Module 6 Exam Questions and Answers
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Needs Analysis - ✔✔A process to identify gaps or deficiencies in employee and
organizational performance.
What are the three levels of needs analysis? - ✔✔An organizational analysis,
A task analysis,
and a person analysis
What are the four stages in the needs analysis process? - ✔✔Step One: A
Concern
Step Two: Importance
Step Three: Consult Stakeholders
Step Four: Data Collection
Organizational Analysis - ✔✔The study of the entire organization including its
strategy, environment, resources, and context.
Strategy - ✔✔The organization's mission, goals and objectives.
The organization's plan for growth, adaptation, profitability, and survival.
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, Environment - ✔✔Factors of the environment, such as, new technologies,
competitors, recessions and trade agreements can impact the organization,
human resource practices, and training and development.
Resource Analysis - ✔✔The identification of the resources available in an
organization that might be required to design and implement training and
development programs.
Organizational Climate - ✔✔The collective attitudes of employees toward work,
supervision, and company goals, policies, and procedures.
Training Transfer Climate - ✔✔Characteristics in the work environment that can
either facilitate or inhibit the application of training on the job.
Continuous Learning Culture - ✔✔A culture in which members of an
organization believe that knowledge and skill acquisition are part of their job
responsibilities and that learning is an important part of work life in the
organization.
Task analysis - ✔✔The process of obtaining information about a job
by determining the duties, tasks, and activities involved and the knowledge,
skills, and abilities required to perform the tasks
Six steps involved in a task analysis - ✔✔1. Identify the target jobs.
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