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Management ANS A set of activities (planning and decision making, organizing, leading, and
controlling) directed at an organizations resources (human, financial, physical and information) with
the aim of achieving organizational goals in "an efficient and effective manner"
Merger ANS come together
Acquisition ANS purchase another company
Classical management theory ANS made up of scientific management and administrative
management
Scientific Management ANS - Management began to search for ways to use existing labor more
efficiently
- Experts began to focus on ways to improve the performance of individual workers
Solidering ANS Employees deliberately working at a pace slower than their capabilities.
Frederick W. Taylor ANS -Played the dominant role
-observed soldering
-developed a 4 step method to overcome the problem
-Paid them differently
Frederick W. Taylor pay system ANS He implemented a piecework pay system. Rather than
paying all employees the same wage, he began increasing the pay of each worker who met and
exceeded the target level of output set out for the job.
Frederick W. Taylor's 4 step method ANS 1. Develop a science for each element of the job to
replace old rule of thumb methods
, 2. Scientifically select employees and then train them to do the job
3.Supervise employees to make sure they follow the described methods for performing their jobs
4.Continue to plan the work, but use workers to get the work done
Frederick W. Taylor cont. ANS - He caused major gains in efficiency for businesses
- Labor argued that secientific management was just a device to get more work from each employee
and to reduct the total number of workers needed by a firm.
Frank Gilbreth ANS -Industrial Engineer
-After studying brick-layering at work, he produced several procedures for doing the job more
efficiently
-Created an increase in output by about 200%
Lillian Gilbreth ANS -Helped shape the field of psychology
-Made contributions to the field of personal management
-Eliminated inefficiency
Henry Gantt ANS -Creator of the Gantt chart
-Scheduling work and can be generated for each worker or for an entire complex project
-Redefined Taylor's ideas about piecework pay systems
Harrington Emerson ANS -Management Consultant
-Appeared before the interstate commerce commission to testife about a rate increase requested by
the railroads
-As an expert, he asserted that the railroads could save $1 million a day by using scientific
management
Administrative Management ANS Focuses on managing the total organzation
Henri Fayol ANS -General and Industrial Management