ACTUAL Exam Questions and CORRECT
Answers
what is phlebotomy? - CORRECT ANSWER - drawing or removing blood from the
circulatory system for analysis and diagnosis
What can you call capillary draw? - CORRECT ANSWER - finger stick or dermal
puncture
What are the duties of a phlebotomist? - CORRECT ANSWER - 1. assemble equipment 2.
verifies and records the patient's identity 3. conducts patient interviews 4. takes vital signs 5.
screens donors
Patients have the ability to refuse medical treatment at any time: T or F - CORRECT
ANSWER - True
What does HIPPA stand for? - CORRECT ANSWER - Health Insurance Portability and
Accountability Act
What is PHI and give examples of such. - CORRECT ANSWER - Protected health
information; treatments, test results, medications, procedures, appointment times and dates
What percent of communication is nonverbal? - CORRECT ANSWER - 80%
What is the TJC and it's purpose? - CORRECT ANSWER - The joint commision (founded
in 1951) to look out for patients and establish standards and practices of operation
What is CLSI? - CORRECT ANSWER - Clinical and Laboratory Standards Institute is
non-profit to develop standards taken directly from the fields they oversee
, How many types of consent are there? - CORRECT ANSWER -5
What is infromed consent - CORRECT ANSWER - voluntary permission after receiving
information
What is expressed consent? - CORRECT ANSWER - permission given verbally or in
writing
What is implied consent? - CORRECT ANSWER - permit procedure without verbal or
written consent, but instead patient holding out arm or going to emergency room
What is HIV Testing Consent? - CORRECT ANSWER - special permission needed to
administer a test that detects HIV
What is parental consent for minors? - CORRECT ANSWER - A parent or legal guardian
must permit procedures administered to underage patients.
What is the mistake most phlebotomists make? - CORRECT ANSWER - failing to verify
the DOB
What ways can you verify patient information? - CORRECT ANSWER - by their
wristband or by having them state/spell their full name and DOB
DO NOT HIDE MISTAKES instead... - CORRECT ANSWER - report the incident
immediately
What is OSHA? - CORRECT ANSWER - Occupational Safety and Health Administration;
mandates regulations across every workspace from office furniture to bloodwork in a lab