TCFP Officer 1 Practice
mn mn mn mn
Test
1.Why must a company officer, as a public servant, meet their comm
mn mn mn mn mn mn mn mn mn mn mn
unity's needs with competence, courtesy, and efficiency?
mn mn mn mn mn mn
Select one: mn
a. Good customer service is essential to the health and safety standards
mn mn mn mn mn mn mn mn mn mn
mnof the agency.
mn mn
b. Good customer service is essential to maintain a positive public perc
mn mn mn mn mn mn mn mn mn mn
eption of the agency.mn mn mn
c. Positive contacts within the community will help the company o
mn mn mn mn mn mn mn mn mn
fficer change group dynamics.
mn mn mn
d. Community perceptions will impact the internal and external expecta
mn mn mn mn mn mn mn mn
tions of a new company officer.: b. Good customer service is essen
mn mn mn mn mn mn mn mn mn mn mn
tial to maintain a positive public perception of the agency.
mn mn mn mn mn mn mn mn mn
2.Which statement contains all three parts of assertive communica
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tion? Select one:
mn mn
a. I feel frustrated when the equipment is not returned to its proper p
mn mn mn mn mn mn mn mn mn mn mn mn
lace on the truck.
mn mn mn
b. You're always making mistakes.
mn mn mn
c. "I feel frustrated when PPE is improperly cleaned, so let's talk abo
mn mn mn mn mn mn mn mn mn mn mn
ut how we clean PPE to remove possible contaminants."
mn mn mn mn mn mn mn mn
d. I think the problem is you and your bad attitude.: c. "I feel frustrat
mn mn mn mn mn mn mn mn mn mn mn mn mn
ed when PPE is improperly cleaned, so let's talk about how we clea
mn mn mn mn mn mn mn mn mn mn mn mn
n PPE to remove possible contaminants."
mn mn mn mn mn
3.Accountability for decisions within a fire organization is almost al
mn mn mn mn mn mn mn mn mn
ways: Select one: mn mn
a. specialized.
b. decentralized.
c. functional.
d. centralized.: d. centralized. mn mn
4.Combination organizations provide staffing and receive funding in a
mn mn mn mn mn mn mn mn
ccor- dance with the:
mn mn mn
Select one: mn
a. level of functional supervision in the department.
mn mn mn mn mn mn
b. capability of their auxiliary apparatus.
mn mn mn mn
c. dominant aspect of their organization.mn mn mn mn
d. results of a position and job analysis.: c. dominant aspect of their o
mn mn mn mn mn mn mn mn mn mn mn mn
ganization.
5.Company officers who apply honesty and strong moral principles
mn mn mn mn mn mn mn mn mn
to the decision-
mn mn
making process are cultivating the leadership quality of:
mn mn mn mn mn mn mn
1mn/
mn59
, TCFP Officer 1 Practice
mn mn mn mn
Test
Select one:
mn
a. integrity.
2mn/
mn59
, TCFP Officer 1 Practice
mn mn mn mn
Test
b. dependability.
c. proactiveness.
d. industriousness.: a. integrity. mn mn
6.The first step a company officer can take to solve problems or ma
mn mn mn mn mn mn mn mn mn mn mn mn
ke deci- sions is to:
mn mn mn mn
Select one: mn
a. identify a problem that requires a response.
mn mn mn mn mn mn
b. determine the steps needed to meet the selected goals and outcome
mn mn mn mn mn mn mn mn mn mn
c. determine the effectiveness of the activities in meeting goals an
mn mn mn mn mn mn mn mn mn
d out- comes.
mn mn
d. identify their strengths and weaknesses.: a. identify a problem that
mn mn mn mn mn mn mn mn mn m
nrequires a response. mn mn
7.A new company officer should always remember the respect she or
mn mn mn mn mn mn mn mn mn mn mn
he has among crew members must be:
mn mn mn mn mn mn
Select one: mn
a. abused.
b. based on rank. mn mn
c. based on past relationships.
mn mn mn
d. earned.: d. earned. mn mn
8.Learning to recognize and label your emotions quickly, and practicin
mn mn mn mn mn mn mn mn mn
g how to behave when certain emotions arise, will allow you to choos
mn mn mn mn mn mn mn mn mn mn mn mn
e:
Select one: mn
a. how to behave rather than being emotionally reactive.
mn mn mn mn mn mn mn
b. reckless or impulsive behaviors over intentional behaviors.
mn mn mn mn mn mn
c. solutions to personnel issues that focus on discipline.
mn mn mn mn mn mn mn
d. communication styles that display aggression or deference.: a. how
mn mn mn mn mn mn mn mn
mnto be- have rather than being emotionally reactive.
mn mn mn mn mn mn mn
9.What areas fall under the jurisdiction of federal fire and emergency s
mn mn mn mn mn mn mn mn mn mn mn
ervices organizations? mn
Select one: mn
a. Cities with large populations
mn mn mn
b. Unserved rural areas mn mn
c. U.S. military installations
mn mn
d. Chemical processing plants: c. U.S. military installations
mn mn mn mn mn mn
10.Acting as a role model by personally adhering to accepted heal
mn mn mn mn mn mn mn mn mn mn
th and safety practices, the company officer can help to:
mn mn mn mn mn mn mn mn mn
Select one: mn
a. make policy on assigning medical units.
mn mn mn mn mn
3mn/
mn59
, TCFP Officer 1 Practice
mn mn mn mn
Test
b. make unit members respect him or her.
mn mn mn mn mn mn
4mn/
mn59
mn mn mn mn
Test
1.Why must a company officer, as a public servant, meet their comm
mn mn mn mn mn mn mn mn mn mn mn
unity's needs with competence, courtesy, and efficiency?
mn mn mn mn mn mn
Select one: mn
a. Good customer service is essential to the health and safety standards
mn mn mn mn mn mn mn mn mn mn
mnof the agency.
mn mn
b. Good customer service is essential to maintain a positive public perc
mn mn mn mn mn mn mn mn mn mn
eption of the agency.mn mn mn
c. Positive contacts within the community will help the company o
mn mn mn mn mn mn mn mn mn
fficer change group dynamics.
mn mn mn
d. Community perceptions will impact the internal and external expecta
mn mn mn mn mn mn mn mn
tions of a new company officer.: b. Good customer service is essen
mn mn mn mn mn mn mn mn mn mn mn
tial to maintain a positive public perception of the agency.
mn mn mn mn mn mn mn mn mn
2.Which statement contains all three parts of assertive communica
mn mn mn mn mn mn mn mn
tion? Select one:
mn mn
a. I feel frustrated when the equipment is not returned to its proper p
mn mn mn mn mn mn mn mn mn mn mn mn
lace on the truck.
mn mn mn
b. You're always making mistakes.
mn mn mn
c. "I feel frustrated when PPE is improperly cleaned, so let's talk abo
mn mn mn mn mn mn mn mn mn mn mn
ut how we clean PPE to remove possible contaminants."
mn mn mn mn mn mn mn mn
d. I think the problem is you and your bad attitude.: c. "I feel frustrat
mn mn mn mn mn mn mn mn mn mn mn mn mn
ed when PPE is improperly cleaned, so let's talk about how we clea
mn mn mn mn mn mn mn mn mn mn mn mn
n PPE to remove possible contaminants."
mn mn mn mn mn
3.Accountability for decisions within a fire organization is almost al
mn mn mn mn mn mn mn mn mn
ways: Select one: mn mn
a. specialized.
b. decentralized.
c. functional.
d. centralized.: d. centralized. mn mn
4.Combination organizations provide staffing and receive funding in a
mn mn mn mn mn mn mn mn
ccor- dance with the:
mn mn mn
Select one: mn
a. level of functional supervision in the department.
mn mn mn mn mn mn
b. capability of their auxiliary apparatus.
mn mn mn mn
c. dominant aspect of their organization.mn mn mn mn
d. results of a position and job analysis.: c. dominant aspect of their o
mn mn mn mn mn mn mn mn mn mn mn mn
ganization.
5.Company officers who apply honesty and strong moral principles
mn mn mn mn mn mn mn mn mn
to the decision-
mn mn
making process are cultivating the leadership quality of:
mn mn mn mn mn mn mn
1mn/
mn59
, TCFP Officer 1 Practice
mn mn mn mn
Test
Select one:
mn
a. integrity.
2mn/
mn59
, TCFP Officer 1 Practice
mn mn mn mn
Test
b. dependability.
c. proactiveness.
d. industriousness.: a. integrity. mn mn
6.The first step a company officer can take to solve problems or ma
mn mn mn mn mn mn mn mn mn mn mn mn
ke deci- sions is to:
mn mn mn mn
Select one: mn
a. identify a problem that requires a response.
mn mn mn mn mn mn
b. determine the steps needed to meet the selected goals and outcome
mn mn mn mn mn mn mn mn mn mn
c. determine the effectiveness of the activities in meeting goals an
mn mn mn mn mn mn mn mn mn
d out- comes.
mn mn
d. identify their strengths and weaknesses.: a. identify a problem that
mn mn mn mn mn mn mn mn mn m
nrequires a response. mn mn
7.A new company officer should always remember the respect she or
mn mn mn mn mn mn mn mn mn mn mn
he has among crew members must be:
mn mn mn mn mn mn
Select one: mn
a. abused.
b. based on rank. mn mn
c. based on past relationships.
mn mn mn
d. earned.: d. earned. mn mn
8.Learning to recognize and label your emotions quickly, and practicin
mn mn mn mn mn mn mn mn mn
g how to behave when certain emotions arise, will allow you to choos
mn mn mn mn mn mn mn mn mn mn mn mn
e:
Select one: mn
a. how to behave rather than being emotionally reactive.
mn mn mn mn mn mn mn
b. reckless or impulsive behaviors over intentional behaviors.
mn mn mn mn mn mn
c. solutions to personnel issues that focus on discipline.
mn mn mn mn mn mn mn
d. communication styles that display aggression or deference.: a. how
mn mn mn mn mn mn mn mn
mnto be- have rather than being emotionally reactive.
mn mn mn mn mn mn mn
9.What areas fall under the jurisdiction of federal fire and emergency s
mn mn mn mn mn mn mn mn mn mn mn
ervices organizations? mn
Select one: mn
a. Cities with large populations
mn mn mn
b. Unserved rural areas mn mn
c. U.S. military installations
mn mn
d. Chemical processing plants: c. U.S. military installations
mn mn mn mn mn mn
10.Acting as a role model by personally adhering to accepted heal
mn mn mn mn mn mn mn mn mn mn
th and safety practices, the company officer can help to:
mn mn mn mn mn mn mn mn mn
Select one: mn
a. make policy on assigning medical units.
mn mn mn mn mn
3mn/
mn59
, TCFP Officer 1 Practice
mn mn mn mn
Test
b. make unit members respect him or her.
mn mn mn mn mn mn
4mn/
mn59
