PSAP TEST MODULE 1
Psap - Answers - PUBLIC SAFETY ANSWERING POINT
Primary Psap - Answers - Is the first communications center to answer 911 call, it might
also be the point from which calls are dispatched
A secondary Psap - Answers - Receives transferred 911 caps for dispatch or further
processing, after screening for a required service by a primary Psap
Characteristic of Psap - Answers - honesty, integrity, humility, accountability, and a
desire to learn new techniques to perfect job skills
Ethics and values in public safety communication - Answers - an individual's personal,
professional and organizational rules of conduct
Ethics - Answers - A system of principles; the rules of conduct recognized in respect to a
particular class of human actions or a particular group, culture, etc; that branch of
philosophy dealing with values relating to human conduct, with respect to the rightness
and wrongness of certain actions and the motives and ends of such actions
Psap chain of command - Answers - relationships between frontline telecommunicators,
supervisors and managers
Common elements of telecommunication include - Answers - Information gathering,
radio and telephone communications, resource allocation, records management,
functioning under FCC rules, handling requests and being responsive to calls from the
public
Three primary fields of public safety communicationa - Answers - Law enforcement
communications, fire service communications, and emergency medical service
communications
Law enforcement communications - Answers - Involves the dispatch, communications,
and resource management of law enforcement units (police/sheriff/highway patrol
response personnel, detective bureaus, swat/hostage rescue teams, crime scene
investigation units, etc)
Fire service communications - Answers - Fire service communications involves the
dispatch, communications and resource management of fire service units (response
personnel, fire marshals, arson investigation units, hazardous materials (HAZMAT)
units, explosive ordinance disposal units (bomb squads), etc.)
Emergency medical service communications - Answers - Emergency medical service
(EMS) communications involves the dispatch, communications and resource
Psap - Answers - PUBLIC SAFETY ANSWERING POINT
Primary Psap - Answers - Is the first communications center to answer 911 call, it might
also be the point from which calls are dispatched
A secondary Psap - Answers - Receives transferred 911 caps for dispatch or further
processing, after screening for a required service by a primary Psap
Characteristic of Psap - Answers - honesty, integrity, humility, accountability, and a
desire to learn new techniques to perfect job skills
Ethics and values in public safety communication - Answers - an individual's personal,
professional and organizational rules of conduct
Ethics - Answers - A system of principles; the rules of conduct recognized in respect to a
particular class of human actions or a particular group, culture, etc; that branch of
philosophy dealing with values relating to human conduct, with respect to the rightness
and wrongness of certain actions and the motives and ends of such actions
Psap chain of command - Answers - relationships between frontline telecommunicators,
supervisors and managers
Common elements of telecommunication include - Answers - Information gathering,
radio and telephone communications, resource allocation, records management,
functioning under FCC rules, handling requests and being responsive to calls from the
public
Three primary fields of public safety communicationa - Answers - Law enforcement
communications, fire service communications, and emergency medical service
communications
Law enforcement communications - Answers - Involves the dispatch, communications,
and resource management of law enforcement units (police/sheriff/highway patrol
response personnel, detective bureaus, swat/hostage rescue teams, crime scene
investigation units, etc)
Fire service communications - Answers - Fire service communications involves the
dispatch, communications and resource management of fire service units (response
personnel, fire marshals, arson investigation units, hazardous materials (HAZMAT)
units, explosive ordinance disposal units (bomb squads), etc.)
Emergency medical service communications - Answers - Emergency medical service
(EMS) communications involves the dispatch, communications and resource
