Taco Bell Shift Lead
Taco Bell Shift Lead Exam Questions
and Answers 2025
What items must be rung up as part of the employee? mark all that apply
A. OrangeJuice/ Milk
B. Ice tea
C. Coffee
D. Soda
E. Mistakes from line
F. Combos
G. Hot Sauce
H. Freezes -Correct Answer ✔A. OrangeJuice/ Milk
C. Coffee
E. Mistakes from line
H. Freezes
who do you contact if the register or credit card machine goes down?
A. Copesan
B. SOS-TACO
C. Area Coach
D. Another Store -Correct Answer ✔B. SOS-TACO
who do you contact if you have a pest or rodent issue? mark all that apply
A. Copesan
B. Area Coach
C. GM
D. Todd -Correct Answer ✔A. Copesan
B. Area Coach
C. GM
Who counts the cash drawer at the end of their shift before the cashier leaves?
A. Cashier
B. MIC
C. Cashier& MIC
D. GM or AM -Correct Answer ✔C. Cashier& MIC
true or false. employees can make their own employee meal -Correct Answer ✔false
how many pest traps do you need outside minimum and placed where? -Correct
Answer ✔3, 1 by the dumpster 2 by the building's landscaping
Who can make change for $50 and 100 bills and where do we check if counterfeit? -
Correct Answer ✔MIC & Cash Safe
Taco Bell Shift Lead
,Taco Bell Shift Lead
When can you use the back door? -Correct Answer ✔Only when it is daylight outside
and only to take out trash/cardboard or accept deliveries. Back door cannot be used as
employee entrance or exit!
What is the safe way for the closing team to leave at the end of their shift? -Correct
Answer ✔First person goes to their car and drives to a safe place to watch the last
person exit. Then when the last person safely exits then they both can go home. If not
safe; first person calls 911
What does a "Go To" phrase start with?
A. I hear you
I will fix it for you
B. Ok, I'm listening
What do you need
C. I understand
I'd like to help by
D. So this happened
I can do this for you -Correct Answer ✔C. I understand I'd like to help by
Where is the only place employees can smoke and vape on the premises? -Correct
Answer ✔out of customer view
Why is it good to do the right things when no one is watching? -Correct Answer ✔Then
when CORE shows up you will do the right things from muscle memory. No need to
stress about it! Shows integrity and is a good role model for your team.
total weight: taco -Correct Answer ✔2.9
total weight: soft taco -Correct Answer ✔3.4
total weight: doritos locos taco -Correct Answer ✔3
total weight: bean burrito -Correct Answer ✔6.8
total weight: chicken quesadilla -Correct Answer ✔6.6
total weight: nacho bell grande -Correct Answer ✔11.3
total weight: chalupa supreme -Correct Answer ✔5.4
total weight: burrito supreme -Correct Answer ✔8.4
total weight: beefy 5 layer -Correct Answer ✔8.1
Taco Bell Shift Lead
, Taco Bell Shift Lead
total weight: crunchwrap supreme -Correct Answer ✔9.3
total weight: cheesy roll up -Correct Answer ✔2.1
When are the minimum 4 times you must assess shift touchpoints? -Correct Answer
✔Pre-rush
On arrival- at the start of your shift
Just before you leave - at the end of your shift
Post rush
List 10 of the 21 Criticals for Food Safety: -Correct Answer ✔no hot water
no electricity
cross contamination
spoiled foods
pest infestation
no sanatizer
no drinking water
no hand soap available
no working toilet
sick team member
thermometers not calibrated
unapproved ingredients
foods not cooked to temp
True or False: if we are very busy, we DO NOT have to answer the phone -Correct
Answer ✔FALSE, we must answer the phone
Where must the inside pest traps (tincats) with the hole be placed? -Correct Answer
✔Hole against the wall so rodent runs along the wall in trap
How should a Quesadilla be cut? -Correct Answer ✔Cut thru using the rock and roll
method
Can combo's be rang up as part of employee meal? -Correct Answer ✔No, combo's are
already discounted and include a drink which is free for employees
What should a two part close consist of? -Correct Answer ✔Thank you, have a great
day! or Thank you, see you tomorrow! Something with Thank you
plus a nice phrase
What is a good greeting?
A. Hi, how are you?
B. Order when you are ready
C. Welcome to TB. Order when ready
Taco Bell Shift Lead
Taco Bell Shift Lead Exam Questions
and Answers 2025
What items must be rung up as part of the employee? mark all that apply
A. OrangeJuice/ Milk
B. Ice tea
C. Coffee
D. Soda
E. Mistakes from line
F. Combos
G. Hot Sauce
H. Freezes -Correct Answer ✔A. OrangeJuice/ Milk
C. Coffee
E. Mistakes from line
H. Freezes
who do you contact if the register or credit card machine goes down?
A. Copesan
B. SOS-TACO
C. Area Coach
D. Another Store -Correct Answer ✔B. SOS-TACO
who do you contact if you have a pest or rodent issue? mark all that apply
A. Copesan
B. Area Coach
C. GM
D. Todd -Correct Answer ✔A. Copesan
B. Area Coach
C. GM
Who counts the cash drawer at the end of their shift before the cashier leaves?
A. Cashier
B. MIC
C. Cashier& MIC
D. GM or AM -Correct Answer ✔C. Cashier& MIC
true or false. employees can make their own employee meal -Correct Answer ✔false
how many pest traps do you need outside minimum and placed where? -Correct
Answer ✔3, 1 by the dumpster 2 by the building's landscaping
Who can make change for $50 and 100 bills and where do we check if counterfeit? -
Correct Answer ✔MIC & Cash Safe
Taco Bell Shift Lead
,Taco Bell Shift Lead
When can you use the back door? -Correct Answer ✔Only when it is daylight outside
and only to take out trash/cardboard or accept deliveries. Back door cannot be used as
employee entrance or exit!
What is the safe way for the closing team to leave at the end of their shift? -Correct
Answer ✔First person goes to their car and drives to a safe place to watch the last
person exit. Then when the last person safely exits then they both can go home. If not
safe; first person calls 911
What does a "Go To" phrase start with?
A. I hear you
I will fix it for you
B. Ok, I'm listening
What do you need
C. I understand
I'd like to help by
D. So this happened
I can do this for you -Correct Answer ✔C. I understand I'd like to help by
Where is the only place employees can smoke and vape on the premises? -Correct
Answer ✔out of customer view
Why is it good to do the right things when no one is watching? -Correct Answer ✔Then
when CORE shows up you will do the right things from muscle memory. No need to
stress about it! Shows integrity and is a good role model for your team.
total weight: taco -Correct Answer ✔2.9
total weight: soft taco -Correct Answer ✔3.4
total weight: doritos locos taco -Correct Answer ✔3
total weight: bean burrito -Correct Answer ✔6.8
total weight: chicken quesadilla -Correct Answer ✔6.6
total weight: nacho bell grande -Correct Answer ✔11.3
total weight: chalupa supreme -Correct Answer ✔5.4
total weight: burrito supreme -Correct Answer ✔8.4
total weight: beefy 5 layer -Correct Answer ✔8.1
Taco Bell Shift Lead
, Taco Bell Shift Lead
total weight: crunchwrap supreme -Correct Answer ✔9.3
total weight: cheesy roll up -Correct Answer ✔2.1
When are the minimum 4 times you must assess shift touchpoints? -Correct Answer
✔Pre-rush
On arrival- at the start of your shift
Just before you leave - at the end of your shift
Post rush
List 10 of the 21 Criticals for Food Safety: -Correct Answer ✔no hot water
no electricity
cross contamination
spoiled foods
pest infestation
no sanatizer
no drinking water
no hand soap available
no working toilet
sick team member
thermometers not calibrated
unapproved ingredients
foods not cooked to temp
True or False: if we are very busy, we DO NOT have to answer the phone -Correct
Answer ✔FALSE, we must answer the phone
Where must the inside pest traps (tincats) with the hole be placed? -Correct Answer
✔Hole against the wall so rodent runs along the wall in trap
How should a Quesadilla be cut? -Correct Answer ✔Cut thru using the rock and roll
method
Can combo's be rang up as part of employee meal? -Correct Answer ✔No, combo's are
already discounted and include a drink which is free for employees
What should a two part close consist of? -Correct Answer ✔Thank you, have a great
day! or Thank you, see you tomorrow! Something with Thank you
plus a nice phrase
What is a good greeting?
A. Hi, how are you?
B. Order when you are ready
C. Welcome to TB. Order when ready
Taco Bell Shift Lead
