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TOM 301 Definitions questions n answers A+ rated

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TOM 301 Definitions questions n answers A+ rated

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TOM 301 Definitions questions n
answers A+ rated

Operation management - correct answer ✔✔is the science and art of ensuring that goods and services
are created and delivered successfully to customers.



Forecasting - correct answer ✔✔Predict the future demand for raw materials, finished goods, and
service.



Supply Chain Management - correct answer ✔✔Manage the flow of materials, information, people, and
money from suppliers to customers.



Facility Layout and Design - correct answer ✔✔Determine the best configuration of machines, storage,
offices, and departments to provide the highest levels of efficiency and customer satisfaction.



Technology Selection - correct answer ✔✔Use technology to improve productivity and respond faster to
customers.



Quality Management - correct answer ✔✔Ensure that goods, services, and processes will meet
customer expectations and requirements.



Purchasing - correct answer ✔✔Coordinate the acquisition of materials, supplies, and services.



Resource and capacity Management - correct answer ✔✔Ensure that the right amount of resources is
available when needed.



Process Design - correct answer ✔✔Select the right equipment, information, and work methods to
produce high quality goods and services efficiently.

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