(6531 Final Exam) with Correct Questions &
Verified Answers
Which leadership style maintains strong control over the work group and uses coercion
to motivate others?
A) Authoritarian
B) Democratic
C) Laissez-faire
D) A contingency approach - ANS✔✔--Ans: A
Feedback:
Lewin identified three common leadership styles: authoritarian, democratic, and laissez-
faire. Authoritarian leadership results in well-defined group actions that are usually
predictable, reducing frustration in the work group and giving members a feeling of
security. Productivity is usually high, but creativity, self-motivation, and autonomy are
reduced. Authoritarian leadership is frequently found in very large bureaucracies such
as the armed forces. Coercion to motivate is not associated with the other options.
Which task should the team leader initially engage in when planning care for a group of
patients?
A. Plan so that each patient on the team receives equal amounts of nursing care.
B. Prioritize the amount and type of nursing care each patient requires
C. Identify the staff who will comprise the individual care teams
D. Assign patients to the specific nursing teams. - ANS✔✔--Ans: B
Feedback: prioritzing the care each patient will require is the intial step in care planning.
The other options are considered bur implementation will happen after the prioritizing.
Why do our values often cause personal conflict in decision making?
A) Some values are not realistic or healthy
B) Not all values are of equal worth
C) Our values remain unchanged over time
D) Our values often collide with one another - ANS✔✔--Ans: D
Feedback:
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
judgments will always play a part in a person's decision making, either consciously or
subconsciously.
,Feedback:
The mentor makes a conscious decision to assist the protEgE in career development,
with the relationship usually lasting several years. The remaining statements are not
accurate regarding mentorships.
What is employee behavior best reinforced by?
A) Praise from a supervisor
B) An increase in their pay
C) A personally valued reward
D) Threat of punishment - ANS✔✔--Ans: C
Feedback: Each person is a unique individual who is motivated by different things. The
other options lack that element of personal value.
What is the best combination that characterizes the communication process?
A) Sender-receiver-message
B) Receiver-message-sender
C) Sender-message-receiver
D) Message-sender-receiver - ANS✔✔--Ans: C
Feedback: The combination that best characterizes the communication process is
senderñmessageñreceiver. The other options would result in the likelihood of
miscommunication.
1. Which is the first step in the time management process?
A. Completing the highest priority task
B. Allowing enough time for sufficient daily planning
C. Reprioritizing based on new information received
D. Delegating work that cannot be accomplished in a day - ANS✔✔--Ans: B
Feedback: Daily planning is essential if the manager is to manage by efficiency rather
than by crisis. The remaining options are steps that occur after that planning.
Max Weber, as part of the scientific management era, contributed immensely to the
development of organizational theory. Which statement is not representative of his
beliefs?
A) Bureaucracy could provide a rational basis for administrative decisions
B) Worker satisfaction was integral to productivity
C) Organization charts could depict the hierarchy of authority
D) Impersonality of interpersonal relationships should exist in organizations -
ANS✔✔--Ans: B
Feedback:
Max Webers theories did not address worker satisfaction. The other options do
represent the Weber organizational theory.
When does communication have the greatest likelihood of being accurately interpreted?
A) More than one mode is used
B) Face-to-face communication is used
C) Written communication is used
,D) The sender repeats the message using the same mode - ANS✔✔--Ans: A
Feedback: Using various communication methods in combination increases the
likelihood that everyone in the organization who needs to hear the message actually will
hear it. The other options are single methods.
What did motivational theorist Victor Vroom state?
A) Personal motivators could be separated from job satisfiers
B) People are motivated by three basic needs: achievement, affiliation, and power
C) A manager's assumptions about workers directly affect the intrinsic motivation of the
workers
D) Employees' expectations about their work environment or a certain event will affect
their behavior - ANS✔✔--Ans: D
Feedback: This theory is called Vroom's expectancy model.
What would be the most helpful intervention to take to help a new RN adjust to the
professional nursing role?
A) Advise the new RN to avoid confrontations with doctors whenever possible
B) Advise the new RN that this is the real world not the textbook one
C) Be alert to signs and symptoms of the shock phase of role transition
D) Be alert to signs that the new RN has not shed nursing school values - ANS✔✔--
Ans: C
Feedback:
Managers should be alert to signs and symptoms of the shock phase of role transition.
Managers should also ensure that some of the new nurses values are supported and
encouraged so that work and academic values can blend. The remaining options do not
address the needs of the new RN appropriately.
A new graduate who began their nursing career 6 months ago and who completed
orientation 3 months ago is in what stage of professional development?
A) Experimentation
B) Entry
C) Mastery
D) Disengagement - ANS✔✔--Ans: B
Feedback: the nurse is still in the entry stage and will be until necessary skills are
learned. It generally takes an extended period of time to obtain the skills necessary for
mastery. The remaining options are not relevant to this question.
2.) What does traditional management science focuses upon?
A) Meeting worker satisfaction
B) Delineating barriers to productivity
C) Using a laissez-faire approach
D) Encouraging employee participation - ANS✔✔--Ans: B
Feedback:
Classical, or traditional, management science focuses on production in the workplace
and on delineating organizational barriers to productivity. Little attention was given to
, worker job satisfaction, and workers were assumed to be motivated solely by economic
rewards.
2. What is the reason that first and middle-level managers experience more
interruptions than higher-level managers?
A. They generally interact directly with a greater number of subordinates in daily
planning
B. They seldom have that clerical and secretarial help assigned to higher-level
managers
C. They are more social in nature and personal interactions
D. They are busier than higher-level managers - ANS✔✔--ANS: A
Feedback: frequent interruptions are common for first and middle-level managers, who
have a larger number of direct reports than do higher-level managers. The other options
are not generally true statements
What is the weakness of the traditional problem solving model?
A) Its need for implementation time
B) Its lack of a step requiring evaluation of results
C) Its failure to gather sufficient data
D) Its failure to evaluate alternatives - ANS✔✔--Ans: A
Feedback:
The traditional problem-solving model is less effective when time constraints are a
consideration. Decision making can occur without the full analysis required in problem
solving. Because problem solving attempts to identify the root problem in situations,
much time and energy are spent on identifying the real problem.
3. Which of the following statements is true regarding decision making?
A) Scientific methods provide identical decisions by different individuals for the
same problems
B) Decisions are greatly influenced by each person's value system
C) Personal beliefs can be adjusted for when the scientific approach to problem
solving is used
D) Past experience has little to do with the quality of the decision - ANS✔✔--Ans: B
Feedback:
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
judgments will always play a part in a person's decision making, either consciously or
subconsciously.
3. Which time waster does the manager have least control over?
A. Failure to set objectives
B. Inability to say no
C. Procrastination
D. Paperwork overload - ANS✔✔--ANS: D
Feedback: Excessive paperwork is an external time waster, the others are time wasters
created by the manager (internal).