Module 4-Communications &
Documentation Question and answers
100% correct
What types of incident does NOT require a report to be filed with local
authorities? - correct answer Cardiac arrest
A 4-year-old boy had an apparent seizure. He is conscious and calm and is
sitting on his mother's lap. His father is sitting in a nearby chair. The child's
mother suddenly begins crying uncontrollably, which causes the child to start
crying. You should: - correct answer ask the father to hold the child so you
can assess him while your partner tries to calm the mother.
Effective therapeutic communication skills require _____________. - correct
answer verbal and nonverbal communication techniques
What could help improve radio communications? - correct answer Wait 1
second after pressing the transmit button before speaking.
When relaying patient information via radio, communications should be: -
correct answer brief and easily understood.
What type of questions allow for the most detailed response? - correct answer
Open-ended questions
You could be sued for ___________ if your radio report to the hospital
describes the patient in a manner that injures his or her reputation. - correct
answer slander
, During your assessment of a 20-year-old man with a severe headache and
nausea, you ask him when his headache began, but he does not answer your
question immediately. You should: - correct answer allow him time to think
about the question and respond to it.
You are providing care to a 61-year-old female complaining of chest pain that
is cardiac in origin. Your service utilizes a multiplex communication system.
You wish to transmit the patient's electrocardiogram to the hospital. In order to
accomplish this, you must: - correct answer use the multiplex system to
transmit the information.
You are caring for 56-year-old male patient complaining of abdominal pain.
Your service has recently switched to an electronic PCR system (ePCR).
When completing the ePCR, it is important to be aware that: - correct answer
the ePCR allows patient information to be transmitted directly to the receiving
hospital's computers.
You are transporting a 54-year-old male in respiratory arrest. An EMR is
driving the ambulance as you and your partner are caring for the patient.
Which of the following is the MOST logical way of notifying the hospital? -
correct answer Have the driver contact dispatch and relay the patient
information to the hospital.
Which of the following statements regarding a patient refusal is correct? -
correct answer A mentally competent adult has the legal right to refuse EMS
care and transport.
Communicating with patients who are deaf or hard-of-hearing can be
facilitated by doing all the following, EXCEPT: - correct answer elevating the
tone of your voice and exaggerating word pronunciation.
As you are wheeling your patient through the emergency department doors,
you receive another call for a major motor vehicle crash. You should: - correct
Documentation Question and answers
100% correct
What types of incident does NOT require a report to be filed with local
authorities? - correct answer Cardiac arrest
A 4-year-old boy had an apparent seizure. He is conscious and calm and is
sitting on his mother's lap. His father is sitting in a nearby chair. The child's
mother suddenly begins crying uncontrollably, which causes the child to start
crying. You should: - correct answer ask the father to hold the child so you
can assess him while your partner tries to calm the mother.
Effective therapeutic communication skills require _____________. - correct
answer verbal and nonverbal communication techniques
What could help improve radio communications? - correct answer Wait 1
second after pressing the transmit button before speaking.
When relaying patient information via radio, communications should be: -
correct answer brief and easily understood.
What type of questions allow for the most detailed response? - correct answer
Open-ended questions
You could be sued for ___________ if your radio report to the hospital
describes the patient in a manner that injures his or her reputation. - correct
answer slander
, During your assessment of a 20-year-old man with a severe headache and
nausea, you ask him when his headache began, but he does not answer your
question immediately. You should: - correct answer allow him time to think
about the question and respond to it.
You are providing care to a 61-year-old female complaining of chest pain that
is cardiac in origin. Your service utilizes a multiplex communication system.
You wish to transmit the patient's electrocardiogram to the hospital. In order to
accomplish this, you must: - correct answer use the multiplex system to
transmit the information.
You are caring for 56-year-old male patient complaining of abdominal pain.
Your service has recently switched to an electronic PCR system (ePCR).
When completing the ePCR, it is important to be aware that: - correct answer
the ePCR allows patient information to be transmitted directly to the receiving
hospital's computers.
You are transporting a 54-year-old male in respiratory arrest. An EMR is
driving the ambulance as you and your partner are caring for the patient.
Which of the following is the MOST logical way of notifying the hospital? -
correct answer Have the driver contact dispatch and relay the patient
information to the hospital.
Which of the following statements regarding a patient refusal is correct? -
correct answer A mentally competent adult has the legal right to refuse EMS
care and transport.
Communicating with patients who are deaf or hard-of-hearing can be
facilitated by doing all the following, EXCEPT: - correct answer elevating the
tone of your voice and exaggerating word pronunciation.
As you are wheeling your patient through the emergency department doors,
you receive another call for a major motor vehicle crash. You should: - correct
