ICC Exam 2 Study Questions and Answers.

ICC Exam 2 Study Questions and Answers. ICC Reality Check: Culture Shock Do-Ables - CORRECT ANSWER • Realize that culture shock is inevitable. • Maintain an ethnorelative attitude. • Acknowledge your roller-coaster emotions. • Reach out and seek help when needed. • There are many caring individuals and resources out there awaiting to help you. • Take care of your physical & mental health daily. • Do something creative every day - write your travel blogs, express yourself in a journal, snap fun photos. • Stay in touch with supportive others. What is culture shock? - CORRECT ANSWER a stressful transitional period when individuals move from a familiar cultural environment to an unfamiliar one What are some characteristics of culture shock? - CORRECT ANSWER a sense of identity loss, identity strain, identity rejection, identity confusion, identity powerlessness and others. An identity disorientation state is part of the culture shock experience. ABCs of Culture Shock - CORRECT ANSWER Affectively, Behaviorally, Cognitively Affectively - CORRECT ANSWER sojourners often feel anxiety, bewilderment, confusion, disorientation, and intense desire to be elsewhere. Behaviorally - CORRECT ANSWER they are confused as to norms and rules that guide communication appropriateness and effectiveness. Cognitively - CORRECT ANSWER they lack competence to interpret or explain "bizarre" behaviors. identify the underlying factors that influence the culture shock experience - CORRECT ANSWER • Motivation Orientation • Personal Expectations • Cultural Distance • Psychological Adjustment • Sociocultural Adjustment • Communication Competence • Personality Attributes Stages of the W-shaped adjustment model - CORRECT ANSWER Honeymoon, hostility, humorous, in-sync, ambivalence, reentry, resocialization honeymoon stage of culture shock - CORRECT ANSWER individuals are excited about their new cultural environment initial landing phase in which everything appears fresh and exhilarating Sojourners perceive people and events through pleasantly tinted (or rose-colored) glasses - experience mild bewilderment and perplexity about the new culture; they also experience bursts of loneliness and homesickness - overall, they are cognitively curious about the new culture and emotionally charged up at meeting new people hostility stage - CORRECT ANSWER Sojourners experience major emotional upheavals. nothing works out smoothly. can occur rapidly sojourners experience a major loss of self-esteem and self-confidence. feel consciously incompetent and emotionally drained in many aspects of their life. Many of these sojourners can either become very aggressive/hostile or totally withdrawn Humorous stage - CORRECT ANSWER sojourners learn to laugh at their cultural faux pas and start to realize that there are pros and cons in each culture experience a mixture of stress-adaptation-growth emotions, such as small frustrations and small triumphs. compare both their home and their host cultures in realistic terms, and they no longer take things as seriously as in the hostility stage. now take a step backward and look at their own behavior and reactions objectively. are making progress in attaining their instrumental goals (e.g., achieving their MBA degree or acquiring new business skills) beginning to form new friendships and social networks. These sojourners eventually arrive at the next stage. In-sync adjustment stage - CORRECT ANSWER sojourners feel "at home" and experience identity security and inclusion. - Boundaries between outsiders and insiders become fuzzier, and sojourners experience social acceptance and support. - They are now easily able to interpret "bizarre" local customs and behaviors. - They may be savvy enough to speak the local language with flair, even catching some verbal jokes and puns and perhaps responding with a one-up joke. - They may now even act as role models or mentors to incoming sojourners from their home cultures. - sojourners develop a sense of trust and empathy and a wide spectrum of other positive emotions. They become much more creative and adaptive in the new environment. They are capable of making appropriate choices in connection with any new situations that may arise, just as they arrive at a "comfort level" of their sojourn. However, they must get ready to pack their bags and go home. Ambivalence stage - CORRECT ANSWER experience grief, nostalgia, and pride, with a mixed sense of relief and sorrow that they are going home. They recall their early awkward days when they first arrived and they count all the new friends they have made since then. They also look forward eagerly to sharing all their intercultural stories with their family members and old friends back home. They finally say goodbye to their newfound friends and their temporarily adopted culture. Reentry culture shock - CORRECT ANSWER sojourners face an unexpected jolt - Because of the unanticipated nature of reentry shock, its impact is usually much more severe, and returnees usually feel more depressed and stressed than they did with entry culture shock. - There is a sharp letdown (e.g., their friends or family members have no interest in hearing all their wonderful intercultural stories) and identity chaos: the greater the distance (i.e., on the cultural values and communication dimensions) between the two cultures, the more intense the reentry shock.