Rad Exam 5 Questions and Answers
1) Each of the following plays a role in gaining patient confidence and cooperation except one. Which
one is the exception?
A) Appearance
B) Anxiety
C) Attitude
D) Communication - Answer-B) Anxiety
2) Which of these statements regarding patient relations is false?
A) Respectfulness and courtesy are examples of interpersonal skills.
B) The radiographer's attitude toward his or her own technical ability is conveyed to the patient.
C) If a patient has concerns regarding x-ray exposure, the radiographer should tell the patient not to
worry, everything will be okay.
D) If the radiographer feels the procedure is unnecessary or uncomfortable, these feelings will be
conveyed to the patient. - Answer-C) If a patient has concerns regarding x-ray exposure, the
radiographer should tell the patient not to worry, everything will be okay.
3) Which of the following statements regarding interpersonal skills is best?
A) The radiographer should praise the patient for his or her assistance with the procedure.
B) Acknowledge mistakes with an easygoing "Oops," indicating that it is not serious.
C) It is natural to show frustration with a patient who is having difficulty managing the procedure.
,D) If a patient is feeling discomfort, tell him or her to hang on and be patient. - Answer-A) The
radiographer should praise the patient for his or her assistance with the procedure.
4) Each of the following statements regarding communication is correct except one. Which one is the
exception?
A) Patient questions must be answered honestly to develop trust.
B) Communication is the process by which information is exchanged between two or more people.
C) Establish how you will communicate with the patient prior to putting on the mask required for
radiographic procedures.
D) In an uncomfortable discussion, avoid eye contact with the patient. - Answer-D) In an uncomfortable
discussion, avoid eye contact with the patient.
5) Each of the following statements regarding effective nonverbal communication is correct except one.
Which one is the exception?
A) Nonverbal communication is not very believable.
B) A nod of the head indicates "yes" or agreement.
C) A smile by the radiographer can help to relax the patient and reduce apprehension.
D) Facial expressions strongly convey the attitude of the radiographer. - Answer-A) Nonverbal
communication is not very believable.
6) Which of these statements is false?
A) A panoramic radiograph records all maxillary and mandibular teeth and surrounding bone.
B) Adults generally need x-rays more often than children.
C) X-ray exams should be individualized for each patient.
D) Radiographs may aid in the evaluation of periodontal diseases. - Answer-B) Adults generally need x-
rays more often than children.
7) Which of the following is the best response to the patient inquiry, "Why do I need so many different
types of radiographs?"
, A) Some radiographs image tooth crowns while others record the entire tooth down to the root.
B) Children may need more frequent exposure compared with adults.
C) Exposure to radiation can damage body tissues and cells.
D) Adults with extensive dental work may need more frequent radiographs. - Answer-A) Some
radiographs image tooth crowns while others record the entire tooth down to the root.
8) Which of the following is the ability to share in another's emotions or feelings?
A) Professionalism
B) Chairside manner
C) Empathy
D) Active listening - Answer-C) Empathy
9) What is the first step to open communication and meaningful patient education?
A) Ask the dentist to respond to the concern.
B) Identify with a patient's concerns.
C) Dismiss concerns to avoid patient anxiety.
D) Change the subject to something more positive. - Answer-B) Identify with a patient's concerns.
10) Each of the following is a safety protocol standard except one. Which one is the exception?
A) Inspections
B) Calibrations
C) Trained and educated radiographers
D) Active listening - Answer-D) Active listening
11) Which of the following statements would be acceptable communication with a patient?
A) "We need to retake your radiographs because the films got stuck in the processor again."
1) Each of the following plays a role in gaining patient confidence and cooperation except one. Which
one is the exception?
A) Appearance
B) Anxiety
C) Attitude
D) Communication - Answer-B) Anxiety
2) Which of these statements regarding patient relations is false?
A) Respectfulness and courtesy are examples of interpersonal skills.
B) The radiographer's attitude toward his or her own technical ability is conveyed to the patient.
C) If a patient has concerns regarding x-ray exposure, the radiographer should tell the patient not to
worry, everything will be okay.
D) If the radiographer feels the procedure is unnecessary or uncomfortable, these feelings will be
conveyed to the patient. - Answer-C) If a patient has concerns regarding x-ray exposure, the
radiographer should tell the patient not to worry, everything will be okay.
3) Which of the following statements regarding interpersonal skills is best?
A) The radiographer should praise the patient for his or her assistance with the procedure.
B) Acknowledge mistakes with an easygoing "Oops," indicating that it is not serious.
C) It is natural to show frustration with a patient who is having difficulty managing the procedure.
,D) If a patient is feeling discomfort, tell him or her to hang on and be patient. - Answer-A) The
radiographer should praise the patient for his or her assistance with the procedure.
4) Each of the following statements regarding communication is correct except one. Which one is the
exception?
A) Patient questions must be answered honestly to develop trust.
B) Communication is the process by which information is exchanged between two or more people.
C) Establish how you will communicate with the patient prior to putting on the mask required for
radiographic procedures.
D) In an uncomfortable discussion, avoid eye contact with the patient. - Answer-D) In an uncomfortable
discussion, avoid eye contact with the patient.
5) Each of the following statements regarding effective nonverbal communication is correct except one.
Which one is the exception?
A) Nonverbal communication is not very believable.
B) A nod of the head indicates "yes" or agreement.
C) A smile by the radiographer can help to relax the patient and reduce apprehension.
D) Facial expressions strongly convey the attitude of the radiographer. - Answer-A) Nonverbal
communication is not very believable.
6) Which of these statements is false?
A) A panoramic radiograph records all maxillary and mandibular teeth and surrounding bone.
B) Adults generally need x-rays more often than children.
C) X-ray exams should be individualized for each patient.
D) Radiographs may aid in the evaluation of periodontal diseases. - Answer-B) Adults generally need x-
rays more often than children.
7) Which of the following is the best response to the patient inquiry, "Why do I need so many different
types of radiographs?"
, A) Some radiographs image tooth crowns while others record the entire tooth down to the root.
B) Children may need more frequent exposure compared with adults.
C) Exposure to radiation can damage body tissues and cells.
D) Adults with extensive dental work may need more frequent radiographs. - Answer-A) Some
radiographs image tooth crowns while others record the entire tooth down to the root.
8) Which of the following is the ability to share in another's emotions or feelings?
A) Professionalism
B) Chairside manner
C) Empathy
D) Active listening - Answer-C) Empathy
9) What is the first step to open communication and meaningful patient education?
A) Ask the dentist to respond to the concern.
B) Identify with a patient's concerns.
C) Dismiss concerns to avoid patient anxiety.
D) Change the subject to something more positive. - Answer-B) Identify with a patient's concerns.
10) Each of the following is a safety protocol standard except one. Which one is the exception?
A) Inspections
B) Calibrations
C) Trained and educated radiographers
D) Active listening - Answer-D) Active listening
11) Which of the following statements would be acceptable communication with a patient?
A) "We need to retake your radiographs because the films got stuck in the processor again."
