C720 MGMT 4100
Operations & Supply Chain Management
Comprehensive OA Review (Qns & Ans)
2025
1. Which of the following best describes the concept of Just-In-
Time (JIT) inventory management?
- A) Maintaining high levels of inventory to avoid stockouts
- B) Producing goods only as they are needed in the production
process
- C) Ordering large quantities of raw materials to benefit from
bulk discounts
- D) Keeping a buffer stock to handle demand fluctuations
©2024/2025
, - ANS: B) Producing goods only as they are needed in the
production process
- Rationale: JIT inventory management aims to reduce waste
by producing goods only when they are needed, minimizing
inventory levels.
2. What is the primary purpose of a supply chain management
system?
- A) To increase product prices
- B) To streamline the flow of goods, information, and finances
from suppliers to customers
- C) To manage employee performance
- D) To develop marketing strategies
- ANS: B) To streamline the flow of goods, information, and
finances from suppliers to customers
- Rationale: Supply chain management systems aim to
optimize the entire supply chain process, ensuring efficient and
effective movement of goods, information, and finances.
3. Which of the following is NOT a component of the SCOR
(Supply Chain Operations Reference) model?
- A) Plan
- B) Source
- C) Deliver
©2024/2025
, - D) Advertise
- ANS: D) Advertise
- Rationale: The SCOR model includes Plan, Source, Make,
Deliver, and Return, but not Advertise.
Fill-in-the-Blank Questions
4. The __________ effect refers to the phenomenon where small
fluctuations in demand at the retail level cause progressively
larger fluctuations in demand at the wholesale, distributor,
manufacturer, and raw material supplier levels.
- ANS: Bullwhip
- Rationale: The bullwhip effect describes how variability in
demand increases as it moves up the supply chain.
5. In operations management, the practice of continuously
improving processes to enhance efficiency and quality is known
as __________.
- ANS: Kaizen
- Rationale: Kaizen is a Japanese term meaning "continuous
improvement," focusing on incremental changes to improve
processes.
©2024/2025
Operations & Supply Chain Management
Comprehensive OA Review (Qns & Ans)
2025
1. Which of the following best describes the concept of Just-In-
Time (JIT) inventory management?
- A) Maintaining high levels of inventory to avoid stockouts
- B) Producing goods only as they are needed in the production
process
- C) Ordering large quantities of raw materials to benefit from
bulk discounts
- D) Keeping a buffer stock to handle demand fluctuations
©2024/2025
, - ANS: B) Producing goods only as they are needed in the
production process
- Rationale: JIT inventory management aims to reduce waste
by producing goods only when they are needed, minimizing
inventory levels.
2. What is the primary purpose of a supply chain management
system?
- A) To increase product prices
- B) To streamline the flow of goods, information, and finances
from suppliers to customers
- C) To manage employee performance
- D) To develop marketing strategies
- ANS: B) To streamline the flow of goods, information, and
finances from suppliers to customers
- Rationale: Supply chain management systems aim to
optimize the entire supply chain process, ensuring efficient and
effective movement of goods, information, and finances.
3. Which of the following is NOT a component of the SCOR
(Supply Chain Operations Reference) model?
- A) Plan
- B) Source
- C) Deliver
©2024/2025
, - D) Advertise
- ANS: D) Advertise
- Rationale: The SCOR model includes Plan, Source, Make,
Deliver, and Return, but not Advertise.
Fill-in-the-Blank Questions
4. The __________ effect refers to the phenomenon where small
fluctuations in demand at the retail level cause progressively
larger fluctuations in demand at the wholesale, distributor,
manufacturer, and raw material supplier levels.
- ANS: Bullwhip
- Rationale: The bullwhip effect describes how variability in
demand increases as it moves up the supply chain.
5. In operations management, the practice of continuously
improving processes to enhance efficiency and quality is known
as __________.
- ANS: Kaizen
- Rationale: Kaizen is a Japanese term meaning "continuous
improvement," focusing on incremental changes to improve
processes.
©2024/2025
