OPMA 3306 | Exam 1 | Chapters 2, 3, 11
questions & correct answers
The operations and supply chain strategy is a part of the - correct answer
✔✔Planning process
The feature that actually differentiates one product from the other candidates and
is purchased is known as the? - correct answer ✔✔Order winner
True or false: Operations effectiveness is related directly to the costs of doing
business. - correct answer ✔✔True
Activity-system maps are useful for?
Identifying s____ t____
Understanding the fit between s____ a____ and c____ s____ - correct answer
✔✔strategic themes
system activities
company strategy
Which of the following competitive dimensions relates to environmental impact?
Delivery Reliability
Other Product-Specific Criteria
,Cost
New-Product Introduction Speed - correct answer ✔✔Other Product-Specific
Criteria
Supply chain disruptions are u_____ and u_____ - correct answer ✔✔unplanned
unanticipated
Which term defines when activities are incompatible so that more of one thing
necessitates less of another activity? - correct answer ✔✔Trade-off
What tool involves assessing the probability or relative frequency of an event
against the aggregate severity of the loss? - correct answer ✔✔Risk mapping
Straddling is defined as adding n____ f____, s____, or t____ to existing products
to match a c____. - correct answer ✔✔new features
services
technologies
competitor
When you want to express the ratio of all outputs to all inputs, you should use a
________ productivity measure. - correct answer ✔✔total factor
Order winners and qualifiers represent a link between operations and what other
business function? - correct answer ✔✔Marketing
,A tool that shows how a company's strategy is delivered through a set of tailored
activities is called a(n) - correct answer ✔✔activity-system maps.
True or false: An operations strategy must consider the risk throughout the supply
chain. - correct answer ✔✔True
Place the steps in the risk management process into the proper order in which
they can be applied to situations where risk disruptions are possible.
Identify the sources of p____ d____
Assess the p____ i____ of the risk
Develop plans to m____ the risk - correct answer ✔✔potential disruption
potential impact
mitigate
Place the steps in the risk management process into the proper order in which
they can be applied to situations where risk disruptions are possible. BABY
VERSION - correct answer ✔✔Identify
Assess
Develop
Productivity is a relative measure, and must be compared to something else
meaningful to be effective. What are the three ways of measuring productivity?
P______ p______ measure, m______ p______ measure, and t______ f______
measure of productivity. - correct answer ✔✔partial productivity
, multifactor productivity
total factor
Shareholders are those individuals or companies that legally own one or more
s____ of s____ in a company - correct answer ✔✔shares
stock
Which dimension of the triple bottom line seeks to benefit its employees, the
local community, and other entities that are impacted by the firm's existence? -
correct answer ✔✔Social
True or false: An operations and supply chain strategy is independent of the
corporate strategy. - correct answer ✔✔False
All of the following are competitive dimensions that help to form a firm's
competitive position except
flexibility.
cost.
retail store.
delivery speed. - correct answer ✔✔retail store
True or false: A firm can excel simultaneously on all competitive dimensions. -
correct answer ✔✔False
questions & correct answers
The operations and supply chain strategy is a part of the - correct answer
✔✔Planning process
The feature that actually differentiates one product from the other candidates and
is purchased is known as the? - correct answer ✔✔Order winner
True or false: Operations effectiveness is related directly to the costs of doing
business. - correct answer ✔✔True
Activity-system maps are useful for?
Identifying s____ t____
Understanding the fit between s____ a____ and c____ s____ - correct answer
✔✔strategic themes
system activities
company strategy
Which of the following competitive dimensions relates to environmental impact?
Delivery Reliability
Other Product-Specific Criteria
,Cost
New-Product Introduction Speed - correct answer ✔✔Other Product-Specific
Criteria
Supply chain disruptions are u_____ and u_____ - correct answer ✔✔unplanned
unanticipated
Which term defines when activities are incompatible so that more of one thing
necessitates less of another activity? - correct answer ✔✔Trade-off
What tool involves assessing the probability or relative frequency of an event
against the aggregate severity of the loss? - correct answer ✔✔Risk mapping
Straddling is defined as adding n____ f____, s____, or t____ to existing products
to match a c____. - correct answer ✔✔new features
services
technologies
competitor
When you want to express the ratio of all outputs to all inputs, you should use a
________ productivity measure. - correct answer ✔✔total factor
Order winners and qualifiers represent a link between operations and what other
business function? - correct answer ✔✔Marketing
,A tool that shows how a company's strategy is delivered through a set of tailored
activities is called a(n) - correct answer ✔✔activity-system maps.
True or false: An operations strategy must consider the risk throughout the supply
chain. - correct answer ✔✔True
Place the steps in the risk management process into the proper order in which
they can be applied to situations where risk disruptions are possible.
Identify the sources of p____ d____
Assess the p____ i____ of the risk
Develop plans to m____ the risk - correct answer ✔✔potential disruption
potential impact
mitigate
Place the steps in the risk management process into the proper order in which
they can be applied to situations where risk disruptions are possible. BABY
VERSION - correct answer ✔✔Identify
Assess
Develop
Productivity is a relative measure, and must be compared to something else
meaningful to be effective. What are the three ways of measuring productivity?
P______ p______ measure, m______ p______ measure, and t______ f______
measure of productivity. - correct answer ✔✔partial productivity
, multifactor productivity
total factor
Shareholders are those individuals or companies that legally own one or more
s____ of s____ in a company - correct answer ✔✔shares
stock
Which dimension of the triple bottom line seeks to benefit its employees, the
local community, and other entities that are impacted by the firm's existence? -
correct answer ✔✔Social
True or false: An operations and supply chain strategy is independent of the
corporate strategy. - correct answer ✔✔False
All of the following are competitive dimensions that help to form a firm's
competitive position except
flexibility.
cost.
retail store.
delivery speed. - correct answer ✔✔retail store
True or false: A firm can excel simultaneously on all competitive dimensions. -
correct answer ✔✔False
