, ,
lOMoAR ,, ,
cPSD| 14447089
,
,
,
,
,
,
Exam
,
Test Bank For Psychiatric Nursing 7th Editio
, , , , ,, , n ,
,
Contemporary Practice by Mary Ann Boyd
,
, , , , ,
,
,
Exam
,
Test,Bank,For,Psychiatric,Nursing,7th,Edition,Contemporary,Practice,by,
,
Mary,Ann,Boy d
,
,
,
,
,
,
,,,
,
. ,
,, ,
lOMoAR ,, ,
cPSD| 14447089
,
Yoder-Wise:,Leading,and,Managing,in,Nursing,,7th,Edition,
,
,
MULTIPLE,CHOICE,
,
1.,A,nurse,manager,of,a,20-
bed,medical,unit,finds,that,80%,of,the,patients,are,older,adults.,She,is,asked,to,assess,and,adapt,t
he,unit,to,better,meet,the,unique,needs,of,the,older,adult,patient.,Using,complexity,principles,,w
hat,would,be,the,best,approach,to,take,for,implementation,of,this,change?,
a. Leverage,the,hierarchical,management,position,to,get,unit,staff,involved,in,assessment,and,
planning.,
b. Engage,involved,staff,at,all,levels,in,the,decision-making,process.,
c. Focus,the,assessment,on,the,unit,and,omit,the,hospital,and,community,environment.,
d. Hire,a,geriatric,specialist,to,oversee,and,control,the,project.,
,
,
ANS:,B,
Complexity,theory,suggests,that,systems,interact,and,adapt,and,that,decision,making,occurs
throughout,the,systems,,as,opposed,to,being,held,in,a,hierarchy.,In,complexity,theory,,every
voice,counts,,and,therefore,,all,levels,of,staff,would,be,involved,in,decision,making. ,
,
TOP:,AONE,competency:,Communication,and,Relationship-Building,
,
2. A,unit,manager,of,a,25-
bed,medical/surgical,area,receives,a,phone,call,from,a,nurse,who,has,called,in,sick,five
,times,in,the,past,month.,He,tells,the,manager,that,he,very,much,wants,to,
,come,to,work,when,scheduled,but,must,often,care,for,his,wife,,who,is,undergoing,treatment,
,
for,breast,cancer.,According,to,Maslow’s,need,hierarchy,theory,,what,would,be,the,best,
,
NURSINGTB.COM,approach,to,satisfying,the,needs,of,this,nurse,,other,staff,,and,
,patients?,
,
a. Line,up,agency,nurses,who,can,be,called,in,to,work,on,short,notice.,
b. Place,the,nurse,on,unpaid,leave,for,the,remainder,of,his,wife’s,treatment.,
c. Sympathize,with,the,nurse’s,dilemma,and,let,the,charge,nurse,know,that,this,nurs
e,may,be,calling,in,frequently,in,the,future.,
d. Work,with,the,nurse,,staffing,office,,and,other,nurses,to,arrange,his,scheduled,da
ys,off,around,his,wife’s,treatments.,
,
,
,
,
,
,
,
,
,
,
,
ANS:,D,
, ,
lOMoAR ,, ,
cPSD| 14447089
Leading,and,Managing,in,Nursing,7th,Edition,Yoder-Wise,Test,Bank,
Placing,the,nurse,on,unpaid,leave,may,threaten,the,nurse’s,capacity,to,meet,physiologic,needs,a
nd,demotivate,the,nurse.,Unsatisfactory,coverage,of,shifts,on,short,notice,could,affect,patient,ca
re,and,threaten,the,needs,of,staff,to,feel,competent.,Arranging,the,schedule,around,the,wife’s,ne
eds,meets,the,needs,of,the,staff,and,of,patients,while,satisfying,the,nurse’s,need,for,affiliation.,
,
TOP:,AONE,competency:,Communication,and,Relationship-Building,
,
3. A,grievance,brought,by,a,staff,nurse,against,the,unit,manager,requires,mediation.,At,th
e,first,mediation,session,,the,staff,nurse,repeatedly,calls,the,unit,manager’s,actions,unf
air,,and,the,unit,manager,continues,to,reiterate,the,reasons,for,the,actions.,What,would,
be,the,best,course,of,action,at,this,time?,
a. Send,the,two,disputants,away,to,reach,their,own,resolution.,
b. Involve,another,staff,nurse,in,the,discussion,for,clarity,issues.,
c. Ask,each,party,to,examine,their,own,motives,and,issues,in,the,conflict.,
d. Continue,to,listen,as,the,parties,repeat,their,thoughts,and,feelings,about,the,confli
ct.,
,
,
ANS:,C,
For,resolution,of,conflict,,one,should,address,the,interests,and,involvement,of,participants,in,the
,conflict,by,examining,the,real,issues,of,all,parties.,
,
TOP:,AONE,competency:,Communication,and,Relationship-Building,
,
4. At,a,second,negotiation,session,,the,unit,manager,and,staff,nurse,are,unable,to,reach,a,r
esolution.,What,is,the,appropriate,next,step?,
a. Arrange,another,meeting,in,a,week’s,time,so,as,to,allow,a,cooling-off,period.,
b. Elevate,the,next,negation,session,to,the,next,manager,,one,level,above.,
c. Insist,that,participants,continue,to,talk,until,a,resolution,has,been,reached.,
d. Back,the,unit,manager’s,actions,and,end,the,dispute.,
,
,
ANS:,B,
Part,of,leadership,is,understanding,conflict,resolution,and,ability,to,negotiate,and,manage,for,re
solution,of,issues,and,concerns.,This,situation,has,failed,a,second,negotiation,session,,elevation,
to,a,manager,with,additional,training,to,facilitate,conflict,resolution,is,important,at,this,point.,
,
TOP:,AONE,competency:,Communication,and,Relationship-Building,
,
5. The,manager,of,a,surgical,area,has,a,vision,for,the,future,that,requires,the,addition,of,R
N,assistants,or,unlicensed,persons,to,feed,,bathe,,and,ambulate,patients.,The,RNs,on,th
e,staff,
,
, lOMoAR ,, ,
cPSD| 14447089
Leading,and,Managing,in,Nursing,7th,Edition,Yoder-Wise,Test,Bank,
Stuvia.com,-,The,Marketplace,to,Buy,and,Sell,your,Study,Material,
have,always,practiced,in,a,primary,nursing-delivery,system,and,are,very,resistant,to,this,idea.,
What,would,be,the,best,initial,strategy,for,implementation,of,this,change?,
lOMoAR ,, ,
cPSD| 14447089
,
,
,
,
,
,
Exam
,
Test Bank For Psychiatric Nursing 7th Editio
, , , , ,, , n ,
,
Contemporary Practice by Mary Ann Boyd
,
, , , , ,
,
,
Exam
,
Test,Bank,For,Psychiatric,Nursing,7th,Edition,Contemporary,Practice,by,
,
Mary,Ann,Boy d
,
,
,
,
,
,
,,,
,
. ,
,, ,
lOMoAR ,, ,
cPSD| 14447089
,
Yoder-Wise:,Leading,and,Managing,in,Nursing,,7th,Edition,
,
,
MULTIPLE,CHOICE,
,
1.,A,nurse,manager,of,a,20-
bed,medical,unit,finds,that,80%,of,the,patients,are,older,adults.,She,is,asked,to,assess,and,adapt,t
he,unit,to,better,meet,the,unique,needs,of,the,older,adult,patient.,Using,complexity,principles,,w
hat,would,be,the,best,approach,to,take,for,implementation,of,this,change?,
a. Leverage,the,hierarchical,management,position,to,get,unit,staff,involved,in,assessment,and,
planning.,
b. Engage,involved,staff,at,all,levels,in,the,decision-making,process.,
c. Focus,the,assessment,on,the,unit,and,omit,the,hospital,and,community,environment.,
d. Hire,a,geriatric,specialist,to,oversee,and,control,the,project.,
,
,
ANS:,B,
Complexity,theory,suggests,that,systems,interact,and,adapt,and,that,decision,making,occurs
throughout,the,systems,,as,opposed,to,being,held,in,a,hierarchy.,In,complexity,theory,,every
voice,counts,,and,therefore,,all,levels,of,staff,would,be,involved,in,decision,making. ,
,
TOP:,AONE,competency:,Communication,and,Relationship-Building,
,
2. A,unit,manager,of,a,25-
bed,medical/surgical,area,receives,a,phone,call,from,a,nurse,who,has,called,in,sick,five
,times,in,the,past,month.,He,tells,the,manager,that,he,very,much,wants,to,
,come,to,work,when,scheduled,but,must,often,care,for,his,wife,,who,is,undergoing,treatment,
,
for,breast,cancer.,According,to,Maslow’s,need,hierarchy,theory,,what,would,be,the,best,
,
NURSINGTB.COM,approach,to,satisfying,the,needs,of,this,nurse,,other,staff,,and,
,patients?,
,
a. Line,up,agency,nurses,who,can,be,called,in,to,work,on,short,notice.,
b. Place,the,nurse,on,unpaid,leave,for,the,remainder,of,his,wife’s,treatment.,
c. Sympathize,with,the,nurse’s,dilemma,and,let,the,charge,nurse,know,that,this,nurs
e,may,be,calling,in,frequently,in,the,future.,
d. Work,with,the,nurse,,staffing,office,,and,other,nurses,to,arrange,his,scheduled,da
ys,off,around,his,wife’s,treatments.,
,
,
,
,
,
,
,
,
,
,
,
ANS:,D,
, ,
lOMoAR ,, ,
cPSD| 14447089
Leading,and,Managing,in,Nursing,7th,Edition,Yoder-Wise,Test,Bank,
Placing,the,nurse,on,unpaid,leave,may,threaten,the,nurse’s,capacity,to,meet,physiologic,needs,a
nd,demotivate,the,nurse.,Unsatisfactory,coverage,of,shifts,on,short,notice,could,affect,patient,ca
re,and,threaten,the,needs,of,staff,to,feel,competent.,Arranging,the,schedule,around,the,wife’s,ne
eds,meets,the,needs,of,the,staff,and,of,patients,while,satisfying,the,nurse’s,need,for,affiliation.,
,
TOP:,AONE,competency:,Communication,and,Relationship-Building,
,
3. A,grievance,brought,by,a,staff,nurse,against,the,unit,manager,requires,mediation.,At,th
e,first,mediation,session,,the,staff,nurse,repeatedly,calls,the,unit,manager’s,actions,unf
air,,and,the,unit,manager,continues,to,reiterate,the,reasons,for,the,actions.,What,would,
be,the,best,course,of,action,at,this,time?,
a. Send,the,two,disputants,away,to,reach,their,own,resolution.,
b. Involve,another,staff,nurse,in,the,discussion,for,clarity,issues.,
c. Ask,each,party,to,examine,their,own,motives,and,issues,in,the,conflict.,
d. Continue,to,listen,as,the,parties,repeat,their,thoughts,and,feelings,about,the,confli
ct.,
,
,
ANS:,C,
For,resolution,of,conflict,,one,should,address,the,interests,and,involvement,of,participants,in,the
,conflict,by,examining,the,real,issues,of,all,parties.,
,
TOP:,AONE,competency:,Communication,and,Relationship-Building,
,
4. At,a,second,negotiation,session,,the,unit,manager,and,staff,nurse,are,unable,to,reach,a,r
esolution.,What,is,the,appropriate,next,step?,
a. Arrange,another,meeting,in,a,week’s,time,so,as,to,allow,a,cooling-off,period.,
b. Elevate,the,next,negation,session,to,the,next,manager,,one,level,above.,
c. Insist,that,participants,continue,to,talk,until,a,resolution,has,been,reached.,
d. Back,the,unit,manager’s,actions,and,end,the,dispute.,
,
,
ANS:,B,
Part,of,leadership,is,understanding,conflict,resolution,and,ability,to,negotiate,and,manage,for,re
solution,of,issues,and,concerns.,This,situation,has,failed,a,second,negotiation,session,,elevation,
to,a,manager,with,additional,training,to,facilitate,conflict,resolution,is,important,at,this,point.,
,
TOP:,AONE,competency:,Communication,and,Relationship-Building,
,
5. The,manager,of,a,surgical,area,has,a,vision,for,the,future,that,requires,the,addition,of,R
N,assistants,or,unlicensed,persons,to,feed,,bathe,,and,ambulate,patients.,The,RNs,on,th
e,staff,
,
, lOMoAR ,, ,
cPSD| 14447089
Leading,and,Managing,in,Nursing,7th,Edition,Yoder-Wise,Test,Bank,
Stuvia.com,-,The,Marketplace,to,Buy,and,Sell,your,Study,Material,
have,always,practiced,in,a,primary,nursing-delivery,system,and,are,very,resistant,to,this,idea.,
What,would,be,the,best,initial,strategy,for,implementation,of,this,change?,