TACO BELL TEST QUESTIONS AND ANSWERS
What is the VOC dissatisfied % target?
a). 7%
b). 8%
c). 9%
d). 10% - Answers - a). 7%
Put the steps in washing your hands in order:
___ wet hands with hot water
___ turn off water (with paper towel when it applies)
___ apply antibacterial soap
___ dry hands with paper towel
___ wash/lather hands for 20 seconds
___ apply sanitizer (with paper towel when it applies)
___ rinse hands off with hot water - Answers - 1
6
2
5
7
3
4
What is the heat-up time for Crunchy Tacos?
a). 1 hour
b). 2 hours
c). 3 hours
d). 4 hours - Answers - c). 3 hours
A guest comes to the counter and states their order is incorrect. Which best describes
the Makeup Process?
a). Check the screen first to see if they lied, then fix it
b). Listen, Apologize, Fix the problem, and Surprise and delight with Make Up Card
c). Ask for a receipt or the food back to ensure it's not a scam
d). Customers complaints must always be handled by the MIC - Answers - b). Listen,
Apologize, Fix the problem, and Surprise and delight with Make Up Card
What is maximum amount of Crunchy Taco Shells and DLTs can you hold in one hand
while working in the Starter position?
a). 3 Crunchy/ 3 DLT
b). 3 Crunchy/ 2 DLT
c). 4 Crunchy/ 3 DLT
d). As many as you can fit in your hands - Answers - b). 3 Crunchy/ 2 DLT
How many pumps of red sauce do the following items get?
a). Bean Burrito and Burrito Supreme: ____
, b). Pintos & Cheese: ____ - Answers - a). Bean Burrito and Burrito Supreme: 1
b). Pintos & Cheese: 1
How many pumps of nacho cheese do the following items get?
a). Side of Nacho Cheese: ___
b). Cheesy Bean and Rice Burrito: ___
c). Crunchwrap Supreme: ___
d). Nacho Bellgrande: ___ - Answers - a). Side of Nacho Cheese: 2
b). Cheesy Bean and Rice Burrito: 1
c). Crunchwrap Supreme: 2
d). Nacho Bellgrande: 3
How many folds should a Crunchwrap Supreme have?
a). 5
b). 6
c). 7
d). 10 - Answers - b). 6
Write in the hold times for the following products:
a). Beef: ___
b). Lettuce/Cheese inside the reach-in: ___
c). Fried Chalupas: ___
d). Tomatoes in the walk in: ___
e). Nacho Chips: ___ - Answers - a). Beef: 4 hours
b). Lettuce/Cheese inside the reach-in: 24 hours
c). Fried Chalupas: 30 minutes
d). Tomatoes in the walk in: 24 hours
e). Nacho Chips: 24 hours
When thawing Chicken or Steak, how should it be marked if the date is 06/01/17 at 9:00
am?
a). Ready Time: 06/01/17 1:00 am Expired Time: 06/04/17 1:00 am
b). Ready Time: 06/04/17 9:00 am Expired Time: 06/08/17 9:00 am
c). Ready Time: 06/01/17 9:00 am Expired Time: 06/04/17 9:00 am
d). Ready Time: 06/02/17 9:00 am Expired Time: 06/04/17 9:00 am - Answers - b)
Ready: 06/04/17 9:00 am Expired: 06/08/17 9:00 am
When thawing Eggs or Guac, how should it be marked if the date is 06/01/17 at 9:00
am?
a). Ready Time: 06/02/17 1:00 am Expired Time: 06/06/17 1:00 am
b). Ready Time: 06/04/17 9:00 am Expired Time: 06/08/17 9:00 am
c). Ready Time: 06/01/17 9:00 am Expired Time: 06/04/17 9:00 am
d). Ready Time: 06/02/17 9:00 am Expired Time: 06/06/17 9:00 am - Answers - d)
Ready: 06/02/17 9:00 am Expired: 06/06/17 9:00 am
When thawing Flatbread, how should it be marked if the date is 06/01/17 at 9:00 am?
What is the VOC dissatisfied % target?
a). 7%
b). 8%
c). 9%
d). 10% - Answers - a). 7%
Put the steps in washing your hands in order:
___ wet hands with hot water
___ turn off water (with paper towel when it applies)
___ apply antibacterial soap
___ dry hands with paper towel
___ wash/lather hands for 20 seconds
___ apply sanitizer (with paper towel when it applies)
___ rinse hands off with hot water - Answers - 1
6
2
5
7
3
4
What is the heat-up time for Crunchy Tacos?
a). 1 hour
b). 2 hours
c). 3 hours
d). 4 hours - Answers - c). 3 hours
A guest comes to the counter and states their order is incorrect. Which best describes
the Makeup Process?
a). Check the screen first to see if they lied, then fix it
b). Listen, Apologize, Fix the problem, and Surprise and delight with Make Up Card
c). Ask for a receipt or the food back to ensure it's not a scam
d). Customers complaints must always be handled by the MIC - Answers - b). Listen,
Apologize, Fix the problem, and Surprise and delight with Make Up Card
What is maximum amount of Crunchy Taco Shells and DLTs can you hold in one hand
while working in the Starter position?
a). 3 Crunchy/ 3 DLT
b). 3 Crunchy/ 2 DLT
c). 4 Crunchy/ 3 DLT
d). As many as you can fit in your hands - Answers - b). 3 Crunchy/ 2 DLT
How many pumps of red sauce do the following items get?
a). Bean Burrito and Burrito Supreme: ____
, b). Pintos & Cheese: ____ - Answers - a). Bean Burrito and Burrito Supreme: 1
b). Pintos & Cheese: 1
How many pumps of nacho cheese do the following items get?
a). Side of Nacho Cheese: ___
b). Cheesy Bean and Rice Burrito: ___
c). Crunchwrap Supreme: ___
d). Nacho Bellgrande: ___ - Answers - a). Side of Nacho Cheese: 2
b). Cheesy Bean and Rice Burrito: 1
c). Crunchwrap Supreme: 2
d). Nacho Bellgrande: 3
How many folds should a Crunchwrap Supreme have?
a). 5
b). 6
c). 7
d). 10 - Answers - b). 6
Write in the hold times for the following products:
a). Beef: ___
b). Lettuce/Cheese inside the reach-in: ___
c). Fried Chalupas: ___
d). Tomatoes in the walk in: ___
e). Nacho Chips: ___ - Answers - a). Beef: 4 hours
b). Lettuce/Cheese inside the reach-in: 24 hours
c). Fried Chalupas: 30 minutes
d). Tomatoes in the walk in: 24 hours
e). Nacho Chips: 24 hours
When thawing Chicken or Steak, how should it be marked if the date is 06/01/17 at 9:00
am?
a). Ready Time: 06/01/17 1:00 am Expired Time: 06/04/17 1:00 am
b). Ready Time: 06/04/17 9:00 am Expired Time: 06/08/17 9:00 am
c). Ready Time: 06/01/17 9:00 am Expired Time: 06/04/17 9:00 am
d). Ready Time: 06/02/17 9:00 am Expired Time: 06/04/17 9:00 am - Answers - b)
Ready: 06/04/17 9:00 am Expired: 06/08/17 9:00 am
When thawing Eggs or Guac, how should it be marked if the date is 06/01/17 at 9:00
am?
a). Ready Time: 06/02/17 1:00 am Expired Time: 06/06/17 1:00 am
b). Ready Time: 06/04/17 9:00 am Expired Time: 06/08/17 9:00 am
c). Ready Time: 06/01/17 9:00 am Expired Time: 06/04/17 9:00 am
d). Ready Time: 06/02/17 9:00 am Expired Time: 06/06/17 9:00 am - Answers - d)
Ready: 06/02/17 9:00 am Expired: 06/06/17 9:00 am
When thawing Flatbread, how should it be marked if the date is 06/01/17 at 9:00 am?
