ProServe Exam Questions and Answers Latest
Version Graded A
Purpose of PS - ANSWER -helps curb problem of underage drinking
-reduce alcohol over consumption
-decrease impaired driving
-decrease risk of violence
-includes legal responsibility and liabilities
-identifying intoxication
-responsible strategies
-refusing service or sale of alcohol
Helps employers, hosts, workers be socially responsible how? - ANSWER harm reduction
Helps make safe enjoyable atmosphere how? - ANSWER teaching legal liability and
workplace safety
Other people do jobs that help support responsible liquor service because they deal
with customers too. They can: - ANSWER -help you identify people who are under the
age of 18 (minors)
-point out people who show signs of having had too much to drink
-tell you when they think a customer or guest has been over-served
-make supervisors aware when liquor is illegally bought or stored
Primary Service Providers - ANSWER people who are connected with liquor service or
sales and have direct contact with customers or guests. Security staff have a special role:
monitor customers upon arrival or departure, observe customer behaviour, and may see
liquor being hidden.
, Secondary Service Providers - ANSWER Do not sell or serve liquor themselves, but they
do work where liquor is sold or served. They usually do not have direct contact with
customers or guests.
Bartender is a - ANSWER Primary provider
Ticket taker is a - ANSWER Primary provider
Usher is a - ANSWER Secondary provider
Liquor Clerk is a - ANSWER Primary provider
Food and beverage server is a - ANSWER Primary provider
Busser is a - ANSWER Secondary provider
Host or Hostess is a - ANSWER Primary provider
parking attendant is a - ANSWER Secondary provider
Duty of care - ANSWER Responsibility to your customers to make sure liquor is sold or
served in a safe responsible way. Must make sure no one is hurt because of the way
you've done your job. Duty to care about customers.
Insurance companies may also expect - ANSWER Workers and volunteers to take
responsible liquor service training.
Version Graded A
Purpose of PS - ANSWER -helps curb problem of underage drinking
-reduce alcohol over consumption
-decrease impaired driving
-decrease risk of violence
-includes legal responsibility and liabilities
-identifying intoxication
-responsible strategies
-refusing service or sale of alcohol
Helps employers, hosts, workers be socially responsible how? - ANSWER harm reduction
Helps make safe enjoyable atmosphere how? - ANSWER teaching legal liability and
workplace safety
Other people do jobs that help support responsible liquor service because they deal
with customers too. They can: - ANSWER -help you identify people who are under the
age of 18 (minors)
-point out people who show signs of having had too much to drink
-tell you when they think a customer or guest has been over-served
-make supervisors aware when liquor is illegally bought or stored
Primary Service Providers - ANSWER people who are connected with liquor service or
sales and have direct contact with customers or guests. Security staff have a special role:
monitor customers upon arrival or departure, observe customer behaviour, and may see
liquor being hidden.
, Secondary Service Providers - ANSWER Do not sell or serve liquor themselves, but they
do work where liquor is sold or served. They usually do not have direct contact with
customers or guests.
Bartender is a - ANSWER Primary provider
Ticket taker is a - ANSWER Primary provider
Usher is a - ANSWER Secondary provider
Liquor Clerk is a - ANSWER Primary provider
Food and beverage server is a - ANSWER Primary provider
Busser is a - ANSWER Secondary provider
Host or Hostess is a - ANSWER Primary provider
parking attendant is a - ANSWER Secondary provider
Duty of care - ANSWER Responsibility to your customers to make sure liquor is sold or
served in a safe responsible way. Must make sure no one is hurt because of the way
you've done your job. Duty to care about customers.
Insurance companies may also expect - ANSWER Workers and volunteers to take
responsible liquor service training.
