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_____ is the overall set of expectations held by an individual with respect to what he or she will
contribute to an organization and what the organization will provide in return.
a. Psychological contract
b. Negative emotionality
c. Self-efficacy
d. Locus of control ANS a. Psychological contract
Which of the following is true of contributions?
a. They are not included in a psychological contract.
b. They are what an organization provides to an individual.
c. They include job security and recognition.
d. They presumably satisfy various needs and requirements of an organization. ANS d. They
presumably satisfy various needs and requirements of an organization.
Which of the following is an example of an inducement?
a. Loyalty
b. Ability
c. Skill
d. Status ANS d. Status
_____ is the relatively permanent set of psychological and behavioral attributes that distinguish one
person from another.
a. Image diversity
b. Personality
c. A psychological contract
d. A collective mosaic ANS b. Personality
,Which of the following is true of agreeableness?
a. It is the number of things a person can effectively work on at one time.
b. It allows people to have broad interests and to be curious, imaginative, and creative.
c. It is the extent to which a person is poised, calm, resilient, and secure.
d. It causes some people to be gentle, cooperative, and good-natured in their dealings with others.
ANS d. It causes some people to be gentle, cooperative, and good-natured in their dealings with
others.
Scott is an organized, responsible, and self-disciplined employee. He is able to work on multiple
projects at a time and submit them error-free within deadlines. Based on this information and
according to the "Big Five" personality traits, it can be said that Scott has high levels of _____.
a. emotionality
b. conscientiousness
c. extraversion
d. agreeableness ANS b. conscientiousness
_____ are complexes of beliefs and feelings that people have about specific ideas, situations, or other
people.
a. Attitudes
b. Inducements
c. Perceptions
d. Individual differences ANS a. Attitudes
The conflict individuals experience among their own attitudes is called _____.
a. risk propensity
b. conscientiousness
c. cognitive dissonance
d. self-efficacy ANS c. cognitive dissonance
High levels of job satisfaction:
,a. lead to high levels of performance.
b. are more common in Japan than in the United States.
c. lead to more positive contributions.
d. are not influenced by personal factors. ANS c. lead to more positive contributions.
Ralph is an employee at an e-retail company. When he was still new in the company, he came to
work late on a regular basis and showed a lot of negligence in his work. As a result, his manager
developed a very poor impression of him. Months later, even as Ralph's work showed improvement,
his manager continued to overlook his efforts. This is due to _____.
a. selective perception
b. stereotyping
c. negative emotionality
d. cognitive dissonance ANS a. selective perception
_____ is the process of categorizing or labeling people on the basis of a single attribute.
a. Prototyping
b. Stereotyping
c. Specifying
d. Detailing ANS b. Stereotyping
The process of observing behavior and assigning causes to it is known as _____.
a. attribution
b. categorization
c. stereotyping
d. identification ANS a. attribution
_____ is an individual's response to a strong stimulus.
a. Dissonance
b. Machiavellianism
c. Stress
, d. Attribution ANS c. Stress
Which of the following is the cycle of the stress process?
a. General Adaptation Syndrome
b. Selective perception
c. Stressor Adaptive Syndrome
d. Negative affectivity ANS a. General Adaptation Syndrome
In stage 2 of the General Adaptive Syndrome, a person:
a. panics due to a stressor.
b. ignores a stressor.
c. resists the effects of a stressor.
d. encounters a stressor. ANS c. resists the effects of a stressor.
The traits shared by most creative people:
a. are openness and an attraction to complexity.
b. are stress and dependency.
c. are positive affectivity and dependency.
d. are negative emotionality and an attraction to complexity. ANS a. are openness and an
attraction to complexity.
_____ is a skill that allows people to see similarities among situations, phenomena, or events.
a. Divergent thinking
b. Convergent thinking
c. Vertical thinking
d. Cross-functional thinking ANS b. Convergent thinking
In the creative process, _____ represents a coming together of all the scattered thoughts and ideas
that were maturing during incubation.