Which of the following is NOT a risk issue for healthcare?
a. Drugs are used and stored in the facility
b. Mostly female staff
c. High percentage of technical and professional staff
d. Publicly accessible and many doors must remain open - Correct Answers High percentage of technical
and professional staff
Which of the follwing is usually at the top of the organizational chart?
a. board of directors
b. department leaders
c. assistant administrators
d. vice presidents - Correct Answers Board of Directors
Which of the following statements best describes employees?
a. medical staff contracted by the facility
b. all staff directly employed by the facility
c. volunteers who donate their time
d. contracted persons - Correct Answers All staff directly employed by the facility
Security uses senior management's endorsement to build what kind of program?
,a. strong and effective
b. a program that works in a small part of the facility
c. generally effective
d. strong and simple - Correct Answers Strong and Effective
How should friendships and interpersonal relationships between security officers and staff members
from other departments be treated?
a. Discouraged
b. Encouraged
c. Encouraged, but monitored
d. Encouraged, but security staff educated about ethics and avoiding favoritism - Correct Answers
Encouraged, but security staff educated about ethics and avoiding favoritism
Which of the following allows a department to assess its cost-effectiveness within an organization?
a. crime analysis
b. risk assessments
c. benchmarking - Correct Answers Benchmarking
What should the most primary overriding concern of any security department be?
a. It's image
b. The safety and well-being of anyone in the facility
c. the goals and missions of the entity employing the security services
d. Cost-effectiveness - Correct Answers The goals and mission of the entity employing the security
services
Which of the following are skills a security professional should have and use at all times?
a. good observation skills
b. good communication skills
c. tolerance
d. all the above - Correct Answers All the above
, Why are vendors potentially a high-security risk to a health care facility?
a. Vendors often have access to sensitive areas yet staff of the healthcare organizations may know very
little about vendors background.
b. vendors typically drive large vehicles that can conceal large amounts of stolen property or contraband
c. completing vendors may clash at a facility
d. vendors may be bringing in high-demand products that could be targeted for theft - Correct Answers
Vendors often have access to sensitive areas yet staff of the healthcare organizations may know very
little about vendors background
In the patient- and family-centered care philosophy, who determines which individuals are part of the
patient's family?
a. patient's parents or legal guardians
b. nursing staff
c. attending physician
d. the patient provided he or she is developmentally mature and competent to do so - Correct Answers
The patient provided he or she is developmentally mature and competent to do so
Which of the following is NOT an example of an external customer?
a. patients
b. vendors
c. employees
d. regulatory agencies - Correct Answers Employees
Which of the following does NOT help the security uniform communicate an appropriate message to the
public?
a. clean uniform
b. wearing the uniform shirt untucked
c. well-cared-for uniform
d. shined footwear - Correct Answers Wearing the uniform shirt untucked
chapter?
a. proprietary or for-profit
b. not-for-profit
c. government-supported
d. individual healthcare - Correct Answers Individual healthcare
Which of the following is NOT a risk issue for healthcare?
a. Drugs are used and stored in the facility
b. Mostly female staff
c. High percentage of technical and professional staff
d. Publicly accessible and many doors must remain open - Correct Answers High percentage of technical
and professional staff
Which of the follwing is usually at the top of the organizational chart?
a. board of directors
b. department leaders
c. assistant administrators
d. vice presidents - Correct Answers Board of Directors
Which of the following statements best describes employees?
a. medical staff contracted by the facility
b. all staff directly employed by the facility
c. volunteers who donate their time
d. contracted persons - Correct Answers All staff directly employed by the facility
Security uses senior management's endorsement to build what kind of program?
,a. strong and effective
b. a program that works in a small part of the facility
c. generally effective
d. strong and simple - Correct Answers Strong and Effective
How should friendships and interpersonal relationships between security officers and staff members
from other departments be treated?
a. Discouraged
b. Encouraged
c. Encouraged, but monitored
d. Encouraged, but security staff educated about ethics and avoiding favoritism - Correct Answers
Encouraged, but security staff educated about ethics and avoiding favoritism
Which of the following allows a department to assess its cost-effectiveness within an organization?
a. crime analysis
b. risk assessments
c. benchmarking - Correct Answers Benchmarking
What should the most primary overriding concern of any security department be?
a. It's image
b. The safety and well-being of anyone in the facility
c. the goals and missions of the entity employing the security services
d. Cost-effectiveness - Correct Answers The goals and mission of the entity employing the security
services
Which of the following are skills a security professional should have and use at all times?
a. good observation skills
b. good communication skills
c. tolerance
d. all the above - Correct Answers All the above
, Why are vendors potentially a high-security risk to a health care facility?
a. Vendors often have access to sensitive areas yet staff of the healthcare organizations may know very
little about vendors background.
b. vendors typically drive large vehicles that can conceal large amounts of stolen property or contraband
c. completing vendors may clash at a facility
d. vendors may be bringing in high-demand products that could be targeted for theft - Correct Answers
Vendors often have access to sensitive areas yet staff of the healthcare organizations may know very
little about vendors background
In the patient- and family-centered care philosophy, who determines which individuals are part of the
patient's family?
a. patient's parents or legal guardians
b. nursing staff
c. attending physician
d. the patient provided he or she is developmentally mature and competent to do so - Correct Answers
The patient provided he or she is developmentally mature and competent to do so
Which of the following is NOT an example of an external customer?
a. patients
b. vendors
c. employees
d. regulatory agencies - Correct Answers Employees
Which of the following does NOT help the security uniform communicate an appropriate message to the
public?
a. clean uniform
b. wearing the uniform shirt untucked
c. well-cared-for uniform
d. shined footwear - Correct Answers Wearing the uniform shirt untucked
