Creating Value in a Dynamic Business
Environment, 13th Edition by Hilton
,Chapter 1: The Changing Role of Managerial Accounting in a Dynamic Business EnvironmentCh
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apter 2: Basic Cost Management Concepts
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Chapter 3: Product Costing and Cost Accumulation in a Batch Production EnvironmentChapter 4
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: Process Costing and Hybrid Product-Costing Systems
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Chapter 5: Activity-Based Costing and Management
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Chapter 6: Activity Analysis, Cost Behavior, and Cost EstimationC
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hapter 7: Cost-Volume-Profit Analysis
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Chapter 8: Variable Costing and the Measurement of ESG and Quality CostsChapter
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9: Financial Planning and Analysis: The Master Budget
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Chapter 10: Standard Costing and Analysis of Direct Costs
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Chapter 11: Flexible Budgeting and the Management of Overhead and Support Activity CostsCha
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pter 12: Responsibility Accounting and the Balanced Scorecard
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Chapter 13: Investment Centers and Transfer Pricing Chapter
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14: Decision Making: Relevant Costs and Benefits
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Chapter 15: Target Costing and Cost Analysis for Pricing DecisionsC
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hapter 16: Capital Expenditure Decisions
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Chapter 17: Allocation of Support Activity Costs and Joint Costs
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Appendix I: The Sarbanes- cf cf cf
Oxley Act, Internal Controls, and Management AccountingAppendix II: Compound Interest and t
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he Concept of Present Value
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Appendix III: Inventory Management cf cf cf
,CHAPTER 1 cf
The Crucial Role of Managerial Accounting in a Dyn
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amic Business Environment cf cf
FOCUS ON ETHICS (Located before the Chapter Summary in the text.)
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The focus-on- cf
ethics inset for Chapter 1 is the IMA Statement of Ethical Professional Practice. Instructors can use this
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list of ethical principles and standards to lead a class discussion. The discussion can also rang
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e to consideration of how these standards may have been violated by accountants and manage
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rs involved in the various ethical scandals uncovered over the past several years. It is also useful t
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o discuss the pros and cons of the procedures that IMA suggests for its members when they believ
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e they know about ethical lapses in their organizations.
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ANSWERS TO REVIEW QUESTIONS cf cf cf
1-1 The explosion in e- cf c f c f
commerce will affect managers in significant ways. One effect will be a drastic reduction i
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n paper work. Millions of transactions between businesses are now being conducted ele
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ctronically with no hard- cf cf cf
copy documentation. Along withthis method of communicating for business transaction
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s comes the very significant issue of information security. Businesses need to find ways to
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protect confidential information in their own computers, in cloud computing data cent
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ers, and while moving across the internet, while at the same time sharing the informati
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on necessary to complete transactions. Another effect of e-
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commerce is the dramatically increased speed with which business transactions can be c
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onducted. In addition, there will be dramatic changes in the way managerial accounting pr
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ocedures are carried out, one example being cloud- cf cf cf cf cf cf cf
based budgeting, which is the enterprise- cf cf cf cf cf
wide and electroniccompletion of a company’s budgeting process using cloud-
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based software and data storage. cf cf cf cf
, 1-2 Plausible goals for the organizations listed are as follows:
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(a) Amazon.com: (1) To achieve and maintain profitability, and (2) to grow on- cf cf cf cf cf cf cf cf cf cf cf
line sales of their many products. Amazon is also famous (infamous) for wanting to hav
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e every product in the world on its site.
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(b) American Red Cross: (1) To raise funds from the general public sufficient to have reso cf cf cf cf cf cf cf cf cf cf cf cf cf cf
urces available to meet any disaster that may occur, and (2) to provide assistance to
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people who are victims of a disaster anywhere in the world on short notice.
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(c) General Motors: (1) To earn income sufficient to provide a good return on the inves
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tment of the company's stockholders, and (2) to provide the highest-
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quality product possible. cf cf
(d) Wal-
Mart: (1) To penetrate the retail market in virtually every location in the United States, and (2)
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to grow over time in terms of number of retail locations, total assets, and earnings. Also,
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to be competitive with Amazon in the e-retail space.
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(e) City of Seattle: (1) To maintain an urban environment as free of pollution as possibl
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e, and (2) to provide public safety, police, and fire protection to the city's citizens.
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(f) Hertz: (1) To be a recognizable household name associated with rental car services
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, and (2) to provide reliable and economical transportation services to the company's cust
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omers.
1-3 The four basic management activities are listed and defined as follows:
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(a) Decision making: Choosing among the available alternatives. c f c f c f c f c f c f
(b) Planning: Developing a detailed financial and operational description of c f c f c f c f c f c f c f c f cf
anticipated operations. cf
(c) Directing operations: Running the organization on a day-to-day basis. c f c f c f c f c f c f c f c f
(d) Controlling: Ensuring that the organization operates in the intended manner and c f c f c f c f c f c f c f c f c f c f cf
achieves its goals. cf cf