MNGT 301 Exam 1 questions with
answers rated
Aleksei the IT manager feels that his employees lack the motivation to consistently meet department
goals. Aleksei and his supervisors need to adopt the _____________ viewpoint - correct answer
✔✔Behavioral
Luka who owns a small breakfast and salad bar has the reputation in the community as a tough manager.
Customers have heard Luka yell at his employees because he feels they are lazy. Luka is a _________
manager - correct answer ✔✔Theory X
The systems viewpoint sees organizations as entities made up of interrelated parts known as ____. -
correct answer ✔✔inputs, outputs, transformation processes, and feedback
Which theorist said, "there is no business without a customer" - correct answer ✔✔Peter Drucker
HCL in the article "inverting the pyramid" CEO Vanet Nyar was described as leading a radical
management makeover in the culture of his company HCL enterprise. What type of a company was HCL
enterprise - correct answer ✔✔An IT company that includes a 3.5 billion dollar service organization with
roots in business process outsourcing
Loreal Story according to the article loreal masters of multiculturalism loreal now - correct answer
✔✔130, half, a third
To gain a competitive edge this year, the upper management of a global IT company has decided to focus
on customer service, employee training, and continuous quality improvement. This approach is known
as - correct answer ✔✔Total quality management (TQM)
When a manager assesses a particular situation and decides what to do according to the individual and
environmental situation, the manager is utilizing the ____ viewpoint. - correct answer ✔✔Contingency
, Which forces are a part of the macroenvironment - correct answer ✔✔economic, technological,
sociocultural, demographic, political-legal, international
Which viewpoint emphasized the scientific study of work methods to improve the productivity of
individual workers - correct answer ✔✔Scientific management
Loreal Story - what potential advantages do multicultural managers provide or Loreal - correct answer
✔✔All of these
Which statement is NOT true of the BRICS countries - correct answer ✔✔The BRICS countries have
joined together to form a trading bloc
Pat, a manager at State University, is deciding how to set up a procedure for registering on-line that gives
students fair access to courses. Pat is engaged in the ________ approach. - correct answer ✔✔Justice
Based on chapter 4 video lecture with Dr. Kalu two factors that impact the rate of globalization are -
correct answer ✔✔Internet and trade agreements
Who is known as the father of scientific management - correct answer ✔✔Frederick Winslow Taylor
GORE and associates - according to the article "managing without a hierarchy" what inspired Wilbert
Gores vision of how WL gore and associates would be managed - correct answer ✔✔all of these
Based on Chapter 3 video lecture employees value leaders that - correct answer ✔✔Care about their
employees and develop meaningful connections with them
collectivist cultures include Asian and Arab countries - correct answer ✔✔High Context, Low Context
Morning star story - in the article "escaping the management tax" which of the following CEOs was
described as using the idea of spontaneous - correct answer ✔✔Indra Nooyl
answers rated
Aleksei the IT manager feels that his employees lack the motivation to consistently meet department
goals. Aleksei and his supervisors need to adopt the _____________ viewpoint - correct answer
✔✔Behavioral
Luka who owns a small breakfast and salad bar has the reputation in the community as a tough manager.
Customers have heard Luka yell at his employees because he feels they are lazy. Luka is a _________
manager - correct answer ✔✔Theory X
The systems viewpoint sees organizations as entities made up of interrelated parts known as ____. -
correct answer ✔✔inputs, outputs, transformation processes, and feedback
Which theorist said, "there is no business without a customer" - correct answer ✔✔Peter Drucker
HCL in the article "inverting the pyramid" CEO Vanet Nyar was described as leading a radical
management makeover in the culture of his company HCL enterprise. What type of a company was HCL
enterprise - correct answer ✔✔An IT company that includes a 3.5 billion dollar service organization with
roots in business process outsourcing
Loreal Story according to the article loreal masters of multiculturalism loreal now - correct answer
✔✔130, half, a third
To gain a competitive edge this year, the upper management of a global IT company has decided to focus
on customer service, employee training, and continuous quality improvement. This approach is known
as - correct answer ✔✔Total quality management (TQM)
When a manager assesses a particular situation and decides what to do according to the individual and
environmental situation, the manager is utilizing the ____ viewpoint. - correct answer ✔✔Contingency
, Which forces are a part of the macroenvironment - correct answer ✔✔economic, technological,
sociocultural, demographic, political-legal, international
Which viewpoint emphasized the scientific study of work methods to improve the productivity of
individual workers - correct answer ✔✔Scientific management
Loreal Story - what potential advantages do multicultural managers provide or Loreal - correct answer
✔✔All of these
Which statement is NOT true of the BRICS countries - correct answer ✔✔The BRICS countries have
joined together to form a trading bloc
Pat, a manager at State University, is deciding how to set up a procedure for registering on-line that gives
students fair access to courses. Pat is engaged in the ________ approach. - correct answer ✔✔Justice
Based on chapter 4 video lecture with Dr. Kalu two factors that impact the rate of globalization are -
correct answer ✔✔Internet and trade agreements
Who is known as the father of scientific management - correct answer ✔✔Frederick Winslow Taylor
GORE and associates - according to the article "managing without a hierarchy" what inspired Wilbert
Gores vision of how WL gore and associates would be managed - correct answer ✔✔all of these
Based on Chapter 3 video lecture employees value leaders that - correct answer ✔✔Care about their
employees and develop meaningful connections with them
collectivist cultures include Asian and Arab countries - correct answer ✔✔High Context, Low Context
Morning star story - in the article "escaping the management tax" which of the following CEOs was
described as using the idea of spontaneous - correct answer ✔✔Indra Nooyl
