PHCLE Exam Quizzes with 100% Correct
Solutions
Giving one wrong answer to why or stopping asking why too soon - ANSWER What
causes wrong root cause to be identified
HCLE Professional Standards - ANSWER Performance Excellence, Strategic Staffing,
Talent Management & Development, Culture & Total Rewards
Performance Excellence Components - ANSWER Strategic Alignment, Communications,
Sustainability & Risk Management, Continuous Improvement
Strategic Staffing Components - ANSWER Workforce Planning, Human Resources
Branding, Sourcing & Recruiting, Selection & Placement
Talent Management & Development Components - ANSWER Onboarding, Training &
Development, Performance Management, Career Ladders & Succession Planning
Culture & Total Rewards Components - ANSWER Employee Engagement, Rewards &
Recognition, Compensation & Benefits, Organizational Culture
Mission, Values & Goals - ANSWER Human Capital Management System should be
aligned to this.
Vision Statement - ANSWER The state the organization wishes to achieve, a guiding
image for the future.
Components of Vision Statement - ANSWER Motivational, aspiring, compelling, creative,
short
,Mission Statement - ANSWER Outline for how to achieve vision; what organization does
and who its customers are
Mission Statement is typically specific to - ANSWER Public image, industry, work/focus,
culture, clients and values
Values - ANSWER The traits or actions valued by an organization.
Strategy - ANSWER A plan or method that enables an organization to achieve its long-
term goals.
Goal - ANSWER A statement that describes a desired outcome and focuses effort
Compliance Orientation - ANSWER Strategic planning method that is rushed, with
minimal engagement and only surface commitment
Transformative Orientation - ANSWER Strategic planning method that has broad
engagement, wide open conversations and deep commitment by leadership
SWOT Analysis - ANSWER Planning tool used to assess which option is best. Used to
support product development. Best not to use when the environment is rapidly
changing.
PEST Analysis - ANSWER Planning tool that considers outside factors that are political,
economic, technological and socio-cultural - works for examining labor market, etc.
Internal factors affecting strategic planning - ANSWER Strengths and weaknesses
, External Factors affecting strategic planning - ANSWER Opportunities and threats
Human Capital - ANSWER The value an employee brings to an organization related to
their knowledge, skills, abilities and expertise.
Three levers of human capital reform - ANSWER boost effectiveness of average
performers, retain and leverage most effective employees, fill open positions by
replacing ineffective employees with high potential employees
Decision making and conflict management - ANSWER Key components of ethical
leadership in education
Conflict Management Styles - ANSWER avoiding, obliging, compromising, dominating,
integrating
ESSA requirements - ANSWER Standards, assessments, accountability, school
improvement
Adverse impact - ANSWER unintentional discrimination that occurs when members of a
particular race, sex, or ethnic group are unintentionally harmed or disadvantaged
because they are hired, promoted, or trained (or any other employment decision) at
substantially lower rates than others
Disparate treatment - ANSWER results when employees from protected groups are
intentionally treated differently
Rule of thumb for adverse impact - ANSWER 4/5ths rule
Solutions
Giving one wrong answer to why or stopping asking why too soon - ANSWER What
causes wrong root cause to be identified
HCLE Professional Standards - ANSWER Performance Excellence, Strategic Staffing,
Talent Management & Development, Culture & Total Rewards
Performance Excellence Components - ANSWER Strategic Alignment, Communications,
Sustainability & Risk Management, Continuous Improvement
Strategic Staffing Components - ANSWER Workforce Planning, Human Resources
Branding, Sourcing & Recruiting, Selection & Placement
Talent Management & Development Components - ANSWER Onboarding, Training &
Development, Performance Management, Career Ladders & Succession Planning
Culture & Total Rewards Components - ANSWER Employee Engagement, Rewards &
Recognition, Compensation & Benefits, Organizational Culture
Mission, Values & Goals - ANSWER Human Capital Management System should be
aligned to this.
Vision Statement - ANSWER The state the organization wishes to achieve, a guiding
image for the future.
Components of Vision Statement - ANSWER Motivational, aspiring, compelling, creative,
short
,Mission Statement - ANSWER Outline for how to achieve vision; what organization does
and who its customers are
Mission Statement is typically specific to - ANSWER Public image, industry, work/focus,
culture, clients and values
Values - ANSWER The traits or actions valued by an organization.
Strategy - ANSWER A plan or method that enables an organization to achieve its long-
term goals.
Goal - ANSWER A statement that describes a desired outcome and focuses effort
Compliance Orientation - ANSWER Strategic planning method that is rushed, with
minimal engagement and only surface commitment
Transformative Orientation - ANSWER Strategic planning method that has broad
engagement, wide open conversations and deep commitment by leadership
SWOT Analysis - ANSWER Planning tool used to assess which option is best. Used to
support product development. Best not to use when the environment is rapidly
changing.
PEST Analysis - ANSWER Planning tool that considers outside factors that are political,
economic, technological and socio-cultural - works for examining labor market, etc.
Internal factors affecting strategic planning - ANSWER Strengths and weaknesses
, External Factors affecting strategic planning - ANSWER Opportunities and threats
Human Capital - ANSWER The value an employee brings to an organization related to
their knowledge, skills, abilities and expertise.
Three levers of human capital reform - ANSWER boost effectiveness of average
performers, retain and leverage most effective employees, fill open positions by
replacing ineffective employees with high potential employees
Decision making and conflict management - ANSWER Key components of ethical
leadership in education
Conflict Management Styles - ANSWER avoiding, obliging, compromising, dominating,
integrating
ESSA requirements - ANSWER Standards, assessments, accountability, school
improvement
Adverse impact - ANSWER unintentional discrimination that occurs when members of a
particular race, sex, or ethnic group are unintentionally harmed or disadvantaged
because they are hired, promoted, or trained (or any other employment decision) at
substantially lower rates than others
Disparate treatment - ANSWER results when employees from protected groups are
intentionally treated differently
Rule of thumb for adverse impact - ANSWER 4/5ths rule
