MGMT 309 Exam 2 Wesner Questions And Answers
Graded A+
Decision Making ANS -the cornerstone of planning
-the catalyst that drives the planning process
-underlies the formulation and implementation of all plans
Planning ANS -occurs within an environmental context
The Environmental Context (Planning) ANS The Organization's Mission
-Purpose
-Premises
-Values
-Directions
Strategic goals -> Strategic plans -> Tactical goals -> Tactical plans -> operational goals ->
Operational plans
Organizational Goals ANS -goals serve four important purposes:
-they proved guidance and a unified direction
-goal-setting affects other aspects of planning
~effective goal setting promotes god planning
~good planning facilitates future goal setting (following good set patterns)
-specific, measurable and moderately difficult goals can motivate employees (10 push ups ex;
knowing when you've reached your goal)
-goals provide an effective mechanism for evaluations and control
Kinds of Goals (Level) ANS -Goals are set for and by different levels
Mission Statement ANS -states an organization's fundamental purpose
,Strategic Goals ANS -is set by/for top management
-focus is on broad, general goals
Tactical Goals ANS -is set by/for middle managers
-focus is on actions necessary to achieve strategic goals
Operational Goals ANS -set by/for lower-level mangers
-focus is on short-term issues associated with tactical goals
Kind of Goals- Area ANS -Organizations set goals for different areas
-operations, marketing, finance, quality control, productivity, human resources
Kind of Goals- Time Frame ANS -Organizations set goals across different time frames
-long term, intermediate term and short term goals
Responsibilities for setting goals ANS - who sets goals? = all managers
-managers are responsible for setting goals that correspond to their level in the organization
Managing Multiple goals ANS -sometimes goals will conflict
-*optimizing*
Optimizing ANS -involves balancing and reconciling possible conflicts among goals
-how can we do things better, faster, smarter, etc.
Organizational Planning ANS -Kinds of plans
-Time frames for planning
-Who is responsible for planning
, -Contingency planning
Strategic Plan ANS -A general plan outlining decisions of resources allocation, priorities, and
action steps necessary to reach strategic goals
Tactical Plan ANS -A plan aimed at achieving tactical goals, developed to implement part of a
strategic plan
-tactical plans are battle as strategy is to war
Operational Plan ANS -Focuses on carrying out tactical plans to achieve operational goals
Time Frames for Planning ANS -Long range plans
-Intermediate plans
-Short range plans.
Long-Range Plan ANS -Covers many years, perhaps decades, commonly five years or more
Intermediate Plans ANS -Generally cover from one to five years
Short-Range Plan ANS -Covers a span of a year or less
Action Plan ANS -operationalizes any other plan
Reaction Plan ANS -Reacts to unforeseen events
Responsibilities for planning ANS -Chief Executive Officer
-Executive committee
-Line management
Graded A+
Decision Making ANS -the cornerstone of planning
-the catalyst that drives the planning process
-underlies the formulation and implementation of all plans
Planning ANS -occurs within an environmental context
The Environmental Context (Planning) ANS The Organization's Mission
-Purpose
-Premises
-Values
-Directions
Strategic goals -> Strategic plans -> Tactical goals -> Tactical plans -> operational goals ->
Operational plans
Organizational Goals ANS -goals serve four important purposes:
-they proved guidance and a unified direction
-goal-setting affects other aspects of planning
~effective goal setting promotes god planning
~good planning facilitates future goal setting (following good set patterns)
-specific, measurable and moderately difficult goals can motivate employees (10 push ups ex;
knowing when you've reached your goal)
-goals provide an effective mechanism for evaluations and control
Kinds of Goals (Level) ANS -Goals are set for and by different levels
Mission Statement ANS -states an organization's fundamental purpose
,Strategic Goals ANS -is set by/for top management
-focus is on broad, general goals
Tactical Goals ANS -is set by/for middle managers
-focus is on actions necessary to achieve strategic goals
Operational Goals ANS -set by/for lower-level mangers
-focus is on short-term issues associated with tactical goals
Kind of Goals- Area ANS -Organizations set goals for different areas
-operations, marketing, finance, quality control, productivity, human resources
Kind of Goals- Time Frame ANS -Organizations set goals across different time frames
-long term, intermediate term and short term goals
Responsibilities for setting goals ANS - who sets goals? = all managers
-managers are responsible for setting goals that correspond to their level in the organization
Managing Multiple goals ANS -sometimes goals will conflict
-*optimizing*
Optimizing ANS -involves balancing and reconciling possible conflicts among goals
-how can we do things better, faster, smarter, etc.
Organizational Planning ANS -Kinds of plans
-Time frames for planning
-Who is responsible for planning
, -Contingency planning
Strategic Plan ANS -A general plan outlining decisions of resources allocation, priorities, and
action steps necessary to reach strategic goals
Tactical Plan ANS -A plan aimed at achieving tactical goals, developed to implement part of a
strategic plan
-tactical plans are battle as strategy is to war
Operational Plan ANS -Focuses on carrying out tactical plans to achieve operational goals
Time Frames for Planning ANS -Long range plans
-Intermediate plans
-Short range plans.
Long-Range Plan ANS -Covers many years, perhaps decades, commonly five years or more
Intermediate Plans ANS -Generally cover from one to five years
Short-Range Plan ANS -Covers a span of a year or less
Action Plan ANS -operationalizes any other plan
Reaction Plan ANS -Reacts to unforeseen events
Responsibilities for planning ANS -Chief Executive Officer
-Executive committee
-Line management
